Jobs in Canada

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Added 7 mins ago
KD
Temporary Part-Time Direct Support Professional - Hamilton
Karis Disability Services
Hamilton, ON
- Part-time
Direct Support Professional (DSP) employees work with people who experience developmental disabilities as they live in their homes and communities. This position assists people in their…
Added 7 mins ago
HR
Social Worker, MSW - Outpatient Mental Health
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
we are looking for a Social Worker to work within our Outpatient, Mental Health and Addictions Program. This is a program within our Mental Health and Addictions Adult Clinic. This Clinic…
Added 7 mins ago
HR
Social Worker, MSW - OP Mental Health and Addictions (Chemical Dependency Program)
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
We currently have an exciting opportunity for a Registered Social Worker, MSW to join our Chemical Dependency Program. This program provides service to patients with complex concurrent…
Added 8 mins ago
Senior Experience Designer II
Electronic Arts
Vancouver, BC
…around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.…
Added 8 mins ago
Senior Experience Designer
Electronic Arts
Vancouver, BC
…around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.…
Added 21 mins ago
SS
Personal Support Worker | Permanent Part-Time Evening 3rd Floor
Sienna Senior Living
Toronto, ON
- Part-time
You will be a welcomed member of the Long Term Care team at Cheltenham Community, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a…
Added 22 mins ago
S
[26-119] Community Support Worker - Casual On-Call
SOURCES
Delta, BC
- Full-time
We are looking for a casual- on call Community Living Worker to join our Sources Community Living Services team! This individual must be passionate, engaging, and empathetic about working…
Added 22 mins ago
Room Attendant/Guest Service Agent
Northland Properties
Mcbride, BC
Must have time-management skills
Added 22 mins ago
Sales Coordinator
Northland Properties
Langley (District), BC · Langley, BC
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 22 mins ago
Guest Service Manager
Northland Properties
Oakville, ON
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 22 mins ago
Housekeeping Room Attendant
Northland Properties
Edmonton, AB
Must have time-management skills
Added 22 mins ago
Learning & Development Field Trainer - Restaurant Group
Northland Properties
Toronto, ON · Vancouver, BC
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 22 mins ago
Sechelt Shelter- Support Worker (Thurs-Sat Eves)
RainCity Housing and Support Society
Sechelt, BC
The Support Worker provides emergency shelter and support to homeless members of the community. Many may have mental health issues and/or substance use issues and may or may not be…
Added 22 mins ago
TS
Christmas Helper
The Salvation Army Canada and Bermuda Territory
Tillsonburg, ON
- Full-time
The Christmas Support Worker provides support to the Community and Family Services during the Christmas season on a temporary basis.
Added 37 mins ago
LH
Occupational Therapist - Vocational Services
Lifemark Health Group
AB · Edmonton, AB
- Full-time
…illness, or disability by analyzing the intersection of the worker's functional abilities and the job's demands. In this role, you…
Added 37 mins ago
TB
Transitional Housing Support Worker
Thunder Bay Indigenous Friendship Centre
Thunder Bay, ON
- Full-time
Must have a valid driver’s license and reliable transportation; will require a valid Drivers Abstract upon hiring
Added 37 mins ago
A
Personal Support Worker -AgeCare West Williams
AgeCare
Kitchener, ON · AgeCare West Williams (Previously Westmount)
- Part-time
The Personal Support Worker (PSW) is responsible for providing care to residents according to their care plans and assisting in the identification of resident needs. The PSW assists in…
Added 37 mins ago
FT
Events & Engagement Officer
Fanshawe Toronto@ILAC
London, ON
- Full-time
The incumbent must have experience working with a variety of vendors to be able to negotiate services and fees as
Added 37 mins ago
SH
Clinical Career Navigation Specialist
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Toronto, ON · Consilium Place
- Full-time
…clinical leaders, educators, Human Resources, and academic and community partners to anticipate talent needs, connect candidates and employees with career opportunities, and support…
Added 37 mins ago
PSW/LCW
Bayshore
Vaughan, ON
Personal Support Worker diploma or equivalent (evidence required)
Added 37 mins ago
YH
First Nations Health & Social Liaison Worker - Casual On Call
Yukon Hospital
Whitehorse, YT
- Part-time
…incumbent participates in patient care, planning, counselling and support to patients and their families. In addition, plans and develops culturally relevant health counselling and support…
Added 52 mins ago
PH
Personal Support Worker
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Kincardine, ON
- Full-time
Provide companionship and support the well-being of patients
Added 52 mins ago
PH
PSW Oakville
ParaMed Home Health Care
Oakville, ON
- Part-time
The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices,…
Added 52 mins ago
RV
Registered Practical Nurse
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
…ensures that all patient concerns are addressed and provides support and resources when needed. The multidisciplinary team consists of physicians, RN's, RPN's, pharmacist, social worker,…
Added 52 mins ago
RV
Registered Practical Nurse
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
…ensures that all patient concerns are addressed and provides support and resources when needed. The multidisciplinary team consists of physicians, RN's, RPN's, pharmacist, social worker,…

Northland Properties

Guest Service Manager

Oakville, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We are seeking a dynamic Guest Service Manager to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work ethics and are extremely results driven.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

JOB REQUIREMENTS:

The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and to ensure adherence to the Sandman Hotel Group standards, policies and procedures in conjunction with the Front Office Manager.
Must ensure that all personnel are kept well informed of department objectives and policies. The ability to prepare all necessary forecasts; to work closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue.
The ability to develop relationships with clients, return guests, group contacts etc. to provide maximum personalized guest service.
The ability to support Sandman Hotel Group philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of the philosophy in within the Rooms Division.
The ability to respond properly and take a supervisory role in any hotel emergency or safety situation.
Manage all administrational duties as specified by the Company
Support the overall day-to-day operation of the front desk department including flexibility to work evenings, weekends, night audit, and to provide on-call support as required.

DUTIES:

Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Runs various reports on the computer for management.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.

APPLICABLE SKILLS:

Have previous hotel experience, specifically in the Rooms Division Department. Demonstrate supervisor skills; good judgment and common sense.
Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
Superior written and oral communication skills.
Excellent organizational and time management skills, with the ability to set priorities for self and others.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

ABSOLUTELY NO PHONE CALLS PLEASE

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Sandman Hotel Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email AODA_Hotels@northland.ca. Sandman Hotel Group takes seriously its obligations under the Human Rights Code. All interviewed Candidates will be notified within 45 days of application whether a hiring decision has been made.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Guest Service Manager is responsible for directing front office activities, managing reservations, and ensuring adherence to company standards to maximize occupancy and revenue. They also oversee daily operations, provide personalized guest service, and support employee development within the Rooms Division.

Requirements

Candidates must have previous hotel experience in the Rooms Division and demonstrate strong supervisory and computer skills. Excellent communication, organizational abilities, and the flexibility to work various shifts including evenings and weekends are required.

Skills

Hotel management
Front office operations
Customer service
Team leadership
Revenue management
Conflict resolution
Microsoft Office Suite
Communication skills
Organizational skills
Time management
Cash handling
Reporting
Emergency response
Staff supervision
Guest relations

Benefits

Hotel discounts
Restaurant dining discounts
Mountain resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
Employee referral bonus program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Office
Rooms Division
Guest Service
Reservations
Revenue Management
Hotel Operations
Microsoft Office
Customer Experience
Staff Supervision
Night Audit
Administration
Safety Management
Team Leadership
Occupancy Management

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Work requirements

Jobs in Canada