Food Service Supervisor

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Company:Dencan Restaurants Inc.                    Position Title: Food Service Supervisor

                  Location: Denny’s South Kamloops                            FT/PT: FT

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Denny’s has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people! With over 50 restaurants across Canada, you need not look any further than your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow.

Benefits:

• Medical Insurance (Full Time Employees)
• Dental Insurance (Full Time Employees)
• Life Insurance (Full Time Employees)
• All employee discounts with Revelstoke Resort, YYOGA, TELUS, Rogers Mobile, Dell, Kal Tire, Soft Moc, Frazer Way RV, Park n Fly, Serta Mattresses, and more!

Primary Focus:

The Food Service Supervisor is responsible for running the restaurant in the absence of exempt management personnel while upholding Denny’s service and quality standards.

Scope:

The Food Service Supervisor reports to the General Manager, assists with the supervision of approximately 15 – 20 crew members, and has a strong commitment to guest satisfaction and Denny’s Core Values when interacting with others.

Duties and Accountabilities:

• Oversees a shift by leading other hourly employees in execution of and adherence to brand standards
• Coordinates and directs restaurant activities during the shift based on guest traffic flow
• Monitors sales, employee hours, and guest counts throughout the shift to ensure proper staffing
• Completes shift walkthroughs, including temperature checklist, and takes corrective actions when needed
• Brings employee relations issues, deviations from brand standards, and other guest issues to the attention of an exempt manager

Qualifications:

• High school diploma or GED certificate
  Must have Management Food Safety Certification
• Completion of all e-learning job code modules
• Consistently display the Guiding Principles on a day basis
• Strong communication skills and the ability to communicate effectively with all levels within the restaurant both orally and in writing in the English language
• Must be able to lift and carry supplies and equipment up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers and freezers
• Must be able to observe staff and all aspects of restaurant operations
• Must be able to stand and walk throughout a 4 to 8 hour shift

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email hr_restaurants@northland.ca. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.