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Added 4 mins ago
CS
Cook - Part-time
Cogir Senior Living
Kitchener, ON · Briarfield Gardens
- Part-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 4 mins ago
CS
Cook - Part-time
Cogir Senior Living
Oshawa, ON · Bloom Oshawa
- Part-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 4 mins ago
R
Branch Manager
RBC
Medicine Hat, AB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 4 mins ago
C
Personal Support Manager - RN/ RPN
CarePartners
Waterloo, ON
- Temporary
We are currently looking for someone to join our dynamic Leadership Team in the role of Personal Support Manager. The primary role of the Personal Support Manager is to provide effective…
Added 4 mins ago
CM
Personal Support Worker - NRT PT 2026-7209
Cambridge Memorial Hospital
Cambridge, ON
- Other
Reporting to the Manager of the Nursing Resource Team, the Personal Support Worker provides personal care for patients and supports patient flow within the hospital as required. The…
Added 4 mins ago
NC
Member Associate (Temporary)
Northern Credit Union
Pembroke, ON
- Full-time
…operations. Working closely with the Member Advisors and Market Manager, the Member Associate supports the end-to-end loan process by managing and submitting documentation, maintaining…
Added 4 mins ago
PH
User Readiness Specialist
Providence Healthcare
Kelowna, BC
- Temporary
As a User Readiness Specialist, you’ll play a key role in preparing clinical and non-clinical staff across BC’s major health authorities to confidently use essential registration and…
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Registered Nurse, 11 East & West Inpatient Surgery
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
This transformation has been made possible through the dedication of Humber’s staff, physicians, and volunteers. Together, they are united by a shared belief: the power to transform…
Added 4 mins ago
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Chef Manager
Group Compass Ltee
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- Full-time
Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues.
Added 4 mins ago
GC
Chef Manager
Group Compass Ltee
North Vancouver, BC
- Full-time
Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues.
Added 4 mins ago
AR
Night Auditor
Algonquin Resort
Sudbury, ON
- Full-time
Added 4 mins ago
CC
Retail Shift Leader
Canna Cabana
London, ON · Fanshawe Park W, London, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 4 mins ago
R(
Assistant Store Manager - Hazeldean Mall
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 4 mins ago
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Retail Shift Leader
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- Full-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 4 mins ago
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- Full-time
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Have strong management and leadership skills. Demonstrated ability to motivate and develop staff.
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…Nurse, a Professional Practice Clinician and a Patient Care Manager. Halton Healthcare is proud to be an employer of choice who encourages staff to engage in continuous learning and take…
Added 19 mins ago
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Personal Banking Associate Trainee
TD
Keswick, ON
- Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 19 mins ago
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Personal Banking Associate Trainee
TD
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- Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 19 mins ago
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Personal Banker Trainee
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Keswick, ON
- Full-time
· Act as a point of contact for the frontline staff in handling customer problems
Added 19 mins ago
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Personal Banker Trainee
TD
Saskatoon, SK
- Full-time
Act as a point of contact for the frontline staff in handling customer problems
Added 19 mins ago
24 - Comprehensive Health Promotion - HPS - CUPE
Windsor-Essex County Health Unit
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Provide consultation, training, and technical assistance to internal staff and external stakeholders.
Added 19 mins ago
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The Manager of HOPE Program oversees all aspects of the HOPE program. Duties include: managing the day-to-day operations (e.g. provision of recreation, community supports, outreach, etc.);…
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Flexibility: We understand the importance of work-life balance, we offer flexible work arrangements to ensure our field staff are home every night.

Northland Properties

Duty Manager

Richmond, BC, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We are seeking a dynamic Manager on Duty to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work ethics and are extremely results driven.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

JOB REQUIREMENTS:

The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and to ensure adherence to the Sandman Hotel Group standards, policies and procedures in conjunction with the Front Office Manager.
Must ensure that all personnel are kept well informed of department objectives and policies. The ability to prepare all necessary forecasts; to work closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue.
The ability to develop relationships with clients, return guests, group contacts etc. to provide maximum personalized guest service.
The ability to support Sandman Hotel Group philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of the philosophy in within the Rooms Division.
The ability to respond properly and take a supervisory role in any hotel emergency or safety situation.
Manage all administrational duties as specified by the Company

DUTIES:

Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Runs various reports on the computer for management.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.

APPLICABLE SKILLS:

Have previous hotel experience, specifically in the Rooms Division Department. Demonstrate supervisor skills; good judgment and common sense.
Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
Superior written and oral communication skills.
Excellent organizational and time management skills, with the ability to set priorities for self and others.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

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More about this job

Responsibilities

The Duty Manager is responsible for overseeing front office operations, maximizing revenue, and ensuring adherence to company standards. They also provide personalized guest service, manage administrative tasks, and act as a supervisor during hotel emergencies.

Requirements

Candidates must have previous hotel experience in the Rooms Division and possess strong supervisory and computer skills. Excellent communication, organizational abilities, and the legal right to work in Canada are required.

Skills

Hotel management
Front office operations
Customer service
Supervisory skills
Revenue management
Microsoft office suite
Written communication
Oral communication
Organizational skills
Time management
Conflict resolution
Emergency response
Administrative duties
Team leadership
Problem solving

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse mountain discounts
Revelstoke mountain resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front office
Rooms division
Revenue management
Guest services
Hotel operations
Microsoft office
Supervision
Administration
Customer relations
Safety management
Reporting
Cash handling
Team leadership
Professionalism
Time management
Organizational skills
Communication
Policy compliance
Emergency response

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