Jobs in Canada

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Added 13 mins ago
Category Manager, Engineering Services, Pacific Link
Trans Mountain
Calgary, AB
…values driven individual to join our dynamic team as a Category Manager, Engineering Services, Pacific Link. In this position, you will lead category strategy, planning, sourcing,…
Added 13 mins ago
C
Implementation Specialist
Citylitics
Remote, Canada
- $75,000 to $80,000 CAD / year
- Full-time
- Remote
…integration, and sustained platform adoption. Reporting to the Senior Manager of Customer Enablement, you will own implementation, adoption, and account health across a portfolio that…
Added 13 mins ago
Senior Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the BPMO Director, Project Delivery, the Business Senior Project Manager is responsible for leading complex business transformation initiatives that support strategic…
Added 13 mins ago
Director, Financial Operations & Projects
Government of Alberta
AB
Agility - The position identifies and manages required change and the associated risks, identifies alternative approaches and supports others to do the same, proactively explains impact of…
Added 13 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Hamilton, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 13 mins ago
S
Contract Administrator
SYSTRA
Toronto, ON
- Full-time
¢ Responsible to the Lead administrator or Commercial Manager for relevant commercial/ contract administration/ cost aspects of the project.
Added 13 mins ago
E
Project Coordinator
EllisDon
AB · Alberta Projects
- Full-time
Assist the Project Manager and Superintendent in project administration and field work for the project
Added 13 mins ago
B
Client Service Assistant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Added 13 mins ago
B
PERSONAL BANKING ASSOCIATE
BMO
Winnipeg, MB
- Full-time
Added 13 mins ago
HR Director
ASSA ABLOY
ON · Mississauga, ON
Participate in the recruitment and selection of leaders and key operations personnel; conduct supervisor/manager onboarding and facilitate assimilation activities
Added 27 mins ago
WO
Scheduler - Staffing Services
William Osler Health System
Brampton, ON
- Contract
Must possess a strong customer focus with exceptional telephone and email etiquette, interpersonal and communication (written and verbal) skills · Must possess an understanding of scheduling best practices, HR policies and collective agreements
Added 27 mins ago
CM
Patient Flow Supervisor FTC 2026-7381
Cambridge Memorial Hospital
Cambridge, ON
- Other
Applicants must possess one of the following:
Added 28 mins ago
A
Talent Acquisition Manager
AccorHotel
Jasper, AB
- Full-time
…newly renovated Fairmont Jasper Park Lodge. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in…
Added 28 mins ago
IB
Marketing Specialist, Indigokids
Indigo Books & Music
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Embrace, champion, and influence change through your team and/or the organization
Added 28 mins ago
T
Senior Manager, Talent Acquisition
Trulioo
Remote, Canada
- $125,000 to $150,000 CAD / year
- Full-time
- Remote
Our offices support a hybrid model and staff typically work three days per week at a hub location · This will be a full-time, permanent position working out of the Vancouver office on a hybrid model (3 days per week in the office)
Added 43 mins ago
KC
Project Coordinator
Kichton Construction LP
Fort McMurray, AB
- $35 to $45 CAD / hour
- Full-time
…sands setting. This position will be reporting to the Project Manager. The Project Coordinator is an integral part of Project Management team and will aid field and operations in the…
Added 43 mins ago
I
Marketing Specialist, Indigokids
Indigo
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Embrace, champion, and influence change through your team and/or the organization
Added 43 mins ago
CC
Estate and Gift Planning Manager
Canadian Cancer Society
Quebec, QC
- Full-time
Job Title: Estate & Gift Planning Manager (Montreal, QC)
Added 43 mins ago
E
Maths Teacher - 6th to 8th grade CBSE for AY 2027-2028
EIS
Ebenezer, SK
- Full-time
Reporting Manager: Head of Department / Co-ordinator
Added 43 mins ago
CC
Estate and Gift Planning Manager
Canadian Cancer Society
Montreal, QC
- Full-time
Job Title: Estate & Gift Planning Manager (Montreal, QC)
Added 43 mins ago
CC
Estate and Gift Planning Manager
Canadian Cancer Society
Ottawa, ON
- Full-time
Job Title: Estate & Gift Planning Manager (Montreal, QC)
Added 43 mins ago
WO
Scheduler - Staffing Services
William Osler Health System
Brampton, ON
- Contract
Must possess a strong customer focus with exceptional telephone and email etiquette, interpersonal and communication (written and verbal) skills · Must possess an understanding of scheduling best practices, HR policies and collective agreements
Added 43 mins ago
ES
Head of Operations
European Sovereign Tech Industry Alliance
Canada
- Full-time
Lead change management, organizational transformation, and continuous improvement initiatives.
Added 43 mins ago
LA
Managing Lawyer, Parents Legal Centre
Legal Aid BC
Smithers, BC
- $77,509.24 to $158,795.95 CAD / year
- Full-time
As a Managing Lawyer, PLC, your primary function is to report to an Excluded Manager, the Managing Lawyer is responsible for managing an Office and providing legal counsel in one or more…
Added 43 mins ago
E
Maths Teacher - 6th to 8th grade ICSE for AY 2027 - 2028
EIS
Ebenezer, SK
- Full-time
Reporting Manager: Head of Department / Co-ordinator

Northland Properties

Guest Service Agent

Langley (District), BC, Canada
Langley, BC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 25, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Guest Service Agent acts as the face of the hotel, managing guest check-ins, check-outs, and providing luggage assistance. They are responsible for handling inquiries, processing reservations, managing billing, and maintaining a welcoming environment for all guests.

Requirements

Candidates should have at least one year of experience in a hotel front desk role and proficiency with Opera software. Strong communication, conflict resolution, and customer service skills are essential for this position.

Skills

Customer service
Front desk operations
Conflict resolution
Negotiation
Objection handling
Communication
Opera cloud
Accounting practices
Time management
Problem solving
Cash handling
Reservation management
Hospitality
Interpersonal skills

Benefits

Rewards and recognition
Team events
Milestone awards
Team member and friends and family hotel discounts
Restaurant dining discounts
Grouse Mountain and Revelstoke Mountain Resort discounts
Career development and training
Internal promotion opportunities
Employee and family assistance program
Employee referral bonus program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Desk
Guest Service
Opera
Opera Cloud
Customer Relations
Conflict Resolution
Reservation Management
Cash Handling
Hotel Management
Switchboard
Concierge
Check-in
Check-out
Professionalism
Time Management
Security Reporting
Teamwork

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Work requirements

Jobs in Canada