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Added 11 mins ago
RO
Restaurant Shift Lead (MOD)
Resorts of the Canadian Rockies
Fernie, BC
- Full-time
…Restaurant, Fernie Alpine Resort, reporting to the Cirque Service Manager. The ideal candidate will be a confident leader who thrives in a fast-paced hospitality environment, leads by…
Added 11 mins ago
C
Manager, Inventory Control
Cozey
Mont-Royal, QC
- Full-time
The Mission of the Manager, Inventory Control at Cozey
Added 11 mins ago
IH
Manager | Clinical Operations
Interior Health Authority
Penticton, BC
- Full-time
Interior Health is looking for a term specific full-time Manager, Clinical Operations to support the South Okanagan Home Health, Rural Areas. This term will be until October 31, 2027 or…
Added 11 mins ago
MD
Sales Operations Manager
Macaloney's Distillery
Victoria, BC
- Full-time
Keep Canada's most awarded single malt moving. We're looking for a Sales Operations Manager to own the listings, orders and inventory that get every bottle from our still to the shelf.
Added 25 mins ago
FS
Supervisor Route
First Student
Edmonton, AB
- Full-time
The Route Supervisor is responsible for overseeing and coordinating daily school transportation operations to ensure safe, efficient, and reliable service.
Added 41 mins ago
IW
Manager, Mortgage Operations
IG Wealth Management
ON · Ontario, Canada
- Full-time
As a Manager in the Mortgage Finance team, you will be part of a team that is responsible for the execution and analysis of various financial and risk management transactions for the…
Added 41 mins ago
IW
Manager, Mortgage Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
As a Manager in the Mortgage Finance team, you will be part of a team that is responsible for the execution and analysis of various financial and risk management transactions for the…
Added 41 mins ago
WC
(CAN) OMNI Department Manager
Walmart Canada
Lloydminster, AB
- Full-time
Position Summary...The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the…
Added 41 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 41 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 41 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Fredericton, NB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 41 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Joliette, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 41 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Alma, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 41 mins ago
PL
Guest Service Manager
Pomeroy Lodging
Prince George, BC
- Full-time
As a Guest Service Manager, you are authorized to exceed guest expectations through the people you lead at the Front Desk, in the Breakfast Room and within the Clean Team - Housekeeping,…
Added 41 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Kirkland, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 41 mins ago
L
Financial Service Representative - LendDirect Office 1507
LendDirect
Oshawa, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 41 mins ago
DH
Assistant Housekeeping Manager (Maternity Leave Contract: 12-months)
Delta Hotels and Resorts®
Calgary, AB
- Contract
Job CategoryRooms & Guest Services Operations
Added 41 mins ago
MI
Loss Prevention Manager
Marriott International
Toronto, ON
- Full-time
Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents,…
Added 41 mins ago
WC
Customer Service Manager
Walmart Canada
Oakville, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 41 mins ago
T
Keyholder
Torrid
Kingston, ON
- Part-time
Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
Added 41 mins ago
Advanced Process Control Specialist / Engineer
Spartan Controls Ltd.
Calgary, AB · Edmonton, AB
…automation we assist customers improving their Safety, Reliability, Operations and…
Added 41 mins ago
RE
Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
…that power critical infrastructure across North America. With operations in both Canada and the United States, we partner with clients across the electrical utilities, renewable energy, and…
Added 41 mins ago
GE
Operations Manager
GFL Environmental Inc.
Surrey, BC
- Full-time
Our Liquids West group is actively seeking a dynamic Operations Manager. In this pivotal role, you will play a crucial part in our organization's success, reporting directly to the District…
Added 56 mins ago
IB
Product Operations Manager
Indigo Books & Music
Regina, SK
- From $50,000 CAD / year
- Full-time
The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a…
Added 1 hour ago
LL
Coordinator, Records Management & Privacy
Lac La Biche County
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- Full-time
Understanding of municipal government operations and legislative requirements.

