Jobs in Canada

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Added 25 mins ago
KC
SAC Resource Worker
Kinark Child and Family Services
Barrie, ON
- Part-time
As a member of Kinark’s Supervised Access Program, the Resource Worker manages client related processes and services under the supervision of the Client Services Supervisor. The Resource…
Added 1 hour ago
S
Mental Health and Addictions Support Worker
Sanya’k̓ula
Coquitlam, BC
- Full-time
BC Mental Health & Substance Use Services (BCMHSUS) is part of the Provincial Health Services Authority (PHSA). Every PHSA employee enables the best possible patient care for our patients…
Added 1 hour ago
HS
Support Services Worker - Temporary Full Time
Hopewell Support Services
Guelph, ON
- Full-time
Hopewell is looking for a Temporary Full Time Support Services Worker to join our Residential and Respite Services Team, supporting individuals with developmental and physical disabilities…
Added 2 hours ago
Medical Secretary
Health Sciences North
ON · Sudbury, ON
Provide administrative support and specialized secretarial services to the department.
Added 2 hours ago
Medical Secretary
Health Sciences North
ON · Sudbury, ON
Provide administrative support and specialized secretarial services to the department.
Added 2 hours ago
LA
French Bilingual Legal Aid Worker (17 months)
Legal Aid Ontario
Toronto, ON
- Contract
The Legal Aid Worker (LAW) will be responsible for the initial assessment and intake of criminal and family law clients to assist in determining the appropriate service for clients,…
Added 3 hours ago
MD
Investigation Supervisor/ Compliance Supervisor or Fraud Prevention Investigation Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shifts: Day Shift
Added 6 hours ago
PH
Mental Health and Addictions Support Worker
Provincial Health Services Authority
Coquitlam, BC
- Full-time
BC Mental Health & Substance Use Services (BCMHSUS) is part of the Provincial Health Services Authority (PHSA). Every PHSA employee enables the best possible patient care for our patients…
Added 11 hours ago
Community Youth Worker - REPOST
City of Vancouver
Vancouver, BC
With a strong commitment to being a City of Reconciliation, we invite you to join our dedicated team and become part of an innovative, inclusive, and engaging workplace. A career with the…
Added 12 hours ago
S
Youth and Family Counsellor, Mental Health Program - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
Do you have the ability to support patients ages 5-17 with self-regulation and daily living activities? Are you able to coach parents/caregivers with positive behavioural support skills? Do…
Added 13 hours ago
Area Manager
Rogers Communications
Toronto, ON · North York, ON
Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits
Added 14 hours ago
A
Conseiller En Santé / Health & Safety Consultant
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $30 to $50 CAD / hour
- Contract
Assurer environ 75 % de ses activités sur la modernisation des installations existantes du chantier naval et 25 % en soutien direct aux entrepreneurs.
Added 15 hours ago
E
Personal Support Worker (PSW) - Casual - Kirkland Lake
Extendicare
Kirkland Lake, ON
- Part-time
The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices,…
Added 17 hours ago
CR
UCP - Part-time
COGIR Real Estate
Toronto, ON · Etobicoke, ON
- Part-time
Must possess strong written and oral communication skills · Must have demonstrated sound skills and knowledge of providing personal care duties
Added 19 hours ago
VC
Floating Mental Health Worker
Victoria Cool Aid Society
Victoria, BC
- Part-time
Direct experience in the community social services sector with a working knowledge of community support agencies and resources is preferred.
Added 20 hours ago
MD
Lobby Lead Worker - State Prog Admin, Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 20 hours ago
S
Direct Support Workers– Niverville (Part Time)
Simaril
Niverville, MB
- Part-time
Day Shift – Saturday & Sunday : 7:00 AM – 3:00 PM (FTE 32 Hours Biweekly) · Evening Shift: Tuesday, Wednesday, Saturday, Sunday: 1PM - 9PM (FTE 64 Hours Biweekly)
Added 21 hours ago
Technical Game Designer - Gameplay Bots (Apex Legends)
Electronic Arts
Vancouver, BC
…physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental…
Added 21 hours ago
S
Direct Support Workers– Niverville (Full-Time)
Simaril
Niverville, MB
- Full-time
Day Shift – Monday to Friday: 7:00 AM – 3:00 PM (FTE 80 Hours Biweekly) · Evening Shifts –Monday, Thursday, Friday, Saturday, Sunday: 3:00 PM – 11:00 PM (FTE 80 Hours Biweekly)
Added 22 hours ago
Support Worker- Full Time
Homewood Ravensview
North Saanich, BC
We have an immediate, rewarding career opportunity for a Support Worker to join our great team at Ravensview, part of Homewood Health, the national leader in mental health and addictions…
Added 22 hours ago
E
Personal Support Worker (PSW) - Casual - Kirkland Lake
Extendicare
Kirkland Lake, ON · LTC - Kirkland Lake (Government Rd.)
- Part-time
The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices,…
Added 22 hours ago
G
HR Business Partner - French Bilingual
Glanbia
Quebec, QC
- Full-time
Able to balance “lead” role/face of HR with the business/function while at the same time ensuring HR specialists have direct engagement and support.
Added 22 hours ago
Mental Health Care Worker
Fraser Health
Chilliwack, BC
Ready to make a meaningful impact in your community? Join Fraser Health as a Mental Health Care Worker in Chilliwack and become part of a dedicated team supporting individuals and families…
Added 1 day ago
KD
Temporary Part-Time Direct Support Professional - Hamilton
Karis Disability Services
Hamilton, ON
- Part-time
Direct Support Professional (DSP) employees work with people who experience developmental disabilities as they live in their homes and communities. This position assists people in their…
Added 1 day ago
Guest Service Manager
Northland Properties
Oakville, ON
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…

