Jobs in Canada

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Added 14 mins ago
Phonathon Callers Spring 2027 / Appelant du phonathon printemps 2027
McGill University
Mont-Royal, QC · Les Cours Mont Royal
Must have excellent verbal communication skills (English and/or French)
Added 14 mins ago
C
Hourly Amusement Technician - TRR Square One
Cineplex
Mississauga, ON · Square One The Rec Room
- Part-time
Perform assigned equipment inspections and due diligence efforts, reporting on as found conditions impacting customer satisfaction and operations.
Added 29 mins ago
WB
Senior Events Host
Whistler Blackcomb
Whistler, BC
- Temporary
As a Senior Events Host, you will help to run the day-to-day operations of the on-mountain competition services events from the setup of the site, through the execution of the event to tear…
Added 29 mins ago
FC
CAN Driver
FedEx Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Must possess a valid driver’s license and have a good driving record
Added 29 mins ago
RP
HR Business Partnerships Manager
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $80,452.8 to $105,594.3 CAD / year
- Full-time
Prepare in conjunction with senior management from Operations and Human Resources strategic objectives that will complement Company initiatives.
Added 29 mins ago
CC
Operational Technology Specialist
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
Lead and assist OT network systems and IT operations at the production facility, ensuring timely resolution of technical issues and continuous improvement of operational performance.
Added 29 mins ago
CC
Safety Coordinator
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
…safety related matters to the Coca-Cola Brampton facility and operations. This includes driving a positive EHS culture, developing programs and best practices and ensuring compliance to…
Added 29 mins ago
WC
(CAN) Shunt Driver (Sunday - Tuesday 10:00 pm to 8:30 am) 6 Months Contract
Walmart Canada
Surrey, BC
- Full-time
Communicate with the Team Leader and Desk Clerks on a regular basis concerning operations
Added 29 mins ago
AI
Branch Manager
Allmar Inc.
Dartmouth, NS
- $100,000 to $120,000 CAD / year
- Full-time
The Branch Manager is responsible for managing the business and operations of the Allmar Branch to meet the goals and objectives for the Company. The goals and objectives of the Branch are…
Added 58 mins ago
TU
Research Associate
The University of British Columbia
Kelowna, BC
- Full-time
Added 58 mins ago
A
Port Operations Coordinator
Archipelago
Prince Rupert, BC
- Full-time
…work and supporting a busy team? Archipelago is seeking a Port Operations Coordinator to support the reliable delivery of our fisheries monitoring programs in Prince Rupert, Port Edward,…
Added 58 mins ago
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Manager, Cybersecurity & Infrastructure Resilience - Corporate Services
Graham
Calgary, AB
- Full-time
The role provides tactical leadership for network, cloud, server, endpoint, and cybersecurity defense operations, translating infrastructure strategies and the cybersecurity roadmap into…
Added 58 mins ago
AS
Business Support and Administrative - Administrative Assistant 1
Apex Systems
Vancouver, BC
- $26 CAD / hour
- Full-time
An established organization is seeking a detail-oriented and proactive Administrative Assistant 1 to support team operations in Vancouver. This role focuses primarily on space and hardware…
Added 59 mins ago
Guest Service Agent
Northland Properties
Hamilton, ON
Must have time-management skills
Added 1 hour ago
S
Metallurgy Operator - Night Shift
Safran
Mirabel, QC
- Full-time
Night shift, Monday to Friday from 12:10 AM to 6:40 AM
Added 1 hour ago
QE
Strategic Sourcing Specialist
Quadro Engineering
Waterloo, ON
- Full-time
Partner with Supplier Quality, Engineering, Operations, and other cross-functional teams to support supplier development, production approvals, and ongoing supplier performance management.
Added 1 hour ago
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Director of Human Resources & Organizational Learning
CCRW | CCRT
Toronto, ON
- Full-time
Provide practical and strategic HR advice to the Vice-President, Finance & Operations, executive leaders, and people managers.
Added 1 hour ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Our Payroll Manager based in Bolton Ontario would be responsible for the Americas (US/Canada/Latam) payroll operations, ensuring accurate, timely, and compliant processing across the U.S.,…
Added 1 hour ago
CM
Senior Accountant – US Tax
Crowe MacKay LLP
Langley (District), BC · Langley, BC
- $75,000 to $95,000 CAD / year
- Full-time
Provide support to clients and staff on general questions regarding accounting, taxations, operations and financial accounting issues.
Added 1 hour ago
C
Talent Acquisition Partner (12 month Contract) - Bilingual
CIBC
Toronto, ON · Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 hour ago
M
Senior Product Delivery Manager
Manulife
Toronto, ON
- Full-time
…platforms. The successful candidate will partner with business, operations, and technology stakeholders to deliver innovative solutions, optimize investment operations, and drive measurable…
Added 1 hour ago
F/
Relationship Management Associate (Agriculture Business Financing)
FCC / FAC
Prince Albert, SK
- Full-time
Proactively coordinate office needs to resolve issues before they impact operations
Added 1 hour ago
RH
HR - Payroll Support (Mon-Fri Days)
RainCity Housing and Support Society
Vancouver, BC
- Full-time
…Centre of Excellence (COE), working closely with Payroll, HR Operations, and Finance to ensure consistency and compliance across all pay and benefits functions. This position reports…
Added 1 hour ago
T
Forklift Driver
TalentWorld
Brampton, ON
- Temporary
Our client offers straight day shifts, afternoon shifts and weekend shifts, and is located on public transit · Must have a valid forklift certification for Order Picker, Crown Reach and Walkie
Added 1 hour ago
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Scrum Master
Raise
Waterloo, ON
- Contract
Bring transparency to Business, IT, and Operations organizations about the team’s progress and Agile processes

Northland Properties

Guest Service Agent

Hamilton, ON, Canada

Full-time

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYMENT TYPE: Full Time

VACANCY STATUS: We are actively hiring for this position.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Sandman Hotel Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email AODA_Hotels@northland.ca. Sandman Hotel Group takes seriously its obligations under the Human Rights Code. All interviewed Candidates will be notified within 45 days of application whether a hiring decision has been made.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Guest Service Agent acts as the face of the hotel, managing guest check-ins, check-outs, and providing assistance with inquiries and transportation. They are responsible for maintaining a welcoming environment, processing payments, and ensuring the front desk area is organized and stocked.

Requirements

The ideal candidate should have at least one year of experience in a hotel front desk role and proficiency in Opera or Opera Cloud software. Strong communication, conflict resolution, and customer service skills are essential for this position.

Skills

Customer service
People management
Accounting practices
Conflict resolution
Negotiation
Objection handling
Verbal communication
Written communication
Opera cloud
Time management
Problem solving
Cash handling
Reservation management
Front desk operations

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse Mountain and Revelstoke Mountain Resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Guest Service Agent
Hospitality
Sandman Hotel Group
Front Desk
Opera
Opera Cloud
Customer Relations
Conflict Resolution
Accounting
Reservations
Check-in
Check-out
Cash Management
Time Management
Hotel Management
Apprenticeship
Professionalism
Communication
Security
Housekeeping coordination

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Work requirements

Jobs in Canada