Jobs in Canada

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Added 27 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 27 mins ago
TS
Resident Support Team Lead
The Salvation Army in Canada
Calgary, AB
- Part-time
Supervise meal times and keep track of meal payment. Connect with kitchen staff for resident’s concern for food (allergies, special meals etc.).
Added 27 mins ago
G
Every Child Outdoors (ECO) Program Facilitator
GoodWork.ca
Whitewater, MB
- Full-time
Supervise and manage groups of up to 22 campers while working collaboratively with other camp staff.
Added 27 mins ago
YD
Head Start Teacher (Term-Role), AHS. – Application deadline: November 13, 2026
Yellowknives Dene First Nation
Yellowknife, NT
- Full-time
In collaboration with the Program Manager, the Head Start Teacher will ensure that staff responsibilities and duties are performed;
Added 27 mins ago
TS
Facilities Maintenance Technician
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
Internal: Facilities Manager, Facilities Coordinator, Department Managers, Maintenance team, staff and other fac
Added 27 mins ago
YD
Program Manager, Aboriginal Head Start. – Application deadline: November 13, 2026
Yellowknives Dene First Nation
Yellowknife, NT
- Full-time
…direct supervision of the Chief Executive Officer, the Program Manager is a member of the Aboriginal Head Start (AHS) professional team. The Manager is responsible for overseeing the…
Added 27 mins ago
WS
Crating Staff-ChamClad
Wausau Supply Company
AB · Edmonton, AB
- Full-time
Reports to: Distribution Manager/ Assistant Distribution Manager/ Supervisor
Added 27 mins ago
CG
Hospitality Manager
Compass Group Canada
AB · Edmonton, AB
- $62,500 CAD / year
- Full-time
Now, If You Were To Come On Board As One Of Our Hospitality / Unit Manager We’d Ask You To Do The Following For Us
Added 27 mins ago
BW
Community Resource Connector, Families in Recovery (FIR) - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Acts as a liaison between various agencies by methods such as updating designated team staff on services currently available and liaises with community agencies to provide information on…
Added 43 mins ago
S
Interim Manager
sephora.com
Edmonton, AB
- Full-time
As an Interim Manager, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the…
Added 57 mins ago
M
Senior Manager, Audit Services
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Lead and coach audit staff assisting on projects and review test procedures and results to ensure that test objectives and documentation standards are met.
Added 57 mins ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Centralized Education Fund - opportunities for continuing education and staff development
Added 57 mins ago
GC
Maintenance GF - Reliability, Planning & Shutdowns
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
This is a full-time, permanent, staff position.
Added 57 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 57 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 57 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 57 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Centralized Education Fund - Opportunities for continuing education and staff development
Added 57 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 57 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 1 hour ago
I
Manager
IPC/Subway
Nanaimo, BC
- $18.25 to $20 CAD / hour
- Full-time
- Part-time
Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally
Added 1 hour ago
I
Manager
IPC/Subway
Nanaimo, BC
- $18.25 to $20 CAD / hour
- Full-time
- Part-time
Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally
Added 1 hour ago
I
Manager
IPC/Subway
Nanaimo, BC
- $18.25 to $20 CAD / hour
- Full-time
- Part-time
Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally
Added 1 hour ago
BM
Manager, Quality Assurance and Excellence
Baylis Medical Technologies
ON · Mississauga, ON
- Full-time
The Manager, Quality Assurance and Excellence is responsible for the administration and direct supervision of the Quality Assurance and Excellence Team. They are responsible for the…
Added 1 hour ago
G
Business Development & Proposal Manager
GFT
Toronto, ON
- Full-time
Must have the requisite experience in Toronto AEC markets
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…

Northland Properties

Guest Service Agent

Edmonton, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 20, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud
FT and PT available

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

ABSOLUTELY NO PHONE CALLS PLEASE

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Grouptakes seriously its obligations under the Human Rights Code.

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/(opens in a new tab).

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Guest Service Agent is responsible for managing front desk operations, including guest check-ins, check-outs, and handling inquiries. They also perform administrative tasks such as processing payments, managing reservations, and maintaining a professional and secure environment for guests.

Requirements

Candidates should have at least one year of experience in a hotel front desk role and possess strong customer service and conflict resolution skills. Proficiency in Opera or Opera Cloud software is required, along with the ability to work effectively in a fast-paced hospitality environment.

Skills

Customer service
Front desk operations
Conflict resolution
Negotiation
Objection handling
Accounting practices
Time management
Communication
Opera cloud
Reservation management
Cash handling
Security reporting
Problem solving
Interpersonal skills
Professionalism

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse Mountain discounts
Revelstoke Mountain Resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Desk
Guest Services
Opera
Opera Cloud
Customer Relations
Hotel Management
Reservations
Conflict Resolution
Cash Management
Accounting
Security
Check-in
Check-out
Concierge
Front-line
Administration
Communication
Time Management
Professionalism

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Work requirements

Jobs in Canada