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TC
Fixed Assets Manager
Transdev Canada
Brampton, ON
- $120,000 to $145,000 CAD / year
- Contract
Transdev Canada is hiring a Fixed Assets Manager for our Brampton, Ontario location
Added just now
JI
Department Manager Front End
J.D. Irving, Limited
Halifax, NS
- Full-time
Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.
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OG
Residential Maintenance Administrator
Onni Group of Companies
Vancouver, BC
- Full-time
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Registered Nurse
Canadian Mental Health Association- Peel Branch
Brampton, ON
Participation in organizational pay for performance incentive program
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Residential Leasing Representative
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- Full-time
…property, and collaborate with the Leasing and Resident Experience Manager, Marketing, and Property Management teams to develop and implement sales and marketing…
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Manager, Strategy & Distribution - Programs - WSI
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Toronto, ON · North York - Toronto, ON (Hybr, ON
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Coordinator, Invasive Species (Contract up to 18 months)
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Caledon, ON
- Full-time
Reporting directly to the Manager, Parks Operations & Forestry, this role is responsible for developing and overseeing all aspects of the Town of Caledon Integrated Pest Management program…
Added 15 mins ago
S
Sr. Staff Technical Program Manager - Data (Canada )
Shopify
Canada
- Full-time
As a Sr. Staff Technical Program Manager (TPM), you’ll lead company-wide programs that shape how Shopify works with data, machine learning, and AI. Alongside engineers, product managers,…
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KG
Manager, TMF and Earthworks Area
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Red Lake, ON
- Full-time
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Added 15 mins ago
TE
Field Operations Repairs Supervisor - Vancouver
TK Elevator
Burnaby, BC
- Full-time
…qualifications. All final hiring decisions are made by either the hiring manager or the recruitment…
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SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 15 mins ago
TE
Project Operations Coordinator - Dartmouth, NS
TK Elevator
Dartmouth, NS
- Full-time
Provide technical support to the Project Manager throughout the lifecycle of elevator new installation & modernization projects, from site assessment through commissioning
Added 15 mins ago
TC
Assistant Store Manager in Training HomeSense Hyde Park
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Scarborough, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re seeking an Assistant Store Manager in Training who is passionate about fostering an inclusive and supportive environment. In this role, you'll develop essential leadership skills…
Added 15 mins ago
Project Manager
EBC Inc.
Mississauga, ON
As a Project Manager you will plan, organize, direct and control the work of construction sites to ensure they are
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Asset Protection Partner
Sephora
Edmonton, AB
- $25 to $30 CAD / hour
Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
Added 30 mins ago
Senior Manager, Community Affairs - Alberta
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The Manager Fleet Central/Ontario provides strategic and operational leadership for regional fleet maintenance activities, partnering closely with Operations, maintenance teams, and vendors…
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HP
Assistant Director of Care (ADOC) – Full-Time
Hawthorne Park Care Centre
Toronto, ON
- Full-time
…services to residents, coordination of the quality management program and acts as a resource and coach to team members in various clinical areas as outlined in the position summary. In…
Added 30 mins ago
SENIOR FINANCIAL ANALYST
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Mississauga, ON
…achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023…
Added 30 mins ago
CM
Registered Practical Nurse (FACT)
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Kitchener, ON
- Full-time
…requitement of this role. This position will report to the Manager, Adult Intensive Services This position will be a member of a team that will have a flexible approach to providing…
Added 45 mins ago
D
Manager, Sales Development Representative, Akai | Global
Deel
Canada
- Full-time
The Manager, Sales Development Representative, Akai Global is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth…
Added 45 mins ago
K
Change Management Manager
Kelly
Toronto, ON
- Contract
Make a lasting impact on a major business transformation program
Added 45 mins ago
VC
Consultant
Veritas Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Support influencer and creator program planning and execution, including research, vetting, outreach, negotiation coordination, ongoing liaison, content tracking, and reporting.
Added 45 mins ago
FB
Meat Department Manager
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Burlington, ON
- $55,500 to $60,500 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 45 mins ago
CC
Production Planner / Buyer-Techniseal, Candiac QC
CRH Canada
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- Full-time
Group insurance + Employee and Family Assistance Program (EFAP) and telemedicine services from your first day of employment.

Northland Properties

Guest Service Agent

Dartmouth, NS, Canada

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Job details

Posting language: English
Posted: Oct 25, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

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More about this job

Responsibilities

The Guest Service Agent acts as the face of the hotel, providing a warm, welcoming environment while managing guest check-ins, check-outs, and inquiries. They are responsible for handling reservations, processing payments, and ensuring the front desk area remains organized and secure.

Requirements

The ideal candidate has at least one year of experience in a hotel front desk role and proficiency in Opera or Opera Cloud software. Strong communication, conflict resolution, and customer service skills are essential for this position.

Skills

Customer service
Front desk operations
Conflict resolution
Negotiation
Objection handling
Time management
Cash handling
Accounting practices
Opera cloud
Communication
Problem solving
People management
Reservation management
Hospitality

Benefits

Rewards and recognition
Team events
Milestone awards
Team member and friends and family hotel discounts
Restaurant dining discounts
Grouse mountain and revelstoke mountain resort discounts
Career development
Training and internal promotion opportunities
Employee and family assistance program
Employee referral bonus program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Hotel management
Front desk
Customer service
Opera
Opera cloud
Guest relations
Cash management
Conflict resolution
Reservation systems
Check-in
Check-out
Concierge
Switchboard
Security reporting
Accounting principles
Time management
Professionalism

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