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Added 4 mins ago
SJ
OSP Intake Worker
St. Joseph's Healthcare Hamilton
Hamilton, ON · OSP
- Full-time
…client care activities or safety and need to be reported to a manager in order to provide a safe environment for client and…
Added 5 mins ago
SJ
Energy & BAS Lead
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
The Energy/BAS Manager (EBM) will perform energy assessments for St. Joseph's Healthcare Hamilton (Charlton Ave. King St. and W5th St.) premises and build business cases for energy…
Added 12 mins ago
VI
online marketing manager
Vestra Inet
Concord, ON
- From $65,000 CAD / year
- Full-time
- On-site
About Us At Vestra Inet, we specialize in software development and digital marketing, serving clients across industrial and commercial sectors. Our mission is to help businesses grow…
Added 17 mins ago
Building Projects Technologist
Department of Transportation and Infrastructure
Winnipeg, MB
…Projects Technologist position. Reporting to the Building Projects Manager, the successful candidate will support the planning, coordination, and delivery of building construction and…
Added 20 mins ago
OC
Senior Analyst, SAP Ariba
Optis Consulting
Vancouver, BC
- Full-time
Analyst will support the team in the development of solutions by interviewing
Added 23 mins ago
VI
Senior Visual Merchandising Consultant – Freelance
VM ID Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
…with visual merchandising strategy, space planning, display development, sourcing, consulting and hands-on…
Added 23 mins ago
T
salesforce cloud developer
TEEMA
Canada
- Full-time
Git/version control and solid software-development practices
Added 23 mins ago
FH
Program Coordinator, Physician Quality Improvement (PQI)
Fraser Health Authority
Surrey, BC
- $32.43 to $46.62 CAD / hour
- Temporary
Participates in the development, implementation, maintenance and evaluation of the PQI program and policies, in collaboration with the Manager, PQI; implements a communication plan which…
Added 46 mins ago
SD
Senior Product Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
As the Senior Product Manager, you are a creative problem-solver with a passion for improving the health of Canadians and delivering exceptional customer-facing applications. You will work…
Added 46 mins ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart
Calgary, AB
- Full-time
Reporting to the Director, Clinic and Specialty Programs, the Senior Manager, Specialty Pharmacy is responsible for the successful operation of our Shoppers Drug Mart Specialty Health…
Added 54 mins ago
S
Estimator
STRABAG
Mississauga, ON
- Full-time
…Pre-Qualifications and Tenders in connection with the Business Development…
Added 54 mins ago
PH
Change Management Specialist, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new…
Added 1 hour ago
W
Principal Mining Engineer
Worley
Markham, ON · Oakville, ON
- Full-time
Act as Mining lead, Project Manager, Project Engineer on EPCM and DE and Project Delivery scope/projects.
Added 1 hour ago
WC
Project Manager
Wealthridge Construction Ltd.
Timmins, ON
- Full-time
Solid technical background, with understanding or hands-on experience in software development and web technologies
Added 1 hour ago
SM
RQ10989 – Business Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Development of Program Area(s) Business Architecture and corresponding Business Architecture Documentation (BAD) according to OPS standards and industry best practices.
Added 1 hour ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
The Engineering Manager directs the regional and global strategy for our power electrical, automation, and controls engineering department. This role oversees the comprehensive design…
Added 1 hour ago
AI
Production Supervisor
Aversan Inc.
Montreal, QC
- Full-time
…delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space…
Added 1 hour ago
GI
Estimating Coordinator
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Pre-Construction Manager, the Pre-Construction Coordinator will be responsible for supporting the Estimating and Operations teams in the successful preparation of…
Added 1 hour ago
GI
Risk Manager
Green Infrastructure Partners
Markham, ON · Commerce Valley Dr W, Markham, ON
- Full-time
…project risk management across a portfolio of projects. The Risk Manager will work closely with estimating, scheduling, design/engineering, construction, and commercial from…
Added 1 hour ago
A
Test Technologist
Actalent
Oakville, ON
- $25 to $35 CAD / hour
- Contract
This role requires working onsite at the Oakville location for 5 days a week. The project is managed by a U.S.-based manager, while local support and coordination will be provided on-site.…
Added 1 hour ago
A
Hardware Engineer
Actalent
Calgary, AB
- $90,000 to $100,000 CAD / year
- Full-time
…year. The successful candidate will contribute to new product development and an upcoming large instrumentation project incorporating radio and wireless technology. The role is expected to…
Added 1 hour ago
S
Product Development Engineer
Septodont
Bromont, QC
- Full-time
The position will report to the Product Development Engineering Manager.
Added 1 hour ago
ZF
Manufacturing Engineering
ZF Foxconn Chassis Modules
Windsor, ON
- Full-time
Develop RFQ, vendor selection, requisition development, and invoice reconciliation.
Added 1 hour ago
JL
Account Manager
JENNIFER L. MENNICKE ANDERSON
Vancouver, BC
- Full-time
As an Account Manager with Deswik, you will leverage your extensive mine planning experience to oversee and grow Deswik's regional customer base across North America.
Added 1 hour ago
SH
Engineering Manager, Controls & Industrial Automation
Sotera Health
Ottawa, ON
- Full-time
Nordion is seeking an Engineering Manager, Controls & Industrial Automation, who will provide strategic leadership and oversight for the electrical, control, and industrial automation…

Northland Properties

Guest Service Agent

Revelstoke, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 6, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

Benefits-

Complimentary Season’s Pass to Revelstoke Mountain Resort
Reciprocal deals on lift tickets at other local mountains
Northland Perks Program and third-party partnership discounts for all employees.
Discounted Hotel Stays for Team Members and Friends & Family Rates too!
Group Life Insurance, Extended Health, Dental, Vision Care (after 3 months of full-time service)
Matching RRSP program (after 6 months of full-time service)
Employee Assistance Program (EAP)Refer a friend or family program
Staff Accommodation available

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud
Full time and Part time available

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

Apply About employer

More about this job

Responsibilities

The Guest Service Agent is responsible for managing guest check-ins and check-outs, providing luggage assistance, and handling reservations. They also act as the primary point of contact for guest inquiries, billing, and maintaining a professional front desk environment.

Requirements

Candidates should have at least one year of experience as a Hotel Front Desk Clerk and a strong working knowledge of accounting principles. Proficiency in Opera or Opera Cloud software and exceptional conflict resolution skills are required for this role.

Skills

Customer service
Front desk operations
Conflict resolution
Negotiation
Objection handling
Accounting practices
Communication
Time management
Opera software
Cash handling
Reservation management
Problem solving
Hospitality management

Benefits

Complimentary Season’s Pass to Revelstoke Mountain Resort
Reciprocal lift ticket deals
Northland Perks Program
Discounted hotel stays
Group life insurance
Extended health care
Dental care
Vision care
Matching RRSP program
Employee Assistance Program
Staff accommodation

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Desk
Customer Service
Opera
Opera Cloud
Hotel Management
Accounting
Cash Handling
Conflict Resolution
Reservation Management
Guest Relations
Front-line
Tourism
Resort
Check-in
Check-out

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