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Added 7 mins ago
C
Grocery Clerk
Co-op
Sedgewick, AB
- Part-time
You have previous experience in customer service is an asset. Candidates will demonstrate the following:
Added 7 mins ago
Senior Quality Manager - Energy Construction
Kiewit
Edmonton, AB
As a Sr. Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 7 mins ago
Co-op/Intern Engineering Student - Electrical & CADD Specialist (May 2027)
Spartan Controls Ltd.
Calgary, AB
…customer requirements. This role reports to the Operations…
Added 7 mins ago
Co-op/Intern Engineering Student - Electrical Specialist (May 2027)
Spartan Controls Ltd.
Calgary, AB
…our Calgary Solutions Centre The student will report to the Manager, Operations. The expectations of the successful candidate include supporting the business growth through our initiatives,…
Added 7 mins ago
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Financial Services Representative (BCGEU) - Burnaby Heights
Vancity
Burnaby, BC
- Part-time
This is a Part-time, Permanent role based at our Burnaby Heights Community Branch (Branch 06) and will report directly to the Assistant Branch Manager.
Added 7 mins ago
Manager, McOpCo Operations
McDonald's Corporation
Calgary, AB
We currently have an opportunity for a Manager, McOpCo Operations supporting the McOpCo Alberta market. The role leads a team of McOpCo Operations Consultants and is accountable for guest…
Added 7 mins ago
Labourer
Aecon
Springfield, MB
Reporting to the Superintendent or Project Manager, the Labourer will work with Procurement to manage safety material inventory levels based on workload forecasts and maintain project…
Added 7 mins ago
OR
Wireless Manager - 1107 Waterdown
OSL Retail Services Inc
Hamilton, ON · Waterdown, ON
- Other
Wireless Manager | Full-Time | 1107 Waterdown
Added 7 mins ago
HP
Sales Assistant (12 month Contract) (Toronto Hybrid)
HarperCollins Publishers
Toronto, ON
- Other
Sales Assistant, reporting to the Sales Manager, will provide support for the sales department including line managers and sales representatives and general sales department support. Duties…
Added 22 mins ago
DC
Biologist or Environmental Planner (Indigenous Community Focus)
Dillon Consulting Limited
Vancouver, BC
- Full-time
A diploma or certificate in a related environmental sciences field. An undergraduate degree in biology, ecology or a related environmental sciences field would be an asset.
Added 22 mins ago
SA
Manager, Information Systems & Technology-Biomedical Technology
Schroeder Ambulatory Centre
Richmond Hill, ON
- Full-time
The Manager, Information Systems & Technology/Biomedical Technology oversees the planning, implementation, operation, maintenance, and security of the clinical information and biomedical…
Added 22 mins ago
GT
Coordinator, Utilities Plumbing
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Working with the Manager, CUP and COGEN Utilities this position plans and coordinates new plumbing systems and maintenance of water, sewer and gas services including technical reviews.
Added 22 mins ago
FT
Service Advisor, Whitehorse
Fountain Tire
Whitehorse, YT
- Other
At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:
Added 22 mins ago
FT
Tire Technician, Edmonton Callingwood
Fountain Tire
Edmonton, AB
- Other
A working knowledge of passenger and light truck tires, specialty tire services and wheels is an asset
Added 22 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Metropolis at Metrotown
Groupe Dynamite, Inc Garage
Burnaby, BC
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 22 mins ago
GD
DYNAMITE - Store Manager - Rue Sainte-Catherine
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 22 mins ago
P
Accounting and Transaction Advisory Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
Research technical accounting matters as required by the manager
Added 22 mins ago
R
Director, Corporate Client Group
RBC
Kingston, ON · Ottawa, ON
- Full-time
…revenue between $25MM and $100MM. As a professional relationship manager with strong business development skills and advanced financial acumen, you are responsible for new client…
Added 22 mins ago
B
OSP Construction Project Lead
Beanfield
Bolton, ON
- $65,000 to $80,000 CAD / year
- Full-time
Reporting to the Manager, Strategic Projects, the OSP Construction Project Lead is responsible for overseeing certain construction OSP projects, including forced relocates, large customer…
Added 22 mins ago
HI
Portfolio Manager - US Systematic Equities
Hillsdale Investment Management Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We have a new opportunity for a Portfolio Manager to join our Portfolio Management team, with a primary focus on U.S equity strategies. Reporting to the Co-CIO, this individual will play a…
Added 22 mins ago
BA
Manager, Payment Operations
Borderless AI
Toronto, ON
- Full-time
Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional…
Added 23 mins ago
CI
Intermediate Analyst, Logistics (Nuclear)
Calian in Space & Technology
Tiverton, ON
- Full-time
Added 23 mins ago
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Manager, Business Finance, to join our IT Planning & Business Partnership
Hays
Toronto, ON
- Full-time
We are currently seeking a Manager, Business Finance, to join our IT Planning & Business Partnership team in Toronto, ON/St. John's NL.
Added 23 mins ago
YC
Customer Service Representative
Yamaha Corporation
Toronto, ON
- Full-time
…resolve the issue as required. Escalate to the supervisor or manager as…
Added 37 mins ago
EMAIL MARKETING SPECIALIST
Boutique La Vie En Rose
Montreal, QC
Reporting to the Email Marketing Manager, the Email Marketing Specialist contributes to the development, optimization, and performance of La Vie en Rose’s email campaigns to support sales…

