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Third Key Holder
Ardene
Welland, ON
- Full-time
The temporary Third Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In…
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Offset & Industrial Cooperation Manager-EN
CAE
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
CAE is looking for an Offset & Industrial Cooperation (“O&IC”) Manager who will primarily manage a portfolio of O&IC obligations, namely Industrial and Technological Benefits (ITB)…
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JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Kelowna, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
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LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Kamloops, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
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MANAGER-EN
La Vie En Rose
Kelowna, BC
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
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C
Offset & Industrial Cooperation Manager-EN
CAE
Montreal, QC
- Full-time
CAE is looking for an Offset & Industrial Cooperation (“O&IC”) Manager who will primarily manage a portfolio of O&IC obligations, namely Industrial and Technological Benefits (ITB)…
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ASSISTANT MANAGER-EN
La Vie En Rose
Richmond, BC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
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Digital Campaign Manager – Audio Streaming
Newfoundland Capital Corporation Limited
Toronto, ON
- Full-time
We are currently looking for a passionate, experienced Digital Campaign Manager to join our fun, creative, and energetic team! This position reports to the Ad Operations Manager, and is…
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Customer Service Representative
BMO
Deer Lake, NL
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
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JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Calgary, AB
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As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
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Deal Desk Specialist
Assent
Ottawa, ON
- $70,000 to $75,000 CAD / year
- Full-time
…performance, and turn findings into recommendations for the Manager and Revenue Operations…
Added 30 mins ago
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Administrative Associate (LeBlanc Family Wealth)
Wellington-Altus
Kingston, ON
- Full-time
Reporting to Senior Portfolio Manager, the Administrative Associate at LeBlanc Family Wealth will participate in a broad range of administrative and operational projects and tasks to…
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Senior Manager, Global Sponsorships - 12-month contract - Tangerine
Tangerine
Toronto, ON
- Contract
Leads and oversees Sponsorship Marketing (Tangerine) in Canada ensuring business strategies, plans, and initiatives are executed/delivered in execute in compliance with governing…
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CO
Manager, Library Services
City of Winnipeg
Winnipeg, MB
- Full-time
Under the general direction of the Director of Community Services, the Manager of Library Services is responsible for the strategic planning, development, implementation, administration and…
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LV
ACTING ASSISTANT MANAGER-EN
La Vie En Rose
Red Deer, AB
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 30 mins ago
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Project Manager / Forester
Probyn Group
Port Alberni, BC
- Full-time
We're looking for a Project Manager / Forester to plan, coordinate and oversee forestry operations across our Central Vancouver Island operating area. This is a hands-on role for someone as…
Added 30 mins ago
RL
Associate Manager
Ralph Lauren
Halton Hills, ON
- Full-time
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and…
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LV
ASSISTANT MANAGER-EN
La Vie En Rose
Winnipeg, MB
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 30 mins ago
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Principal Product Manager, Model Customization & Open-Weight Models
Equinix
Toronto, ON
- Full-time
…Works cross functionally with user experience, engineering, operations, solution architects, marketing and others to design, build and launch new products and/or product…
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RL
Selling Manager
Ralph Lauren
Halton Hills, ON
- Full-time
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and…
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VC
Sales Manager / Sales Coach-Trainer, Working Capital
Vault Credit Corporation
Montreal, QC
- Full-time
…checks. It also distributes leads, backs up the Toronto sales manager, helps run the office and its culture, and leads the team when the Director of Sales is…
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MU
Associate Director of Administration
McGill University
Glen · MUHC-GLEN
- Full-time
…finance leadership, continuously analyze staffing, financial operations, policies, systems, and procedures to ensure efficient and effective departmental performance. Provide oversight to…
Added 45 mins ago
BC
Retail Account Manager
Benefit Cosmetics
Ottawa, ON
- $75,000 to $85,000 CAD / year
- Full-time
The Retail Account Manager (RAM) is responsible for all aspects of driving & achieving retail sales & budget goals in their assigned territory & door allocation. The RAM will work to…
Added 45 mins ago
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Sales Manager – US Market (Montréal)
Dayuse
Montreal, QC
- $90,000 to $125,000 CAD / year
- Contract
…other hunters, SDRs/BDRs, Account Managers, Sales Ops, and…
Added 45 mins ago
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Offset & Industrial Cooperation Manager
CAE
Montreal, QC
- Full-time
CAE is looking for an Offset & Industrial Cooperation (“O&IC”) Manager who will primarily manage a portfolio of O&IC obligations, namely Industrial and Technological Benefits (ITB)…

Northland Properties

Duty Manager

Richmond, BC, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We are seeking a dynamic Manager on Duty to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work ethics and are extremely results driven.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

JOB REQUIREMENTS:

The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and to ensure adherence to the Sandman Hotel Group standards, policies and procedures in conjunction with the Front Office Manager.
Must ensure that all personnel are kept well informed of department objectives and policies. The ability to prepare all necessary forecasts; to work closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue.
The ability to develop relationships with clients, return guests, group contacts etc. to provide maximum personalized guest service.
The ability to support Sandman Hotel Group philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of the philosophy in within the Rooms Division.
The ability to respond properly and take a supervisory role in any hotel emergency or safety situation.
Manage all administrational duties as specified by the Company

DUTIES:

Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Runs various reports on the computer for management.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.

APPLICABLE SKILLS:

Have previous hotel experience, specifically in the Rooms Division Department. Demonstrate supervisor skills; good judgment and common sense.
Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
Superior written and oral communication skills.
Excellent organizational and time management skills, with the ability to set priorities for self and others.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

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More about this job

Responsibilities

The Duty Manager is responsible for overseeing front office operations, maximizing revenue, and ensuring adherence to company standards. They also provide personalized guest service, manage administrative tasks, and act as a supervisor during hotel emergencies.

Requirements

Candidates must have previous hotel experience in the Rooms Division and possess strong supervisory and computer skills. Excellent communication, organizational abilities, and the legal right to work in Canada are required.

Skills

Hotel management
Front office operations
Customer service
Supervisory skills
Revenue management
Microsoft office suite
Written communication
Oral communication
Organizational skills
Time management
Conflict resolution
Emergency response
Administrative duties
Team leadership
Problem solving

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse mountain discounts
Revelstoke mountain resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front office
Rooms division
Revenue management
Guest services
Hotel operations
Microsoft office
Supervision
Administration
Customer relations
Safety management
Reporting
Cash handling
Team leadership
Professionalism
Time management
Organizational skills
Communication
Policy compliance
Emergency response

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