Northland Properties

Guest Service Manager

Oakville, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We are seeking a dynamic Guest Service Manager to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work ethics and are extremely results driven.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

JOB REQUIREMENTS:

The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and to ensure adherence to the Sandman Hotel Group standards, policies and procedures in conjunction with the Front Office Manager.
Must ensure that all personnel are kept well informed of department objectives and policies. The ability to prepare all necessary forecasts; to work closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue.
The ability to develop relationships with clients, return guests, group contacts etc. to provide maximum personalized guest service.
The ability to support Sandman Hotel Group philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of the philosophy in within the Rooms Division.
The ability to respond properly and take a supervisory role in any hotel emergency or safety situation.
Manage all administrational duties as specified by the Company
Support the overall day-to-day operation of the front desk department including flexibility to work evenings, weekends, night audit, and to provide on-call support as required.

DUTIES:

Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Runs various reports on the computer for management.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.

APPLICABLE SKILLS:

Have previous hotel experience, specifically in the Rooms Division Department. Demonstrate supervisor skills; good judgment and common sense.
Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
Superior written and oral communication skills.
Excellent organizational and time management skills, with the ability to set priorities for self and others.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

ABSOLUTELY NO PHONE CALLS PLEASE

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Sandman Hotel Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email AODA_Hotels@northland.ca. Sandman Hotel Group takes seriously its obligations under the Human Rights Code. All interviewed Candidates will be notified within 45 days of application whether a hiring decision has been made.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Guest Service Manager is responsible for directing front office activities, managing reservations, and ensuring adherence to company standards to maximize occupancy and revenue. They also oversee daily operations, provide personalized guest service, and support employee development within the Rooms Division.

Requirements

Candidates must have previous hotel experience in the Rooms Division and demonstrate strong supervisory and computer skills. Excellent communication, organizational abilities, and the flexibility to work various shifts including evenings and weekends are required.

Skills

Hotel management
Front office operations
Customer service
Team leadership
Revenue management
Conflict resolution
Microsoft Office Suite
Communication skills
Organizational skills
Time management
Cash handling
Reporting
Emergency response
Staff supervision
Guest relations

Benefits

Hotel discounts
Restaurant dining discounts
Mountain resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
Employee referral bonus program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Office
Rooms Division
Guest Service
Reservations
Revenue Management
Hotel Operations
Microsoft Office
Customer Experience
Staff Supervision
Night Audit
Administration
Safety Management
Team Leadership
Occupancy Management

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Work requirements

Jobs in Canada