Northland Properties

Housekeeping Supervisor

Vancouver, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Few hotels can rival the elegance, European charm, and hospitality of The Sutton Place Hotel Vancouver. Situated in the heart of downtown Vancouver, The Sutton Place Hotel Vancouver has over 560 guest rooms and suites, approximately 15,000 sq. ft. of meeting/event space, and its spectacular setting allows guests to experience exceptional service with first-class amenities, from a personal concierge to a signature restaurant Boulevard Kitchen & Oyster Bar, complete beauty center at Vida Spa and Wine Merchant. Set against a majestic backdrop of mountains and sea, and with the city's famous shopping, business, arts, and entertainment districts just steps away, guests will experience the perfect blend of luxury and cosmopolitan ambience. With its opulent surroundings, The Sutton Place Hotel Vancouver brings a taste of Europe to one of North America's most beautiful cities.

The Sutton Place Hotel Vancouver has been voted 'BC's Leading Hotel' at the World Travel Awards, has been listed as one of Travel + Leisure's Top 500 in the World's Best Hotels, and is a perennial Cond Nast Traveler Gold List favorite.

The key to providing this exceptional service level is our team and we are currently considering candidates for the following Supervisory position:

Housekeeping Supervisor

Key Responsibilities

The successful candidates will have experience as Housekeeping/Guest Services Supervisor in a similar property environment. Responsibilities include (but not limited to):

Provide direction and guidance to staff for all housekeeping duties and roles

Ensure effective monitoring of staff in training and retraining programs and ensure correct policies and procedures are being followed and staff are trained to hotel standards.
Assist in feedback preparation of Employee Performance Appraisals
Assist in the Employee Performance Management process including preparation and delivery of coaching and training documentation.
Daily Inspections of guest rooms as per pre-set goals.
Ensure housekeeping designated Room Inspection checklists/sheets are being completed
Updating of rooms to Inspected status for guest check-in.
Organize and maintain effective programs for room’s grading/maintenance and preventative maintenance ensuring rooms are to hotel standards
Coordinate with internal departments (engineering & front desk) as required to create/ update room maintenance as found through daily inspections.
Follow up on completion of special projects assigned to housekeeping staff
Checking and ensuring cleanliness of all public and back of house areas.
Effective communication within the department and all other internal departments
Maintain accurate staffing levels for rooms needed daily
Ensure proper care and use of equipment and chemical usage (vacuums, carts, laundry, ionizers, carpet washing machines etc.)
Ensure all employees are WHMIS trained within 30 days of hire and documented annual refresh training to completion.
Ensure working knowledge of Opera and Know-Cross systems

Assists with lost and found inquires and ensuring items are mailed out in a timely manner.

Qualifications:

This is an excellent opportunity for a detail oriented, energetic, self-motivated, team-oriented individual, with a minimum of two (2) years in a Housekeeping/Guest Service lead or Supervisory role in a similar property environment.

Assist the Executive Housekeeper and Assistant Housekeeping Manager(s) with:

Linen, Mini-bar and Uniform Inventories
Resolving guest requests or concerns to the best of their ability
General organization and cleanliness of all Housekeeping areas including office, Laundry and Storage areas
Other duties or special projects assigned by Executive Housekeeper and Assistant Manager(s)

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel, however, only those applicants we wish to interview will receive a reply to their application.**

ABSOLUTELY NO PHONE CALLS PLEASE

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More about this job

Responsibilities

The Housekeeping Supervisor is responsible for directing and monitoring housekeeping staff to ensure hotel standards are met through daily room inspections and effective training. They also coordinate with internal departments to manage room maintenance and ensure the cleanliness of all public and back-of-house areas.

Requirements

Candidates must have a minimum of two years of experience in a housekeeping or guest services supervisory role within a similar property. Proficiency in hotel management systems like Opera and Know-Cross, along with WHMIS certification, is required.

Skills

Housekeeping supervision
Staff training
Performance management
Room inspections
Preventative maintenance
Inventory management
Opera system
Know-Cross system
WHMIS compliance
Communication
Leadership
Detail oriented
Team management
Problem solving
Guest services

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse Mountain and Revelstoke Mountain Resort discounts
Career development
Training and internal promotion opportunities
Employee and family assistance program
Employee referral bonus program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Housekeeping
Supervision
Hotel management
Opera
Know-Cross
WHMIS
Room inspection
Preventative maintenance
Inventory control
Performance appraisal
Guest services
Hospitality
Staff training
Laundry operations
Public area maintenance
Leadership
Team management
Facility management

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