Jobs in Canada

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Added 2 mins ago
BT
Class 1/AZ Shunt Driver
Bison Transport
Mississauga, ON
- Full-time
Works closely with Shunt Coordinator, Property Services, Fleet Maintenance Manager, Highway and City dispatch, maintenance and the warehouse on daily shunting activities
Added 2 mins ago
RB
Portfolio Manager, External Managers – Alternatives
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an experienced Portfolio Manager to support the management of relationships with external fund managers and alternative investment partners. This role involves portfolio…
Added 17 mins ago
FA
Maintenance Control Supervisor
Flair Airlines
Toronto, ON
- Full-time
…availability, and operational reliability. Reporting to the Manager, Maintenance Control, the Maintenance Control Supervisor is a licensed AME-M2 responsible for the day-to-day leadership…
Added 17 mins ago
CU
Graduate Awards, Finance and Planning Officer
Carleton University
Ottawa, ON
- Other
The incumbent must possess the following qualifications: · In addition, the incumbent must have a dedication to the highest level of client service and high expectation for quality
Added 17 mins ago
B
Director, Internal Audit
Brookfield
Toronto, ON
- Full-time
Brookfield Asset Management is a leading global alternative asset manager with over US$1 trillion of assets under management across real estate, infrastructure, renewable power and…
Added 17 mins ago
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Team Lead (Full time) - St Vital
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Winnipeg, MB
- Full-time
Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
Added 17 mins ago
CM
Senior Manager – US Tax
Crowe MacKay LLP
Langley (District), BC · Langley, BC
- $110,000 to $130,000 CAD / year
- Full-time
…opportunity to steer your own career, and to feel supported by your workplace community, join our team as a Manager. The successful candidate will report to the Partners and will be a…
Added 17 mins ago
G
Manager, Cybersecurity & Infrastructure Resilience - Corporate Services
Graham
Calgary, AB
- Full-time
Reporting to the Director, Cybersecurity & Technology Resilience, the Manager, Cybersecurity & Infrastructure Resilience leads Graham's operational IT resilience capabilities across…
Added 17 mins ago
LH
Physiotherapist
Lifemark Health Group
Rockland, ON
- $40 to $54 CAD / hour
- Full-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 17 mins ago
G
Junior Buyer - Infrastructure
Graham
Calgary, AB
- Full-time
Graham is actively recruiting for a Junior Buyer to support the Infrastructure Division. Reporting to the Category Manager, the Buyer is responsible for delivering operational procurement…
Added 17 mins ago
HC
Accounting Analyst/Associate - North York, Toronto, ON. Hybrid
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Reporting directly to the Senior Manager, Finance & Administration, the Accounting Analyst will assist with various accounting analysis, operational improvement, ledger maintenance, and…
Added 17 mins ago
LS
Production Manager - Permanent - 19639
LRO Staffing
Ottawa, ON
- Full-time
…products and assemblies, is seeking an experienced Production Manager to oversee its manufacturing operations. The company serves customers in the telecommunications, high tech,…
Added 17 mins ago
Guest Service Agent
Northland Properties
Hamilton, ON
Must have time-management skills
Added 17 mins ago
Corporate Project Management Office - Senior Project Manager
Alberta Pensions Services Corporation
Edmonton, AB
We are looking for a Senior Project Manager who can turn high-profile ideas into coordinated action and lasting results.
Added 17 mins ago
Information Management Analyst
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St. John's, NL
Experience and proficiency in using HP Records Manager and WordPress (asset)
Added 19 mins ago
Program and Policy Development Specialist
Department of Energy and Mines
St. John's, NL
…focus of this position is providing regulatory advice to the Manager, Director and Executive which includes working with highly confidential and sensitive information and preparing briefing…
Added 32 mins ago
CN
Waste Lifecycle Specialist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
Must have a good working knowledge of the Company, departmental organization, directives, programs, standards and administrative procedures
Added 32 mins ago
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Community Marketing Co-op
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Vancouver, BC
- Internship
Reporting to the Lead Community Manager, the Community Co-op will work closely with the Community and cross functional Marketing teams to learn to implement influential community and social…
Added 32 mins ago
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Beauty Advisor - Jo Malone London
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Toronto, ON
- Full-time
Maintain solid relationships with buyer, vendor, and selling manager
Added 46 mins ago
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Building Assistant Superintendent
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Toronto, ON
- Full-time
The Assistant Superintendent is responsible for the daily maintenance, cleanliness, and smooth operation of the building while supporting the Property Manager and Superintendent.
Added 47 mins ago
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General Duty Nurse (N2) - Women's Health Labour & Delivery - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 47 mins ago
GO
Maintenance Assistant
Government of Manitoba
Headingley, MB
- Full-time
Must possess and maintain a satisfactory Criminal Record Check · Must possess a valid Class 5 Drivers Licence and be able to work in other locations within the Division as needed
Added 47 mins ago
SH
SAP Business Analyst
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the manager, the business analyst will be the initial point of contact for our clients for all issues related to their support needs ranging from issue response (tier 2 and…
Added 47 mins ago
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Employee and Labour Relations Investigator
Government of Manitoba
Winnipeg, MB
- Full-time
Must possess and maintain a valid Class 5 Manitoba driver’s licence with access to a vehicle
Added 47 mins ago
MT
Terminal Manager
Midland Transport
Montreal, QC
- Full-time
Midland Transport is seeking an experienced and results-driven Terminal Manager to lead its large pickup and delivery (P&D) transport terminal in Dorval, Quebec. Reporting to the Director,…

Northland Properties

Guest Service Agent

Hamilton, ON, Canada

Full-time

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYMENT TYPE: Full Time

VACANCY STATUS: We are actively hiring for this position.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Sandman Hotel Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email AODA_Hotels@northland.ca. Sandman Hotel Group takes seriously its obligations under the Human Rights Code. All interviewed Candidates will be notified within 45 days of application whether a hiring decision has been made.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Guest Service Agent acts as the face of the hotel, managing guest check-ins, check-outs, and providing assistance with inquiries and transportation. They are responsible for maintaining a welcoming environment, processing payments, and ensuring the front desk area is organized and stocked.

Requirements

The ideal candidate should have at least one year of experience in a hotel front desk role and proficiency in Opera or Opera Cloud software. Strong communication, conflict resolution, and customer service skills are essential for this position.

Skills

Customer service
People management
Accounting practices
Conflict resolution
Negotiation
Objection handling
Verbal communication
Written communication
Opera cloud
Time management
Problem solving
Cash handling
Reservation management
Front desk operations

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse Mountain and Revelstoke Mountain Resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Guest Service Agent
Hospitality
Sandman Hotel Group
Front Desk
Opera
Opera Cloud
Customer Relations
Conflict Resolution
Accounting
Reservations
Check-in
Check-out
Cash Management
Time Management
Hotel Management
Apprenticeship
Professionalism
Communication
Security
Housekeeping coordination

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Work requirements

Jobs in Canada