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Added 49 mins ago
Occupational Therapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…achievable personal health and self-care goals and provide direct OT interventions. In collaboration with the client/family you will ensure services are provided and modified on an ongoing…
Added 49 mins ago
Occupational Therapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…achievable personal health and self-care goals and provide direct OT interventions. In collaboration with the client/family you will ensure services are provided and modified on an ongoing…
Added 49 mins ago
Therapy Assistant
Alberta Health Services
Calgary, AB
Full-time
Registered with the Therapy Assistant Association of Alberta. Basic Cardiac Life Support – Health Care Provider (BCLS-HCP) from Heart and Stroke Foundation, current within the last 12…
Added 1 hour ago
24-HR Services Peer Support Worker
Fred Victor Centre
Toronto, ON
Up to $20.56 CAD / hour
Full-time · Contract
Job Title: 24-Hour Services Peer Support Worker – Harm Reduction
Added 4 hours ago
Cage Cashier - Casino Vancouver
Lahal Management LP
Coquitlam, BC
$18.98 CAD / hour
Full-time
Under the direct supervision of the Manager, Cage or the Supervisor, Slot & Cage, this position is responsible for customer service, cash administration, and cash counts while contributing…
Added 7 hours ago
Christmas Kettle Coordinator
The Salvation Army in Canada
Bridgewater, NS
Full-time
The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to others. The Christmas Kettle…
Added 7 hours ago
Retail Site Assurance Advisor
Shell
Calgary, AB
Full-time
Guide and support Territory Managers on general loss prevention and the resolution of loss-related issues.
Added 8 hours ago
Addiction Support Practitioner - Shunda
Enviros WSA
Calgary, AB
Internship
As a Shunda Creek Addiction Support Worker your primary responsibility is to deliver an adventure therapy addiction recovery program in accordance with agency directives, policies,…
Added 8 hours ago
Health Care Worker, Dogwood East, Forensic Psychiatric Hospital – Coquitlam, BC
Provincial Health Services Authority
Coquitlam, BC
Full-time
Health Care Worker, Maximum and Multi-Level Security Units
Added 8 hours ago
Registered Care Aide (RCA)
Tsleil-Waututh Nation
BC
$27.06 to $35.02 CAD / hour
Part-time
Registered Care Aide position is Permanent Part-Time (21 hours per week).
Added 9 hours ago
Relief/Part-time Youth Worker Congregate Care (2026-372-YPS)
WoodGreen Community Services
Toronto, ON
Part-time · Temporary
Competition # 2026-372-YPS Relief/Part-time Youth Worker Congregate Care (2026-372-YPS)
Added 9 hours ago
Assistant Communications Director - Communications Supervisor / Full-time, Day Shift
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 9 hours ago
General Educator
Centre for Diverse Learners
Hamilton, ON
Full-time
Fixed-Term Part-Time position- 4-Month Contract (with the possibility of extension)
Added 10 hours ago
Health Care Aide
Extendicare
St. Paul, AB
Part-time
The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices,…
Added 11 hours ago
Christmas Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Bridgewater, NS
Full-time
The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to others. The Christmas Kettle…
Added 11 hours ago
Relief/Part-time Youth Worker Congregate Care (2026-372-YPS)
WoodGreen Community Services
Toronto, ON
Part-time · Temporary
Competition # 2026-372-YPSRelief/Part-time Youth Worker Congregate Care (2026-372-YPS)Employment Type:Part-Time/Relief, CUPE Bargaining Unit (2 vacancies) Work Hours:Fluctuating HoursWork…
Added 12 hours ago
Christmas Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
North Bay, ON
Full-time
The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other. The Christmas Kettle…
Added 13 hours ago
Christmas Kettle Coordinator
The Salvation Army in Canada
North Bay, ON
Full-time
The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other. The Christmas Kettle…
Added 13 hours ago
Personal Support Worker (PSW) - Part Time - Limestone Rdige
Extendicare
Kingston, ON · Axm - Limestone Ridge
Part-time
Available opportunities include: Part-Time; Day/Evening/Night shifts.
Added 13 hours ago
Personal Support Worker (PSW) - Part-Time (PT) - Timmins
Extendicare
Timmins, ON · LTC - New Timmins (St Jean Ave.)
Part-time
The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices,…
Added 13 hours ago
Direct Support Professional- Part-Time Flex position- Various Programs
Karis Disability Services
Ottawa, ON
Part-time
Permanent, Part-Time Flex position (16-34) hours a week. Shifts very between days, evenings and alternating weekends. Maybe scheduled for the occasional overnight if needed. This includes…
Added 15 hours ago
Water Monitoring and Surveys Field Operations Supervisor - Hydrologist Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
This position has a flexible work arrangement and may be eligible to telework on a part-time basis which is subject to change. If approved, the employee would be required to complete an…
Added 16 hours ago
Service Planner - Field
Finning
Fort McMurray, AB
Full-time
…work closely with customers, technicians, supervisors, and support teams to ensure repairs are accurately scoped, properly scheduled, and completed on time and within…
Added 16 hours ago
Casual Direct Support Professional
Karis Disability Services
Peterborough, ON
Part-time
Direct Support Professional (DSP) employees work with people who experience developmental disabilities as they live in their homes and communities. This position assists people in their…
Added 17 hours ago
Direct Support Professional - Permanent Part Time
Karis Disability Services
ON · Nipissing, ON
Part-time
Direct Support Professional (DSP) employees work with people who experience developmental disabilities as they live in their homes and communities. This position assists people in their…

