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Added 8 mins ago
FC
Senior Plan Administrator (Group Benefits)
First Canadian Financial Group
Edmonton, AB
- Full-time
Employee Assistance Program and employee discount programs
Added 8 mins ago
FC
Claims Adjuster, Accident Benefits
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Reporting to the Claims Manager, you’ll investigate and manage Section B claims while delivering exceptional service to our customers. This is a 2-year fixed-term opportunity focused on…
Added 8 mins ago
FC
Group Benefits Administrator
First Canadian Financial Group
Edmonton, AB
- Full-time
Employee Assistance Program and employee discount programs
Added 8 mins ago
FC
Manager, Group Health & Dental Claims
First Canadian Financial Group
Edmonton, AB
- Full-time
Employee Assistance Program and employee discount programs
Added 8 mins ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
Employee Assistance Program and employee discount programs
Added 8 mins ago
TO
Data and Reporting Specialist
The Ontario SPCA and Humane Society
Whitchurch-Stouffville, ON
- $58,000 to $65,000 CAD / year
- Full-time
In this role, you will serve as the data anchor for our annual giving program, evaluating campaign performance, tracking donor lifecycle trends, extracting data for donor segments, and…
Added 8 mins ago
FT
VP Construction
Fathom Talent Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Fibre-to-the-Home Build Program | Greater Toronto Area, Ontario
Added 23 mins ago
AP
Accountant, Alberta House Building (Calgary, AB)
Anthem Properties
Calgary, AB
- Full-time
Partner with internal stakeholders (operations, finance, and corporate teams) to fulfill information requests and contribute to process and system improvements
Added 23 mins ago
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Private Wealth Analyst, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed…
Added 23 mins ago
R
Investment Associate
RBC
Kamloops, BC
- Full-time
…will execute all portfolio trading and support the Portfolio Manager in keeping portfolio models up to…
Added 23 mins ago
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Vice President, Business Markets Ontario North East
RBC
Ottawa, ON
- Full-time
The successful candidate must be located in and fully mobile across the Ontario North East region. Working territory will be discussed with hiring manager.
Added 23 mins ago
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Client Advisor
RBC
St. John's, NL
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 23 mins ago
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Associate
RBC
Kamloops, BC
- Full-time
…detail while coordinating with various departments and Portfolio Manager/Investment Advisor for execution, where…
Added 23 mins ago
Senior Manager, Global AML, Global Banking and Markets (Toronto, ON)
Scotiabank
Toronto, ON
…effective challenge to support sound risk decisions and sustainable program…
Added 38 mins ago
NB
Banking Advisor
National Bank of Canada
Red Deer, AB
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 38 mins ago
NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 38 mins ago
NB
conseiller Bancaire
National Bank of Canada
Montreal, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 38 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Lorraine, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 38 mins ago
NB
Technical Advisor
National Bank of Canada
Montreal, QC
- Full-time
Within the compliance group, you are part of a team of seven colleagues and report to the Manager, Registration Department. Our team stands out for its expertise in regulatory…
Added 38 mins ago
NB
Associate Relationship Manager, Fund Services
National Bank of Canada
Toronto, ON
- Full-time
A career as an Associate Relationship Manager in the Fund Services team at National Bank Trust means acting as a key partner for investment fund manager clients, supporting the delivery of…
Added 38 mins ago
MC
Project Coordinator - Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- Full-time
Project Coordinator / Assistant Project Manager – General Contracting
Added 39 mins ago
BU
Administrative Assistant, Faculty of Social Sciences
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Faculty Service Manager, the Administrative Assistant provides frontline service and comprehensive administrative support to faculty leadership, staff, and students. The…
Added 39 mins ago
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Summer Student - Customer Service
AltaLink
Calgary, AB
- Other
Reporting to the Manager, Customer Operations the Summer Student will provide support to the AltaLink Customer Operations Team.
Added 54 mins ago
R
Manager, Digital Product Marketing - RBC Direct Investing
RBC
Toronto, ON
- Full-time
As Manager, Digital Product Marketing, you will be a key product marketer on the Digital Marketing team, responsible for the web experience and content transformation of RBC Direct…
Added 54 mins ago
R
Manager, Financial Crimes Oversight Testing U.S.
RBC
Halifax, NS · Toronto, ON
- Full-time
Conduct regular oversight testing of key AML program controls and communicate the test plan and testing status with stakeholders

