Find work in Canada.

497,902 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Halifax, NS
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 5 mins ago
FH
Program Clerk
Fraser Health
New Westminster, BC
- Full-time
…duties such as gathering information related to staff vacation time; processes requests such as vacation, leave of absence, termination. maternity and parental leave by preparing…
Added 5 mins ago
FH
Program Clerk
Fraser Health
New Westminster, BC
- Full-time
…duties such as gathering information related to staff vacation time; processes requests such as vacation, leave of absence, termination. maternity and parental leave by preparing…
Added 5 mins ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
…business needs and may gain experience in other service areas over time. The role operates within Citco's follow-the-sun support model and reports to the Service Desk…
Added 5 mins ago
HC
Hallmark Merchandiser, Duncan, BC
Hallmark Canada
Duncan, BC
- Part-time
Reporting to the Territory Manager, the Merchandiser is a part-time role that is an integral part of the field merchandising team. The Merchandiser will be responsible for the maintenance…
Added 5 mins ago
HC
Hallmark Merchandiser, Saint-Leonard,QC
Hallmark Canada
Montreal, QC · Saint-Leonard, QC
- Part-time
Reporting to the Territory Manager, the Merchandiser is a part-time role that is an integral part of the field merchandising team. The Merchandiser will be responsible for the maintenance…
Added 19 mins ago
AU
Security Guard - Various Casual Shifts
Allied Universal
Windsor, ON
- $18 CAD / hour
- Part-time
…assistance programs, company discounts, perks and more for most full-time…
Added 19 mins ago
SO
Governance Manager
Secretariat Of The Haida Nation
Masset, BC
- Full-time
Full-time; Permanent | Start Date: As soon as possible
Added 19 mins ago
G-
Operations Manager, Waste
GFL - Sewer Technologies Division
Saint John, NB
- Full-time
The Operations Manager oversees the business for the assigned division. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel…
Added 19 mins ago
AU
Security Guard - Full Time - Rotational Shifts
Allied Universal
Timmins, ON
- $22 CAD / hour
- Full-time
…assistance programs, company discounts, perks and more for most full-time…
Added 19 mins ago
PC
Administrative Assistant
PwC Canada
Toronto, ON
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 19 mins ago
CC
Thunder Bay - Part-time Merchandiser
Coca-Cola Canada Bottling Limited
Thunder Bay, ON
- Part-time
Part-Time Schedule Requirement: Candidates must be available to work flexible hours throughout the week, including weekends. Hours may vary based on operational needs with an expected…
Added 19 mins ago
BT
Lead Installer
Bath Tune-Up Lakewood and Broomfield
Calgary, AB
- Full-time
Flexible Schedule: This could be part-time or full-time. You create your schedule.
Added 19 mins ago
AU
Security Guard - Warehouse Full Time Position
Allied Universal
Milton, ON
- $18 CAD / hour
- Full-time
…assistance programs, company discounts, perks and more for most full-time…
Added 19 mins ago
PC
Administrative Assistant
PwC Canada
Calgary, AB
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 19 mins ago
AU
Security Guard - Mall Various Shifts
Allied Universal
Chatham-Kent, ON · Chatham, ON
- $18 CAD / hour
- Part-time
…assistance programs, company discounts, perks and more for most full-time…
Added 19 mins ago
PC
Administrative Assistant
PwC Canada
Montreal, QC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 19 mins ago
DH
Senior Events Manager
Delta Hotels and Resorts®
Burnaby, BC
- Contract
Added 19 mins ago
PC
Administrative Assistant
PwC Canada
Vancouver, BC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 19 mins ago
NV
Success Centre Planner
Nicola Valley Institute of Technology
Merritt, BC
- Full-time
NVIT anticipates a requirement for a Success Centre Planner based at the Merritt campus. This will be a full-time one year-year-term position with the possibility of extension. NVIT invites…
Added 19 mins ago
AU
Security Guard - Distribution Centre Full Time
Allied Universal
Milton, ON
- $18 CAD / hour
- Full-time
…assistance programs, company discounts, perks and more for most full-time…
Added 19 mins ago
PC
Administrative Assistant
PwC Canada
Ottawa, ON
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 20 mins ago
CI
Building Operator
Colliers International
AB
- Full-time
As a Building Operator, you will have the opportunity to work as part of a collaborative Building Operations team and support the daily operations of the site. You are a great team player…
Added 20 mins ago
Associate Manager, Financial Underwriting Practices
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Individual insurance is a major part of Canada Life’s Canadian Operations. The Associate Manager, Financial Underwriting Practices will help protect and grow our insurance sales by…
Added 35 mins ago
GD
DYNAMITE - Assistant Manager - Guildford Town Centre
Groupe Dynamite, Inc Garage
Surrey, BC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…

Northland Properties

Guest Service Agent

Langley (District), BC, Canada
Langley, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 25, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

Apply About employer

More about this job

Responsibilities

The Guest Service Agent acts as the face of the hotel, managing guest check-ins, check-outs, and providing luggage assistance. They are responsible for handling inquiries, processing reservations, managing billing, and maintaining a welcoming environment for all guests.

Requirements

Candidates should have at least one year of experience in a hotel front desk role and proficiency with Opera software. Strong communication, conflict resolution, and customer service skills are essential for this position.

Skills

Customer service
Front desk operations
Conflict resolution
Negotiation
Objection handling
Communication
Opera cloud
Accounting practices
Time management
Problem solving
Cash handling
Reservation management
Hospitality
Interpersonal skills

Benefits

Rewards and recognition
Team events
Milestone awards
Team member and friends and family hotel discounts
Restaurant dining discounts
Grouse Mountain and Revelstoke Mountain Resort discounts
Career development and training
Internal promotion opportunities
Employee and family assistance program
Employee referral bonus program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Desk
Guest Service
Opera
Opera Cloud
Customer Relations
Conflict Resolution
Reservation Management
Cash Handling
Hotel Management
Switchboard
Concierge
Check-in
Check-out
Professionalism
Time Management
Security Reporting
Teamwork

Report this job