Northland Properties

Guest Service Manager

Saskatoon, SK, Canada

Posting language: English
Posted: Sep 23, 2026

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Applications open in a new tab.

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We are seeking a dynamic Guest Service Manager to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work ethics and are extremely results driven.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

JOB REQUIREMENTS:

The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and to ensure adherence to the Sandman Hotel Group standards, policies and procedures in conjunction with the Front Office Manager.
Must ensure that all personnel are kept well informed of department objectives and policies. The ability to prepare all necessary forecasts; to work closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue.
The ability to develop relationships with clients, return guests, group contacts etc. to provide maximum personalized guest service.
The ability to support Sandman Hotel Group philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of the philosophy in within the Rooms Division.
The ability to respond properly and take a supervisory role in any hotel emergency or safety situation.
Manage all administrational duties as specified by the Company

DUTIES:

Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Runs various reports on the computer for management.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.

APPLICABLE SKILLS:

Have previous hotel experience, specifically in the Rooms Division Department. Demonstrate supervisor skills; good judgment and common sense.
Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
Superior written and oral communication skills.
Excellent organizational and time management skills, with the ability to set priorities for self and others.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

ABSOLUTELY NO PHONE CALLS PLEASE

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/(opens in a new tab).

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code.

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More about this job

Responsibilities

The Guest Service Manager directs front office activities, manages reservations, and ensures adherence to company standards to maximize occupancy and revenue. They also provide personalized guest service, supervise staff, and handle administrative duties including reporting and cash verification.

Requirements

Candidates must have previous hotel experience in the Rooms Division and demonstrate strong supervisory, organizational, and communication skills. Proficiency in Microsoft Office and the ability to work in a fast-paced, team-oriented environment are required.

Skills

Front office management
Customer service
Team leadership
Revenue management
Forecasting
Conflict resolution
Microsoft Office Suite
Communication skills
Organizational skills
Time management
Cash handling
Emergency response
Administrative duties
Staff supervision

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse Mountain discounts
Revelstoke Mountain Resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
Employee referral bonus program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Office
Guest Service
Reservations
Revenue Management
Hotel Management
Rooms Division
Microsoft Office
Customer Relations
Staff Supervision
Reporting
Cash Handling
Emergency Procedures
Team Leadership
Administration

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