Northland Properties

FOH Management - Events Manager

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EVENT MANAGER PORTFOLIO

POSITION: Event Manager REPORTS TO: General Manager SUMMARY The number one focus of each member of the management team is to lead a great shift. Leading a great shift means that all our guests experience exceptional hospitality and that our teams receive excellent communication, support and all the tools necessary to excel in their respective roles. It also means achieving daily profitability targets by managing daily costs and ensuring guest return visits. The Event Manager is responsible for the operations of the restaurant’s Banquet department. This includes maintaining a fully staffed team which consistently delivers excellent service and hospitality while also effectively managing sales and the labour cost line. An Event Manager must be able to manage the entire event department. This includes facility maintenance and cleanliness, staffing including hiring, training and retention, sales and labor, and supplies that relate to the department.

PORTFOLIO ACCOUNTABILITY

Profitability

Achieve Budgeted financial results for Labour, Food Cost, QSA’s, T&M, and discounts
Analyzes financial and KPI data and creates operational action plans to improve the guest experience and grow sales
Supplies management for entire department

Every Guest Leaves Happy

Proactively manages maintenance and repairs of all event spaces
Ensures restaurant complies with all Health and food Safety Standards
Ensures service standards are consistently met and exceeded
Ensures Event Facility is Clean
Ensures Food Standards are consistently met and exceeded
Achieve excellent online sentiment scores
Fosters a culture of ensuring outstanding hospitality moments

Sales

Sales tracking and analysis quarterly and periodically– last year’s sales, previous period sales, budgeted sales
using sales tracker tool.
Ensures sales calls are performed weekly.
Monitor and respond to event requests through email as well as Opentable large group inquiries.
Ensure all rooms are “Show ready” at all times.

EVENT MANAGER PORTFOLIO

Employer of Choice

Write Event Schedule
Manage Crew Member book offs, holiday requests
Ensures Team is staffed appropriately
Manages the Uniform program to a high standard
Conducts all first interviews for new team members
Creates and manages the training plan for all new team members
Develop appropriate number of trainers as per the development ladder
Development of team members into supervisor positions
Ensure Company training platforms are completed by all team members and up to date for review and tracking.
Rollout new service initiatives during team rollout meetings
Champion Staff Incentive programs

KEY PERFORMANCE INDICATORS

DAILY

Ticket Time – Both food and beverage
QSA’s
Online Sentiment
FOH Labour
Labour Productivity
TOD Platform Score
Leading a great shift document

PORTFOLIO SPECIFIC

Achieve Sales budgets
Achieve Staffing targets as per development ladder
Hit or exceed brand Standard for guest feedback
The Dish Training platform completion rates for department
Achieve Retention and Turnover Targets
Achieve excellent eNPS scores
Service, Training and Hospitality sections in Brand Standards Assessment.

COMPLETE THE FOLLOWING TRAINING MODULES

All crew positions for your respective department
Trainer development Program
Supervisor Development Pathwa

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email hr_restaurants@northland.ca. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.

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More about this job

Responsibilities

The Event Manager is responsible for overseeing the restaurant's banquet department, including facility maintenance, staff management, and ensuring exceptional guest service. They must also manage financial performance, including labor costs and sales targets, while fostering a positive team culture.

Requirements

Candidates must be legally entitled to work in Canada and possess strong leadership skills to manage event operations and staff development. The role requires the ability to analyze financial data and maintain high standards for food safety and service quality.

Skills

Event management
Hospitality management
Staff training
Financial analysis
Budgeting
Team leadership
Customer service
Facility maintenance
Sales tracking
Inventory management
Conflict resolution
Communication
Health and safety compliance
Recruitment

Visa sponsorship

Not detected in the job text

Keywords

Event Manager
Hospitality
Banquet operations
Profitability
KPI analysis
Food safety
Staff scheduling
Recruitment
Training
Sales management
Opentable
Facility maintenance
Customer experience
Budget management
Team development
Inventory control
Service standards
Performance management
Operational planning
Restaurant management

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