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Added 1 hour ago
LC
Courtesy Clerk Part Time Day
Loblaw Companies Limited
North Vancouver, BC
- Part-time
Added 1 hour ago
LC
Produce Clerk Part Time Day
Loblaw Companies Limited
Kawartha Lakes, ON
- Part-time
Added 4 hours ago
LC
HMR Clerk Part Time Night
Loblaw Companies Limited
Richmond Hill, ON
- Part-time
Added 4 hours ago
IF
Commis d'atelier
iA Financial Group
Laval, QC
- Full-time
Vous êtes animé(e) par le soutien aux opérations et souhaitez contribuer à la raison d’être d’une entreprise qui vise à ce que ses clients soient en confiance et sécurisés par rapport à…
Added 4 hours ago
C
Patient Service Clerk, Initial Assignment Float, Ambulatory Care - Temporary Full-Time (1.0) (one year term)
CHEO
Ottawa, ON
- Full-time
The Patient Service Clerk schedules patient appointments and registers patients; prepares patient charts; maintains patient lists; verifies billing slips; maintains inventory and performs…
Added 4 hours ago
C
Patient Service Clerk, Ambulatory Care – Permanent Casual
CHEO
Ottawa, ON
- Part-time
The Patient Service Clerk schedules patient appointments and registers patients; prepares patient charts; maintains patient lists; verifies billing slips; maintains inventory and performs…
Added 5 hours ago
SJ
Unit Clerk 6M Oncology Hematology Medicine
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
The primary role of the Unit Clerk in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient…
Added 7 hours ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations works collaboratively with the bed allocator, patient registration clerk, the shift leads on the clinical units and the on-call leaders to effectively…
Added 8 hours ago
LC
Bakery InStore Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Brampton, ON
- Part-time
Added 9 hours ago
CC
Payroll Clerk
Compass Canada
London, ON
- Full-time
Now, if you were to come on board as our Payroll Clerk, we’d ask you to do the following for us:
Added 9 hours ago
CO
Human Resources Coordinator
County of Middlesex
London, ON
- Full-time
…provides HR services and support to assist with the day-to-day operations of the department, with a focus on recruitment, employee and labour relations, health and safety, and training and…
Added 11 hours ago
NF
Grocery Clerk Part Time Evening
No Frills
Estevan, SK
- Part-time
Added 11 hours ago
S
Meat - Meat Cutter
Sobeys
Emerald Park, SK
- Full-time
Assist Meat Manager/ Clerk Department Second Meat if applicable
Added 11 hours ago
In Store Bakery - Clerk Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
The Bakery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional…
Added 11 hours ago
Meat - Meat Cutter
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Emerald Park, SK
Assist Meat Manager/ Clerk Department Second Meat if applicable
Added 14 hours ago
LC
SAP Operations Clerk Part Time Day
Loblaw Companies Limited
Coquitlam, BC
- Part-time
Added 14 hours ago
LC
HMR Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Truro, NS
- Part-time
Added 15 hours ago
LC
Bakery InStore Clerk Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
Added 16 hours ago
NF
Grocery Clerk Part Time Evening
No Frills
Clarenville, NL
- Part-time
Added 17 hours ago
S
Meat & Seafood - Cutter Meat
Sobeys
Winnipeg, MB
- Full-time
Assist Meat Manager/ Clerk Department Second Meat if applicable
Added 17 hours ago
LC
Produce Clerk Part Time Day
Loblaw Companies Limited
Miramichi, NB
- Part-time
Added 18 hours ago
Meat & Seafood - Cutter Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winnipeg, MB
Assist Meat Manager/ Clerk Department Second Meat if applicable
Added 18 hours ago
Replenishment - Clerk Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stettler, AB
The Grocery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional…
Added 19 hours ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations works collaboratively with the bed allocator, patient registration clerk, the shift leads on the clinical units and the on-call leaders to effectively…
Added 23 hours ago
SC
Cashier/Grocery Clerk
Safeway Canada
Terrace, BC
- Full-time

Northland Properties

Guest Service Agent

Dartmouth, NS, Canada

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Job details

Posting language: English
Posted: Oct 25, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

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More about this job

Responsibilities

The Guest Service Agent acts as the face of the hotel, providing a warm, welcoming environment while managing guest check-ins, check-outs, and inquiries. They are responsible for handling reservations, processing payments, and ensuring the front desk area remains organized and secure.

Requirements

The ideal candidate has at least one year of experience in a hotel front desk role and proficiency in Opera or Opera Cloud software. Strong communication, conflict resolution, and customer service skills are essential for this position.

Skills

Customer service
Front desk operations
Conflict resolution
Negotiation
Objection handling
Time management
Cash handling
Accounting practices
Opera cloud
Communication
Problem solving
People management
Reservation management
Hospitality

Benefits

Rewards and recognition
Team events
Milestone awards
Team member and friends and family hotel discounts
Restaurant dining discounts
Grouse mountain and revelstoke mountain resort discounts
Career development
Training and internal promotion opportunities
Employee and family assistance program
Employee referral bonus program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Hotel management
Front desk
Customer service
Opera
Opera cloud
Guest relations
Cash management
Conflict resolution
Reservation systems
Check-in
Check-out
Concierge
Switchboard
Security reporting
Accounting principles
Time management
Professionalism

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