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Added 8 mins ago
M
Utility Cleaner
Marriott
Edmonton, AB
- Full-time
…employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.…
Added 8 mins ago
M
Assistant Front Office Manager
Marriott
Quebec, QC
- Full-time
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest…
Added 8 mins ago
M
Night Auditor
Marriott
Dorval, QC
- Full-time
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott…
Added 8 mins ago
C
Food Manager Trainee
Co-op
Brandon, MB
- Full-time
Work alongside the Food Store Manager to learn daily store operations, leadership responsibilities, merchandising standards, inventory control processes, scheduling concepts, and…
Added 8 mins ago
S
Retail Key Holder
Skechers
Markham, ON
- Part-time
…environment. Whether you're looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room to thrive…
Added 8 mins ago
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Administrator, Media Solutions (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 8 mins ago
NC
Housekeeper - Permanent Part Time ( 12 Hours Biweekly ) Days
Northwood Care
Halifax, NS
- Part-time
Reporting to the Manager, Environmental Services the Housekeeper performs cleaning duties while helping to support and provide a safe working environment.
Added 8 mins ago
NC
Housekeeper - Permanent Part Time ( 32 Hours Biweekly ) Evenings
Northwood Care
Halifax, NS
- Part-time
Reporting to the Manager, Environmental Services the Housekeeper performs cleaning duties while helping to support and provide a safe working environment.
Added 8 mins ago
NC
Dietary Aide - Term ( 6 months) Full Time - Days (84 Hours Biweekly) Float (
Northwood Care
Halifax, NS
- Full-time
Reporting to the Manager of Food and Nutrition Services, the Dietary Aide provides quality meal service for the residents, special functions and special occasions at various sites.
Added 9 mins ago
I
Events Manager
Indigo
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
The Manager, Events leads the day-to-day execution of Indigo’s events program, translating strategic vision into disciplined operational plans, overseeing events support staff, and…
Added 23 mins ago
CS
Cook - Part-time
Cogir Senior Living
Kitchener, ON · Briarfield Gardens
- Part-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 23 mins ago
CS
Cook - Part-time
Cogir Senior Living
Oshawa, ON · Bloom Oshawa
- Part-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 23 mins ago
S
Assistant Department Manager, Restaurant
Save-On-Foods
Saskatoon, SK · Brighton - Saskatoon SK
- Full-time
We are hiring for an Assistant Department Manager, Restaurant at our Brighton location in Saskatoon, SK.
Added 23 mins ago
GC
Chef Manager
Group Compass Ltee
Burnaby, BC
- Full-time
Think you have what it takes to be our Chef Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
Added 23 mins ago
GC
Chef Manager
Group Compass Ltee
North Vancouver, BC
- Full-time
Think you have what it takes to be our Chef Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
Added 23 mins ago
AR
Night Auditor
Algonquin Resort
Sudbury, ON
- Full-time
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled…
Added 23 mins ago
ML
Lead Server, Full Time
MAPLE LEAF LOUNGE
Vancouver, BC
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 23 mins ago
H
Tim Horton's Assistant Manager (18 Month Contract)
Havergal
Burnaby, BC
- Full-time
Added 23 mins ago
H
Chef Manager
Havergal
Burnaby, BC
- Full-time
Think you have what it takes to be our Chef Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
Added 23 mins ago
FG
Franchise Business Manager
Five Guys
Montreal, QC
- Full-time
As a Five Guys’ Franchise Business Manager (FBM) you will take your expert level knowledge in all areas of restaurant operations, business management, and Five Guys brand standards and…
Added 38 mins ago
Houseperson
Northland Properties
Richmond, BC
…Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care…
Added 38 mins ago
HOUSEKEEPING AIDE
Southbridge Healthcare LP
Goderich, ON
…provide notice of your need for accommodation to the hiring manager upon scheduling of an…
Added 38 mins ago
CH
Part-time - Diningroom Server - Oakpark Retirement
Claridge Homes
Ottawa, ON
- Part-time
Advise Dining Room Manager of any supplies to be ordered.
Added 38 mins ago
HD
Secondary LTO: Technological Education - Hospitality & Tourism
Halton District School Board
Georgetown, ON
- Full-time
Technological Education - Hospitality & Tourism
Added 53 mins ago
MG
Equiptment Manager
Mississaugua Golf & Country Club
ON · Mississauga, ON
- Full-time
The Mississaugua Golf and Country Club is seeking a Equipment Manager to oversee the maintenance, servicing, repair, and upkeep of all golf-related machinery and equipment. This role is…

Northland Properties

Duty Manager

Richmond, BC, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We are seeking a dynamic Manager on Duty to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work ethics and are extremely results driven.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

JOB REQUIREMENTS:

The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and to ensure adherence to the Sandman Hotel Group standards, policies and procedures in conjunction with the Front Office Manager.
Must ensure that all personnel are kept well informed of department objectives and policies. The ability to prepare all necessary forecasts; to work closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue.
The ability to develop relationships with clients, return guests, group contacts etc. to provide maximum personalized guest service.
The ability to support Sandman Hotel Group philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of the philosophy in within the Rooms Division.
The ability to respond properly and take a supervisory role in any hotel emergency or safety situation.
Manage all administrational duties as specified by the Company

DUTIES:

Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Runs various reports on the computer for management.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.

APPLICABLE SKILLS:

Have previous hotel experience, specifically in the Rooms Division Department. Demonstrate supervisor skills; good judgment and common sense.
Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
Superior written and oral communication skills.
Excellent organizational and time management skills, with the ability to set priorities for self and others.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

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More about this job

Responsibilities

The Duty Manager is responsible for overseeing front office operations, maximizing revenue, and ensuring adherence to company standards. They also provide personalized guest service, manage administrative tasks, and act as a supervisor during hotel emergencies.

Requirements

Candidates must have previous hotel experience in the Rooms Division and possess strong supervisory and computer skills. Excellent communication, organizational abilities, and the legal right to work in Canada are required.

Skills

Hotel management
Front office operations
Customer service
Supervisory skills
Revenue management
Microsoft office suite
Written communication
Oral communication
Organizational skills
Time management
Conflict resolution
Emergency response
Administrative duties
Team leadership
Problem solving

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse mountain discounts
Revelstoke mountain resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front office
Rooms division
Revenue management
Guest services
Hotel operations
Microsoft office
Supervision
Administration
Customer relations
Safety management
Reporting
Cash handling
Team leadership
Professionalism
Time management
Organizational skills
Communication
Policy compliance
Emergency response

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