Jobs in Canada

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Added 1 min ago
SC
Adjuster
Saskatchewan Crop Insurance Corporation (SCIC)
Yorkton, SK
- Full-time
Must possess a valid driver's license and a suitable vehicle to carry out responsibilities
Added 1 min ago
Branch Manager
First West
Penticton, BC
Mutual fund license required depending on region
Added 1 min ago
Administrative Assistant - Ontario North District, ON
Scotiabank
Sudbury, ON
Jointly with the DVP and Branch Manager, coordinating New Branch Opening celebratory activities, including identifying and coordinating invitations to internal partners and other…
Added 1 min ago
O
Audit Manager (18 months contract)
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
Added 1 min ago
VB
Senior Accounts Payable
Vaco by Highspring
Toronto, ON
- Contract
Run reports in Oracle Cloud to support AP operations, identify discrepancies, and maintain accurate records.
Added 1 min ago
VB
Senior Financial Accountant
Vaco by Highspring
Markham, ON
- $90,000 to $95,000 CAD / year
- Full-time
Opportunity to grow from Senior Financial Accountant into Accounting Manager.
Added 1 min ago
F
Senior Property Manager
Fitzrovia
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
The Senior Property Manager leads one or more buildings within a Fitzrovia rental community, which may include a mix of Class-A and vintage-style properties as well as residential and…
Added 16 mins ago
OR
Accounts Payable Specialist
OSL Retail Services Inc
Mississauga, ON
- Other
3+ years of experience in accounts payable, finance operations, or a related accounting role
Added 16 mins ago
OR
Senior Specialist Inventory Management
OSL Retail Services Inc
Mississauga, ON
- Other
We are seeking a Senior Specialist, Inventory Management. Reporting to the Senior Manager Operations & Planning, our ideal candidate is responsible for inventory planning and health for…
Added 16 mins ago
Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
…homeowner mortgage loan insurance (HO MLI) policy and lender operations to provide strategic thought leadership, advice and enablement to the National Key Account Manager and regional…
Added 16 mins ago
Bilingual Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
…homeowner mortgage loan insurance (HO MLI) policy and lender operations to provide strategic thought leadership, advice and enablement to the National Key Account Manager and regional…
Added 16 mins ago
PN
Manager, Commercial and Energy Solutions
Pacific Northern Gas Ltd.
Vancouver, BC
- Full-time
Reporting to the Director, Business Development & Stakeholder Relations, the Manager, Commercial and Energy Solutions is responsible for: (i) leading the development and negotiation of…
Added 16 mins ago
T
Commercial Credit Analyst
TD
Calgary, AB
- Full-time
The TDAF Commercial team is comprised of three core pillars: Commercial Sales, Commercial Credit, and Commercial Operations. Together, these pillars deliver end-to-end solutions that…
Added 16 mins ago
IW
Branch Manager
ICONIX Waterworks
Milton, ON
- Other
Must hold a valid driver’s license
Added 31 mins ago
Manager, Canadian Tax Reporting
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 31 mins ago
Customer Service Agent
The Talent Team at Perimeter Aviation
North Bay, ON
Balance and complete daily sales reports and submit to the accounting department including cash box float.
Added 31 mins ago
S
Customer Service Representative
SCIC
Yorkton, SK
- Full-time
Reporting to the Manager, Customer Service Office (CSO), this position is responsible for providing excellent frontline customer service and clerical support while promoting and…
Added 31 mins ago
C
Community General Manager II
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 31 mins ago
ES
Operations Manager
Erie Shores Family Health Team
Leamington, ON
- Full-time
This is a full-time role (37.5 hours per week), although four days per week may be an option for the right candidate
Added 46 mins ago
ES
Revenue Operations Analyst
Euna Solutions
ON · Oakville, Ontario
- Full-time
The Revenue Operations team at Euna Solutions is hiring a Revenue Operations Analyst to own the reporting, forecasting, and compensation numbers that go-to-market leaders use to run the…
Added 46 mins ago
GF
Credit Manager
GM Financial Canada
Toronto, ON
- Full-time
As Credit Manager, you will lead credit decisioning and team development by evaluating complex dealer credit requests and making sound lending decisions within established authority and…
Added 46 mins ago
GF
Credit Manager
GM Financial Canada
Burnaby, BC
- Full-time
As Credit Manager - CDN Dealer Services, you will lead credit decisioning and team support by evaluating complex dealer credit requests, managing escalations, and making lending decisions…
Added 46 mins ago
GF
Commercial Credit Manager
GM Financial Canada
Toronto, ON
- Full-time
As Commercial Credit Manager - CDN, you will lead commercial credit decisioning by evaluating complex applications, financial statements, collateral, and credit risk to make sound lending…
Added 46 mins ago
IM
Portfolio Manager, Total Portfolio Management
Investment Management Corporation of Ontario (IMCO)
Toronto, ON
- Full-time
…team and works closely with front-office, Investment Finance, Operations, Risk and other partners to support the effective execution and recording of transactions across IMCO pools and…
Added 46 mins ago
D
Lead Estimator
Davie
Levis, QC
- Full-time
…meet requirements. You will advise the New Build Estimating Manager and Director of Estimating on PIBs Project issues as needed. As part of the PIBs Project Team, you will collaborate…

Northland Properties

Guest Service Agent

Langley (District), BC, Canada
Langley, BC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 25, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Guest Service Agent acts as the face of the hotel, managing guest check-ins, check-outs, and providing luggage assistance. They are responsible for handling inquiries, processing reservations, managing billing, and maintaining a welcoming environment for all guests.

Requirements

Candidates should have at least one year of experience in a hotel front desk role and proficiency with Opera software. Strong communication, conflict resolution, and customer service skills are essential for this position.

Skills

Customer service
Front desk operations
Conflict resolution
Negotiation
Objection handling
Communication
Opera cloud
Accounting practices
Time management
Problem solving
Cash handling
Reservation management
Hospitality
Interpersonal skills

Benefits

Rewards and recognition
Team events
Milestone awards
Team member and friends and family hotel discounts
Restaurant dining discounts
Grouse Mountain and Revelstoke Mountain Resort discounts
Career development and training
Internal promotion opportunities
Employee and family assistance program
Employee referral bonus program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Desk
Guest Service
Opera
Opera Cloud
Customer Relations
Conflict Resolution
Reservation Management
Cash Handling
Hotel Management
Switchboard
Concierge
Check-in
Check-out
Professionalism
Time Management
Security Reporting
Teamwork

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Work requirements

Jobs in Canada