Jobs in Canada

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Added 4 mins ago
DC
Office Administrator
Dillon Consulting Limited
Vancouver, BC
- Full-time
This is a full-time, in-office position and requires working from our North Vancouver office five days per week
Added 4 mins ago
WT
Team Lead, Fraud Investigations (Cash & Banking)
Wealthsimple Technologies
Remote, Canada
- $68,000 to $85,000 CAD / year
- Contract
- Remote
…Security & Risk CXO Group which falls under the Client Experience Operations team. Wealthsimple's Security & Risk Group encompasses both investigations and operational aspects of fraud:…
Added 4 mins ago
M
Senior Leader, Employee & Individual Benefits
Marsh
Ottawa, ON · Mississauga, ON
- Other
…plan advisors, and key clients to drive growth, strengthen operations, and elevate the client and colleague experience. This role will also play a critical part in advancing transformation…
Added 19 mins ago
AT
Accounts Receivable Specialist
Armour Transportation Systems
Dartmouth, NS
- Full-time
Position Overview: As an Accounts Receivable Specialist, you’ll play a key role in managing financial operations, ensuring account accuracy, and driving process improvements. This role goes…
Added 19 mins ago
AF
Managing Director, Investment Fund Finance
ATB Financial
Calgary, AB
- Full-time
Oversee all tax compliance for ATB Funds, including year-end and ad-hoc distribution process, liaise with fund administrator, external tax advisors, accounting and operations teams.
Added 19 mins ago
TC
Supervisor, Payroll
The Corporation of the City of Sarnia
Sarnia, ON
- $85,940.4 to $108,781.4 CAD / year
- Full-time
…coordination, oversight, and administration of all payroll operations. The position provides leadership to the Payroll Team, ensuring payroll services are delivered accurately, efficiently,…
Added 19 mins ago
CO
Part-Time Customer Service Associate
City of Brampton
Brampton, ON
- Part-time
- Temporary
Reporting to the Supervisor, Operations Call Centre, act as first point of customer contact for the City’s multi-channel, multi-location 24x7 Contact Centre and 311 Service, Cashiers and…
Added 19 mins ago
Guest Service Agent
Northland Properties
Hamilton, ON
Must have time-management skills
Added 34 mins ago
Software Engineer III
Electronic Arts
Vancouver, BC
…Intelligence, Fan Intelligence, Engineering, Science, Product, and Operations - to transform player, game, and market data into actionable intelligence. The team builds scalable technology…
Added 49 mins ago
AD
Global Logistics and Compliance Manager
Active Dynamics Group
Toronto, ON · Scarborough, ON
- Full-time
Lead inbound and outbound transportation across ocean, air, truckload, LTL, cross-border, parcel and expedited freight · Mexico / IMMEX & Cross-Border Compliance
Added 49 mins ago
RC
Service Writer-Prairie AG Vegreville
Reesink Canada
Vegreville, AB
- Full-time
Added 49 mins ago
RC
Service Writer- Prairie AG Vegreville
Reesink Canada
Vegreville, AB
- Full-time
Added 49 mins ago
S
Manager, Family Philanthropy
Sobeys
Stellarton, NS
- Full-time
Added 49 mins ago
ZR
Community Manager
Zen Residential Ltd.
Calgary, AB
- Full-time
As a Community Manager at Zen Residential, you will play a vital role in overseeing the day-to-day operations of our properties, ensuring tenant satisfaction, and maintaining the financial…
Added 49 mins ago
AI
Accounting Analyst
American Iron & Metal (AIM)
Montreal, QC
- Full-time
…analysis, and process improvement, supporting accurate accounting operations and informed business…
Added 49 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Serve as the senior finance partner to service leadership, operations, commercial teams, and Customer Success leaders, providing insight and challenge on strategic priorities, business…
Added 49 mins ago
A
Senior Business Analytics Manager
Autodesk
Toronto, ON
- Full-time
Experience in FP&A, sales finance, or GTM operations at a software or subscription company
Added 49 mins ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Corporate Lending Operations Within TD Securities Global Operations Supports Lending And Administrative Activities For TD Securities Corporate Clients. Our Teams Partner Across The Business…
Added 49 mins ago
QE
Strategic Sourcing Specialist
Quadro Engineering
Waterloo, ON
- Full-time
Partner with Supplier Quality, Engineering, Operations, and other cross-functional teams to support supplier development, production approvals, and ongoing supplier performance management.
Added 49 mins ago
O(
Corporate Project Manager
OTIP (Ontario Teachers Insurance Plan)
Waterloo, ON
- Full-time
…health, dental, disability, benefits administration, claims operations, or insurance carrier…
Added 49 mins ago
A
Senior Business Analytics Manager
Autodesk
Toronto, ON
- Full-time
Experience in FP&A, sales finance, or GTM operations at a software or subscription company
Added 49 mins ago
GG
US Tax Manager
Grewal Guyatt LLP
Richmond Hill, ON
- $129,600 to $165,400 CAD / year
- Full-time
Work Schedule Requirement: Hybrid – four (4) days in office, one (1) day remote
Added 49 mins ago
BI
Senior Actuarial Associate, Pension Risk Transfer (PRT)
BMO Insurance
Toronto, ON
- Full-time
Partner with teams across actuarial, investments, finance, operations, legal and risk management to support transaction execution.
Added 49 mins ago
BC
会计师
BYD Canada
Toronto, ON
- Full-time
We are seeking a handson General Ledger Accountant to own daily accounting operations and financial reporting in SAP, act as the finance key user for SAP configuration changes supporting…
Added 49 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Our Payroll Manager based in Bolton Ontario would be responsible for the Americas (US/Canada/Latam) payroll operations, ensuring accurate, timely, and compliant processing across the U.S.,…

Northland Properties

Guest Service Agent

Hamilton, ON, Canada

Full-time

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYMENT TYPE: Full Time

VACANCY STATUS: We are actively hiring for this position.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Sandman Hotel Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email AODA_Hotels@northland.ca. Sandman Hotel Group takes seriously its obligations under the Human Rights Code. All interviewed Candidates will be notified within 45 days of application whether a hiring decision has been made.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Guest Service Agent acts as the face of the hotel, managing guest check-ins, check-outs, and providing assistance with inquiries and transportation. They are responsible for maintaining a welcoming environment, processing payments, and ensuring the front desk area is organized and stocked.

Requirements

The ideal candidate should have at least one year of experience in a hotel front desk role and proficiency in Opera or Opera Cloud software. Strong communication, conflict resolution, and customer service skills are essential for this position.

Skills

Customer service
People management
Accounting practices
Conflict resolution
Negotiation
Objection handling
Verbal communication
Written communication
Opera cloud
Time management
Problem solving
Cash handling
Reservation management
Front desk operations

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse Mountain and Revelstoke Mountain Resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Guest Service Agent
Hospitality
Sandman Hotel Group
Front Desk
Opera
Opera Cloud
Customer Relations
Conflict Resolution
Accounting
Reservations
Check-in
Check-out
Cash Management
Time Management
Hotel Management
Apprenticeship
Professionalism
Communication
Security
Housekeeping coordination

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Work requirements

Jobs in Canada