Jobs in Canada

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Added 1 min ago
LH
Tenant Support Worker
Lookout Housing and Health
Vancouver, BC
- Internship
Night premium will be given to staff that work 50% or more of their shift between 00:00-08:00 Hours
Added 1 min ago
TU
Financial Processing Levels 1-4 (Term Placements)
The University of British Columbia
Vancouver, BC
- Temporary
Reports to UBC Hiring Solutions Manager or designate. Employees are expected to work closely with their onsite client-departmental supervisor.
Added 1 min ago
LH
Medical Care Aid
Lookout Housing and Health
Vancouver, BC
- Internship
Under the direction of the Program Manager or designate, the Medical Care Aide will provide support to guests with complex needs who may be experiencing deteriorating physical health, in…
Added 1 min ago
LH
Medical Care Aid
Lookout Housing and Health
Vancouver, BC
- Internship
Under the direction of the Program Manager or designate, the Medical Care Aide will provide support to guests with complex needs who may be experiencing deteriorating physical health, in…
Added 1 min ago
LH
Licenced Practical Nurse
Lookout Housing and Health
Vancouver, BC
- Internship
Must have current OFA 1 First Aid Certificate and negative TB Test
Added 1 min ago
LH
Residential Building Attendant
Lookout Housing and Health
Abbotsford, BC
- Part-time
Must have current Occupational First Aid Level 1 Certificate
Added 1 min ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 1 min ago
ET
Sales Supervisor
Execulink Telecom
Woodstock, ON
- Full-time
In cooperation with the Sales Manager, you will set performance goals and objectives. You will maintain a high level of engagement with the sales team, consistently monitoring progress,…
Added 1 min ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 1 min ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 1 min ago
LH
Tenant Support Worker
Lookout Housing and Health
Vancouver, BC
- Full-time
Night premium will be given to staff that work 50% or more of their shift between 00:00-08:00 Hours
Added 1 min ago
LH
Tenant Support Worker
Lookout Housing and Health
New Westminster, BC
- Full-time
Night premium will be given to staff that work 50% or more of their shift between 00:00-08:00 Hours
Added 1 min ago
OH
Tissue Coordinator
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Assume la responsabilité du travail du groupe pendant un quart de travail donné;
Added 18 mins ago
C
Bakery Manager (Temporary)
Co-op
Medicine Hat, AB
- Full-time
…guests. We are currently accepting applications for a Bakery Manager to lead the planning, operations, and performance of our Bakery…
Added 32 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 32 mins ago
BM
Child Care Attendant - Year-Round - Occasional
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Recording any incidents of a health and safety nature in log in the centre; reports such incidents to the Manager;
Added 32 mins ago
SP
Behaviour Analyst, Supervisor
Surrey Place
Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Manager, Complex Community Teams, the Urgent Response Services (URS) at Surrey Place is seeking a Behaviour Analyst-Supervisor to provide clinical accountability and…
Added 32 mins ago
FN
Parts Manager
Fix Network World
Ottawa, ON
- Internship
The role as a Parts Manager is to manage all parts, materials, and other inventories operations, effectively and profitably. The Parts Manager is responsible for inventory control,…
Added 32 mins ago
FN
Customer Service Representative
Fix Network World
Ottawa, ON · Nepean, ON
- Full-time
…Representative will be working with the shops, insurance and car rental staff to make sure that customers’ needs are met. The CSR is responsible for serving customers in person, via the…
Added 32 mins ago
CR
Cook (Casual Part Time)
COGIR Real Estate
Winnipeg, MB
- Part-time
Must possess a Food Handler's Certificate · Must have experience in large quantity food preparation, preferably in a healthcare or retirement setting
Added 32 mins ago
FC
Linehaul Manager
FedEx Canada
Winnipeg, MB
- Full-time
Détails Supplémentaires: Note: This position is based in the Winnipeg, MB area and successful candidate must reside/be willing to move there
Added 32 mins ago
CG
Structural Designer
Central Graphics & Container Group Ltd.
Mississauga, ON
- Full-time
Receives Project from the Client Operations Manager, reviews them for completeness and understanding and deals with the Project Manager if there are areas requiring clarification; can deal…
Added 32 mins ago
L
Staff Technical Program Manager, Central
Lyft
Toronto, ON
- Full-time
Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role
Added 32 mins ago
FN
Customer Service Representative
Fix Network World
Ottawa, ON · Kanata, ON
- Full-time
…Representative will be working with the shops, insurance and car rental staff to make sure that customers’ needs are met. The CSR is responsible for serving customers in person, via the…
Added 32 mins ago
G
WPG - General Manager (WMS)
Gardewine
Winnipeg, MB
- Full-time
We are currently seeking a General Manager - Winnipeg Moving & Storage to join our team in Winnipeg, MB.

Northland Properties

Guest Service Agent

Hamilton, ON, Canada

Full-time

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYMENT TYPE: Full Time

VACANCY STATUS: We are actively hiring for this position.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Sandman Hotel Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email AODA_Hotels@northland.ca. Sandman Hotel Group takes seriously its obligations under the Human Rights Code. All interviewed Candidates will be notified within 45 days of application whether a hiring decision has been made.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Guest Service Agent acts as the face of the hotel, managing guest check-ins, check-outs, and providing assistance with inquiries and transportation. They are responsible for maintaining a welcoming environment, processing payments, and ensuring the front desk area is organized and stocked.

Requirements

The ideal candidate should have at least one year of experience in a hotel front desk role and proficiency in Opera or Opera Cloud software. Strong communication, conflict resolution, and customer service skills are essential for this position.

Skills

Customer service
People management
Accounting practices
Conflict resolution
Negotiation
Objection handling
Verbal communication
Written communication
Opera cloud
Time management
Problem solving
Cash handling
Reservation management
Front desk operations

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse Mountain and Revelstoke Mountain Resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Guest Service Agent
Hospitality
Sandman Hotel Group
Front Desk
Opera
Opera Cloud
Customer Relations
Conflict Resolution
Accounting
Reservations
Check-in
Check-out
Cash Management
Time Management
Hotel Management
Apprenticeship
Professionalism
Communication
Security
Housekeeping coordination

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Work requirements

Jobs in Canada