Jobs in Canada

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Added 29 mins ago
WC
Asset Protection Associate
Walmart Canada
Goderich, ON
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 29 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
New Glasgow, NS
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 29 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 29 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Full-time
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 29 mins ago
WC
(CAN) Associé de nuit, rénovation
Walmart Canada
Montreal, QC
- Contract
Position Summary...An overnight remodel associate works with the Overnight Remodel Manager to establish standards in newly renovated departments. They complete modulars, ensure high-ticket…
Added 29 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brandon, MB
- Full-time
Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings..
Added 29 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Montreal, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 29 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Surrey, BC
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 29 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 29 mins ago
WC
Directs Store Delivery Associate
Walmart Canada
Goderich, ON
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 29 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sherbrooke, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 29 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 29 mins ago
PL
Safety and Security Guard
Pomeroy Lodging
Kananaskis, AB
- Full-time
Must have a Class 5 Drivers License or equivalent · Must have a valid Standard (Intermediate) first aid with level C CPR certificate from an accredited Canadian agency (St
Added 58 mins ago
FA
Maintenance Control Supervisor
Flair Airlines
Toronto, ON
- Full-time
…availability, and operational reliability. Reporting to the Manager, Maintenance Control, the Maintenance Control Supervisor is a licensed AME-M2 responsible for the day-to-day leadership…
Added 58 mins ago
G
Manager, Cybersecurity & Infrastructure Resilience - Corporate Services
Graham
Calgary, AB
- Full-time
Reporting to the Director, Cybersecurity & Technology Resilience, the Manager, Cybersecurity & Infrastructure Resilience leads Graham's operational IT resilience capabilities across…
Added 58 mins ago
CO
Part-Time Customer Service Associate
City of Brampton
Brampton, ON
- Part-time
- Temporary
…in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be…
Added 59 mins ago
Guest Service Agent
Northland Properties
Hamilton, ON
Must have time-management skills
Added 59 mins ago
Corporate Project Management Office - Senior Project Manager
Alberta Pensions Services Corporation
Edmonton, AB
We are looking for a Senior Project Manager who can turn high-profile ideas into coordinated action and lasting results.
Added 59 mins ago
Information Management Analyst
Department of Municipal and Community Affairs
St. John's, NL
Completion of a bachelor’s degree in Business Administration, Information Management or Information Technology (equivalencies will be considered)
Added 1 hour ago
CN
Waste Lifecycle Specialist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
Must have a good working knowledge of the Company, departmental organization, directives, programs, standards and administrative procedures
Added 1 hour ago
V
Stock Keeper
Vestas
Chetwynd, BC
- Full-time
Complete all projects and activities as assigned by Site manager, and in coordination with the SCRT team member.
Added 1 hour ago
E
Test manager
Ericsson
Ottawa, ON
- Full-time
As a Test Manager in PEU-RP you will as a technical leader develop and use agentic AI as tool to drive and define test analysis of new 5G and 6G RAN features, to secure the most efficient…
Added 1 hour ago
TC
Culinary Management | Kitchen Manager
The Canadian Brewhouse
Fort St. John, BC
- Full-time
Kitchen Manager - $55,000 -$62,000 + Variable Pay
Added 1 hour ago
UO
Manager, Research and Analytic Services
University of Calgary
Calgary, AB
- Full-time
The Cumming School of Medicine invites applications for a Manager, Research and Analytic Services. This Full-time Fixed Term position is for approximately 15 months (based on length of…
Added 1 hour ago
SH
General Duty Nurse (N2) - Women's Health Labour & Delivery - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…

Northland Properties

Guest Service Agent

Hamilton, ON, Canada

Full-time

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYMENT TYPE: Full Time

VACANCY STATUS: We are actively hiring for this position.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Sandman Hotel Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email AODA_Hotels@northland.ca. Sandman Hotel Group takes seriously its obligations under the Human Rights Code. All interviewed Candidates will be notified within 45 days of application whether a hiring decision has been made.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Guest Service Agent acts as the face of the hotel, managing guest check-ins, check-outs, and providing assistance with inquiries and transportation. They are responsible for maintaining a welcoming environment, processing payments, and ensuring the front desk area is organized and stocked.

Requirements

The ideal candidate should have at least one year of experience in a hotel front desk role and proficiency in Opera or Opera Cloud software. Strong communication, conflict resolution, and customer service skills are essential for this position.

Skills

Customer service
People management
Accounting practices
Conflict resolution
Negotiation
Objection handling
Verbal communication
Written communication
Opera cloud
Time management
Problem solving
Cash handling
Reservation management
Front desk operations

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse Mountain and Revelstoke Mountain Resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Guest Service Agent
Hospitality
Sandman Hotel Group
Front Desk
Opera
Opera Cloud
Customer Relations
Conflict Resolution
Accounting
Reservations
Check-in
Check-out
Cash Management
Time Management
Hotel Management
Apprenticeship
Professionalism
Communication
Security
Housekeeping coordination

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Work requirements

Jobs in Canada