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Added 31 mins ago
W
(Can) Front End Checkout Team Associate
Walmart
Collingwood, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
C&
Senior Immigration Case Manager/Client Experience & Transformation
Caron & Partners LLP
Calgary, AB
- Full-time
Identify recurring client needs and emerging issues that can inform new resources, communications and service offerings
Added 1 hour ago
LC
Grocery Assistant Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!
Added 2 hours ago
NB
Credit Analyst
National Bank of Canada
Toronto, ON
- Full-time
Within Equipment Finance, you'll be part of a collaborative credit team and report to a Credit Manager. Our team is recognized for its strong credit expertise, commitment to sound risk…
Added 2 hours ago
W
(CAN) Asset Protection Associate
Walmart
New Minas, NS
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 2 hours ago
SC
shift supervisor - Store# 83227, INTACT
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 3 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
New Minas, NS
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 3 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 3 hours ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 3 hours ago
WC
(CAN) Cashier PT
Walmart Canada
Thunder Bay, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 3 hours ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 3 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 4 hours ago
VS
Dining Service Attendant - Part-Time (2026-10940)
Verve Senior Living
Ottawa, ON
- Part-time
…Award in 2023, 2024, and 2025, reflecting our dedication to service, leadership, and care. What truly sets us apart are the people who choose to build their careers here. Whether you're…
Added 4 hours ago
CS
Office Manager
Cogir Senior Living
Kitchener, ON · Briarfield Gardens
- Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 6 hours ago
C
Ag Summer Student
Co-op
Altona, MB
- Full-time
…products to local co-op customers and will perform routine farm customer service responsibilities, including field scouting, agronomic troubleshooting, crop planning, fertility, and crop…
Added 6 hours ago
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Supervisor, Letter Carrier, Weekend - Relief
Canada Post / Postes Canada
Montreal, QC
- Full-time
Maintains good public relations with mail delivery customers. Projects professional service standards and ensures customer experience is a priority. Investigates delivery impediments when…
Added 7 hours ago
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(CAN) Cashier PT
Walmart
Thunder Bay, ON
- Part-time
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Added 7 hours ago
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Added 9 hours ago
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(CAN) Overnight Lead Department Manager
Walmart Canada
Kamloops, BC
- Full-time
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Added 10 hours ago
AR
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Winnipeg, MB
- $51,000 to $58,650 CAD / year
- Full-time
…leadership. Experience includes managing employees, recruiting, customer service, labor scheduling, budgeting, and expense…
Added 10 hours ago
L
Assistant Manager, Operations | Tanger Outlet
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Ottawa, ON
- Internship
The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant…
Added 10 hours ago
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Skilled Trades Worker, Electrician
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King City, ON
- Full-time
Strong interpersonal, customer service, and communication skills, with the ability to interact effectively with students, staff, contractors, consultants, and external service providers in…
Added 10 hours ago
W
(CAN) Overnight Lead Department Manager
Walmart
Kamloops, BC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…

Northland Properties

Duty Manager

Richmond, BC, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We are seeking a dynamic Manager on Duty to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work ethics and are extremely results driven.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

JOB REQUIREMENTS:

The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and to ensure adherence to the Sandman Hotel Group standards, policies and procedures in conjunction with the Front Office Manager.
Must ensure that all personnel are kept well informed of department objectives and policies. The ability to prepare all necessary forecasts; to work closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue.
The ability to develop relationships with clients, return guests, group contacts etc. to provide maximum personalized guest service.
The ability to support Sandman Hotel Group philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of the philosophy in within the Rooms Division.
The ability to respond properly and take a supervisory role in any hotel emergency or safety situation.
Manage all administrational duties as specified by the Company

DUTIES:

Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Runs various reports on the computer for management.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.

APPLICABLE SKILLS:

Have previous hotel experience, specifically in the Rooms Division Department. Demonstrate supervisor skills; good judgment and common sense.
Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
Superior written and oral communication skills.
Excellent organizational and time management skills, with the ability to set priorities for self and others.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

Apply About employer

More about this job

Responsibilities

The Duty Manager is responsible for overseeing front office operations, maximizing revenue, and ensuring adherence to company standards. They also provide personalized guest service, manage administrative tasks, and act as a supervisor during hotel emergencies.

Requirements

Candidates must have previous hotel experience in the Rooms Division and possess strong supervisory and computer skills. Excellent communication, organizational abilities, and the legal right to work in Canada are required.

Skills

Hotel management
Front office operations
Customer service
Supervisory skills
Revenue management
Microsoft office suite
Written communication
Oral communication
Organizational skills
Time management
Conflict resolution
Emergency response
Administrative duties
Team leadership
Problem solving

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse mountain discounts
Revelstoke mountain resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front office
Rooms division
Revenue management
Guest services
Hotel operations
Microsoft office
Supervision
Administration
Customer relations
Safety management
Reporting
Cash handling
Team leadership
Professionalism
Time management
Organizational skills
Communication
Policy compliance
Emergency response

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