Jobs in Canada

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Added 28 mins ago
EG
Sorter/General Labourer
Emterra Group
Kamloops, BC
- Full-time
Must have ability to work in manufacturing environment which varies based on weather conditions;
Added 28 mins ago
AI
Estimator
Aversan Inc.
Mississauga, ON
- $95,000 to $110,000 CAD / year
- Full-time
Interested applicants must apply directly to to be considered for this position.
Added 58 mins ago
NS
4th Class Power Engineer - Maintenance and Operations
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Click here to apply as an internal applicant.
Added 1 hour ago
NS
4th Class Power Engineer - Maintenance and Operations
Nova Scotia Health Authority
Bridgewater, NS
- Full-time
Click here to apply as an internal applicant.
Added 1 hour ago
FH
Supervisor, Dispensary/Parenteral Services
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Abbotsford, BC
- $65.94 to $82.4 CAD / hour
- Part-time
If this sounds like the perfect role for you, here’s why we believe you should apply:
Added 1 hour ago
L
j en maintien inc is hiring Housekeeping Attendant with LMIA
LMIA.CA
Quebec, QC
- Temporary
j en maintien inc has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.
Added 1 hour ago
L
Restaurant CocoRoyal This link will open in a new window is hiring Restaurant Cook with LMIA
LMIA.CA
Quebec, QC
- Temporary
Restaurant CocoRoyal This link will open in a new window has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the…
Added 2 hours ago
PC
Equipment Operator II
Parkland County
AB · Parkland County, AB
- Full-time
…and road maintenance equipment. This position will perform labour related duties when not operating vehicles or equipment and may be required to work with minimal supervision. The Equipment…
Added 2 hours ago
CC
Part-Time General Labourer, Warehouse
Coca-Cola Canada Bottling Limited
Barrie, ON
- Part-time
Coke Canada has been recognized as one of Canada’s Best Employers for Diversity, and we’re committed to fostering a diverse, equitable and inclusive workplace. Together we are creating a…
Added 2 hours ago
HR
Yard Worker
Herc Rentals
Toronto, ON · Etobicoke, ON
- Full-time
If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal
Added 2 hours ago
G
WPG - General Manager (WMS)
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Winnipeg, MB
- Full-time
The General Manager – Moving & Storage (Thunder Bay & Winnipeg) will be responsible for ensuring smooth and efficient operations of all local Moving & Storage / Allied & North American Van…
Added 2 hours ago
LS
Manufacturing Customer Service Representative - Permanent - 19565
LRO Staffing
Ottawa, ON
- Full-time
Prepare quotes based on the material, labour, subcontract work and hardware needed to manufacture customer products
Added 2 hours ago
Guest Service Agent
Northland Properties
Hamilton, ON
Must have time-management skills
Added 3 hours ago
TC
Restaurant Management | General Manager | Assistant General Manager
The Canadian Brewhouse
Oakville, ON
- Full-time
Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to strengthen the Canadian Brewhouse’s reputation with quality…
Added 3 hours ago
SH
General Duty Nurse (N2) - Women's Health Labour & Delivery - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an…
Added 3 hours ago
GO
Employee and Labour Relations Investigator
Government of Manitoba
Winnipeg, MB
- Full-time
Must possess and maintain a valid Class 5 Manitoba driver’s licence with access to a vehicle
Added 3 hours ago
MT
Terminal Manager
Midland Transport
Montreal, QC
- Full-time
…Director, Operations – Quebec, the Terminal Manager is accountable for delivering safe, efficient, and cost-effective operations while achieving financial and customer performance…
Added 3 hours ago
C
Talent Acquisition Partner (12 month Contract) - Bilingual
CIBC
Toronto, ON · Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 3 hours ago
TM
Superintendent, Production
The Mosaic Company
Esterhazy, SK
- Full-time
…Esterhazy, SK K1 Mill location. The Superintendent is responsible for overseeing Production and Loadout Supervisors as well as the Labour…
Added 3 hours ago
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Controller
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Coordinate cross-border accounting, tax, and compliance requirements, and state-level tax and transaction requirements as the U.S · Cross-border, multi-currency, and/or U.S
Added 4 hours ago
MA
Registered Nurse - Obstetrics - Temporary Part-Time (Multi-Site, SMMH Home Site)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 4 hours ago
M
Superintendent, Production
Mosaic
Esterhazy, SK · CA - Esterhazy, SK
- Full-time
…Esterhazy, SK K1 Mill location. The Superintendent is responsible for overseeing Production and Loadout Supervisors as well as the Labour…
Added 4 hours ago
R
Department manager
RONA
Beloeil, QC
- Full-time
Benefits: insurance (certain conditions apply), annual salary review, etc.
Added 4 hours ago
R
Department manager
RONA
Beloeil, QC
- Full-time
Benefits: insurance (certain conditions apply), annual salary review, etc.
Added 4 hours ago
C
Supervisor Production
CPKC
Winnipeg, MB
- Full-time
…values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career - you’re part of something bigger. Together, we…

Northland Properties

Guest Service Agent

Hamilton, ON, Canada

Full-time

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYMENT TYPE: Full Time

VACANCY STATUS: We are actively hiring for this position.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Sandman Hotel Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email AODA_Hotels@northland.ca. Sandman Hotel Group takes seriously its obligations under the Human Rights Code. All interviewed Candidates will be notified within 45 days of application whether a hiring decision has been made.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Guest Service Agent acts as the face of the hotel, managing guest check-ins, check-outs, and providing assistance with inquiries and transportation. They are responsible for maintaining a welcoming environment, processing payments, and ensuring the front desk area is organized and stocked.

Requirements

The ideal candidate should have at least one year of experience in a hotel front desk role and proficiency in Opera or Opera Cloud software. Strong communication, conflict resolution, and customer service skills are essential for this position.

Skills

Customer service
People management
Accounting practices
Conflict resolution
Negotiation
Objection handling
Verbal communication
Written communication
Opera cloud
Time management
Problem solving
Cash handling
Reservation management
Front desk operations

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse Mountain and Revelstoke Mountain Resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Guest Service Agent
Hospitality
Sandman Hotel Group
Front Desk
Opera
Opera Cloud
Customer Relations
Conflict Resolution
Accounting
Reservations
Check-in
Check-out
Cash Management
Time Management
Hotel Management
Apprenticeship
Professionalism
Communication
Security
Housekeeping coordination

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Work requirements

Jobs in Canada