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Added 1 min ago
UH
Client Care Attendant - Transitional Care Program - Talent Pool
University Health Network
Toronto, ON
- Part-time
…care and are focused on the goal of safely returning to the community – whether that be home, long-term-care, or an alternative home…
Added 1 min ago
UH
Registered Practical Nurse – Transitional Care Program – Talent Pool
University Health Network
Toronto, ON
- Part-time
…care and are focused on the goal of safely returning to the community – whether that be home, long-term-care, or an alternative home…
Added 1 min ago
A
Hotel Manager
AccorHotel
Vancouver, BC
- Full-time
As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational…
Added 2 mins ago
QF
Senior Manager, Compliance
Questrade Financial Group
Toronto, ON
- Full-time
A community care day to give back to the causes you care about.
Added 2 mins ago
QF
Senior Manager, Operations Transformation
Questrade Financial Group
Toronto, ON
- Full-time
A community care day to give back to the causes you care about.
Added 2 mins ago
QF
Manager, Data Science
Questrade Financial Group
Toronto, ON
- Full-time
A community care day to give back to the causes you care about.
Added 2 mins ago
AC
Senior Manager, ease Cloud Accounting Services
ACCA Careers
Langley (District), BC · City of Langley, BC
- Full-time
Make an impact with our ease Cloud Accounting Services team as a Senior Manager. As a trusted advisor and business partner, you will play a key role in both delivering services and driving…
Added 17 mins ago
FH
Registered Nurse, Medicine
Fraser Health
Surrey, BC
- Full-time
…interprofessional care team, initiates referrals to appropriate health care/community…
Added 17 mins ago
AC
Manager, ease Cloud Accounting Services
ACCA Careers
Langley (District), BC · City of Langley, BC
- Full-time
Make an impact with our ease Cloud Accounting Services team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 17 mins ago
R|
Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the manager of the Animal Resources Division, the incumbent performs animal care-related duties, technical procedures and administrative duties related to…
Added 18 mins ago
NC
Program Assistant, Moosonee (26-48)
Northern College of Applied Arts and Technology
Moosonee, ON
- Full-time
Reporting to the Manager, Employment Services and Academic Upgrading, the Program Assistant will be responsible for providing reception services for the Access Centre. In addition, they…
Added 18 mins ago
C
Consulting Manager-Project Manager (RTE), Life Sciences Manufacturing Consulting
Cognizant
Halifax, NS
- Full-time
Title: Consulting Manager/Project Manager (RTE)
Added 18 mins ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 47 mins ago
NH
INDIGENOUS CARE COORDINATOR
Northern Health - BC
Terrace, BC
- Full-time
Under the direction of the Manager / Team Lead, or designate, this position contributes to the clinical design, implementation, and monitoring of individual Indigenous patient care plans to…
Added 47 mins ago
BI
Field Service Representative,
Baxter International Inc.
AB · Edmonton, AB
- Full-time
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered…
Added 47 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Milton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 47 mins ago
NH
INDIGENOUS HEALTH SERVICE ASSISTANT
Northern Health - BC
Terrace, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Indigenous Health Service Assistant (Indigenous Service Assistant) proactively engages with…
Added 1 hour ago
H
General Manager
Havergal
Sackville, NB
- Full-time
Food Safety Certification required or willingness to obtain certification
Added 1 hour ago
RB
Assistant Branch Manager
Royal Bank of Canada
Brantford, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 1 hour ago
RB
Administrator, National Distribution Team
Royal Bank of Canada
Toronto, ON · Montreal, QC
- Full-time
Accelerates and resolves all inquiries, administrative errors, etc. as required, and refers more complex administrative issues to the Manager or Trust Officer.
Added 1 hour ago
UW
Database Curator (211 PEI)
United Way Maritimes
Charlottetown, PE
- Full-time
Reporting to the Manager, 211 PEI, the 211 PEI Database Curator is responsible for maintaining the integrity, accuracy, and quality of the 211 PEI community resource database that supports…
Added 1 hour ago
QF
Manager, Reporting and Analysis
Questrade Financial Group
Toronto, ON
- Full-time
A community care day to give back to the causes you care about.
Added 1 hour ago
Customer Marketing Coordinator
Campari Group
Edmonton, AB · The Orchards At Ellerslie, AB
Work with the Customer Marketing Manager to deliver collateral in support of annual trade plans.
Added 1 hour ago
RR
Pharmacy Manager & Licensee
Revolution Remedy'sRx
Calgary, AB
- Full-time
We are seeking an exceptional Pharmacy Manager & Licensee to join our team - a confident, patient-focused and forward-thinking pharmacy professional who is ready to take the lead, and build…
Added 1 hour ago
BC
Painter/Journeyperson
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Engineering & Maintenance, the Painter/Journeyperson is responsible for performing regular maintenance and painting services across hospital facilities. This…

Closed listing

Northland Properties

Guest Service Agent

Regina, SK, Canada

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

About employer

More about this job

Responsibilities

The Guest Service Agent acts as the face of the hotel, managing guest check-ins, check-outs, and providing assistance with inquiries and transportation. They are responsible for maintaining a welcoming environment, processing payments, and ensuring the front desk area is organized and secure.

Requirements

Candidates should have at least one year of experience in a hotel front desk role and a strong working knowledge of accounting principles. Proficiency in Opera or Opera Cloud software and exceptional conflict resolution skills are required for this position.

Skills

Customer service
Front desk operations
Conflict resolution
Negotiation
Objection handling
Accounting practices
Time management
Communication
Opera cloud
People management
Problem solving
Cash handling
Reservation management
Security awareness

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse Mountain discounts
Revelstoke Mountain Resort discounts
Career development
Training opportunities
Internal promotion opportunities
Employee and family assistance program
Employee referral bonus program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front desk
Guest services
Opera
Opera Cloud
Customer relations
Accounting
Conflict resolution
Hotel management
Reservations
Cash management
Security
Communication
Time management
Professionalism

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Work requirements

Jobs in Canada