FOH - Management - Restaurant Manager

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Front of House Manager – High-Volume Location

Chop Steakhouse & Bar – Ottawa

This is not a “learn as you go” management job. This is for someone who already knows what great looks like and wants to push it further.

This position is predominately swing and evening shifts.

We’re one of the busiest locations in the brand, a test site for innovation, and a team that sets the standard for others to follow. If you’re looking for average, this isn’t it.

If you’re looking to grow fast, be challenged daily, and build something meaningful please keep reading.

What Makes This Role Different

• Test Location

New menu items, systems, and programs are trialed here first. You’re not just running shifts you’re influencing the brand.

• High Volume, High Standards

You’ll lead in an environment where execution matters and pace is non-negotiable.

• Events + Energy

From large scale service to curated events, this role goes beyond the dining room. If you enjoy creating experiences, this is the spot for you.

• Real Growth Path

We don’t promote based on tenure we promote based on performance. If you’re good, you move.

What You Can Expect From Us

We take scheduling and work life balance seriously, not as a perk, but as part of running a high performing team.

• Two consistent days off in a row

Built into your schedule not random, not shifting week to week

• No closing shifts before your days off

You leave work with energy, not exhaustion

• Stat holidays aligned with your regular days off

Creates natural extended breaks and real recovery time

• Disciplined scheduling practices

We actively manage hours to align with expectations. No constant overruns or burnout cycles

Who You Are

• You’ve already worked in a comparable full-service, high-volume restaurant
• You’re hands-on and not managing from an office
• You care about the details most people ignore
• You bring energy to the floor and raise the standard of those around you
• You’re passionate about hospitality
• You want a career

What You’ll Be Responsible For

• Leading service on the floor not watching it from the sidelines
• Driving team performance, accountability, and culture
• Creating memorable guest experiences, consistently
• Executing and supporting events that drive business
• Coaching, developing, and retaining strong people
• Upholding standards in a fast paced, high pressure environment

What You’ll Get

• A leadership team that actually invests in your development
• Exposure to brand level initiatives and decision-making
• Clear advancement opportunities within a growing company
• A team that takes pride in what they do and expects the same from you
• Competitive compensation based on experience and performance

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email hr_restaurants@northland.ca. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.