Northland Properties

General Manager

Castlegar, BC, Canada

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Job details

Experience: Minimum of 2 years Hotel General Manager experience, or 3-4 years of Sales or Rooms Division Manager experience.
Posting language: English
Posted: Nov 8, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Sandman Hotel Group is looking for dynamic, outgoing, ambitious and confident General Managers with a passion for customer service to join our team, we have upcoming vacancies across Canada due to the growth of our company, some in brand new locations. If this sounds like you, please see below.

Job Description

The General Manager under the direction of the Regional Director will primarily be responsible for the overall operations of the Hotel. They develop the budget for each department, approve expenses and establish the standards of service. The General Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the establishment. The manager will address and deal with customer complaints and ensure that customers have an enjoyable visit at the hotel.

Core Competencies

Accountability
Adaptability
Communication
Critical Thinking
Decision Making
Leadership
Negotiation
Planning and Organizing
Problem Solving
Resource and Fiscal Management
Service Orientation
Teamwork

Job Duties

Assume overall responsibility for the operations of the hotel.
Establish the financial and service standards for the hotel.
Directs the focus of the Sales Department.
Contribute to the development of the organization's vision and strategy to guide the organization and ensuring co-operation across departments.
Monitor departmental performance against goals and take corrective action when necessary, including implementing cost-savings measures as required.
Provide vision and leadership to staff members and encourage the growth and financial viability of the company.
Provide written and verbal reports on organizational activities on an ongoing basis, and as requested from time to time.
Allocate material, human and financial resources to implement organizational and departmental policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning.
Schedule staff and work activities.
Supervise, and provide advice, support, guidance, and direction to staff; monitor the performance of staff on an on-going basis, conduct annual performance reviews, discipline and terminate staff as required.
Liaise with outside vendors and negotiate over service prices/contracts.
Prepare budgets and monitor expenses.
Answer customer questions regarding policies and procedures; deals with customer complaints and comments. Address and troubleshoot problems and concerns.
Inspect property and services to ensure the compliance with licensing laws, health and safety and other statutory regulations.
Inspect hotel for cleanliness and appearance; supervises maintenance, supplies, renovations and furnishings.
Coordinate front-office activities of hotels and resolve problems.
Develop advertising strategies and campaigns.
Participate in community affairs and maintains a positive public image for the hotel including representing the hotel at tourism and business associations
Other duties as assigned.

Requirements

Minimum of 2 years Hotel General Manager experience, or 3-4 years of Sales or Rooms Division Manager experience.
Diploma or Degree in Hotel/Restaurant Management would be an asset.
"Hands-on" Management style
Exceptional Leadership skills
Commitment to exceeding Guest expectations.
Computer literate with knowledge of a variety of computer software applications including the Microsoft Office Suite (Excel, Access, Word, Powerpoint), and Hotel PMS's.
Superior written and verbal communication skills.
Excellent organizational and time management skills with the ability to set priorities for self and others in the hotel.
Ability to develop and motivate staff to achieve challenging goals.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Complimentary Season’s Pass to Revelstoke Mountain Resort
Reciprocal deals on lift tickets at other local mountains.
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

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More about this job

Responsibilities

The General Manager is responsible for the overall operations of the hotel, including financial budgeting, staff management, and maintaining service standards. They also oversee supplier relations, address customer complaints, and ensure compliance with health and safety regulations.

Requirements

Candidates must have at least 2 years of experience as a Hotel General Manager or 3-4 years in a Sales or Rooms Division management role. A diploma or degree in Hotel/Restaurant Management is considered an asset, along with strong leadership and computer skills.

Skills

Leadership
Budgeting
Customer service
Staff supervision
Financial management
Strategic planning
Problem solving
Negotiation
Communication
Decision making
Accountability
Adaptability
Resource management
Teamwork
Service orientation
Critical thinking

Benefits

Rewards and recognition
Team events
Milestone awards
Complimentary season’s pass to Revelstoke Mountain Resort
Reciprocal lift ticket deals
Hotel discounts
Restaurant dining discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
Employee referral bonus program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hotel management
Hospitality
Budgeting
Operations management
Staff supervision
Customer service
Sales management
Rooms division
Vendor relations
Financial controls
Performance reviews
Microsoft Office
Hotel PMS
Strategic planning
Health and safety compliance
Marketing
Promotional campaigns
Human resources planning
Property maintenance
Community relations

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