Find work in Canada.

552,870 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
U
Warehouse Manager
Uline
Milton, ON · Toronto, ON
- Full-time
…Uline! As a Warehouse Manager, you’ll work hands-on to help lead Uline’s daily warehouse operations. It’s an exciting time to join our growing company - with new opportunities and job…
Added 46 mins ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
Planning, coordinating, supervising and reporting a team's business activities; to provide effective communication, to lead, to increase motivation, to provide training and development…
Added 46 mins ago
AF
Club Manager
Anytime Fitness Asia
Calgary, AB
- Full-time
Regular team trainings focusing on personal and professional development.
Added 1 hour ago
K
Manager, National CPA Program (12 months contract)
KPMG
AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
…compliance responsible for the supervision of daily program operations and team…
Added 1 hour ago
A
Sous Chef - Full Time
AccorHotel
Vancouver, BC
- Full-time
…across ARC Restaurant and Lounge, In-Room Dining, and Banquet operations. You will play a key role in upholding our culinary standards, mentoring junior team members, and ensuring…
Added 1 hour ago
Technical Product Manager - Geomembrane and Specialty market
Intertape Polymer Group (IPG)
Truro, NS · NS
Work with Operations team to provide accurate sales forecasts, optimize manufacturing plan, supply chain, and capacity utilization.
Added 2 hours ago
H
Senior Project Architect
HDR
Calgary, AB
- Full-time
Lead a multidiscipline team and perform layout and detailing on architectural projects
Added 2 hours ago
H
Transportation Design and Delivery Department Lead
HDR
Burlington, ON · Richmond Hill, ON · Toronto, ON
- Full-time
In the role of Transportation Design and Delivery Department Lead, we will count on you to take responsibility for the daily operations and continued growth for an established and growing…
Added 3 hours ago
IK
Service Advisor - Temporary
Inland Kenworth
Prince George, BC
- Full-time
- Temporary
…standard of service to all our customers. Service Advisors will lead The Inland Way of understanding needs, proactivity, and exceeding customer…
Added 3 hours ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 3 hours ago
A
Third Key Holder
Ardene
Georgetown, ON
- Part-time
…collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store…
Added 3 hours ago
P
Customer Service /Inside Sales Representative | Service à la clientèle / Représentant des ventes internes
PLP
Montreal, QC
- Full-time
…informationCoordinate support from Technical Support, Supply Chain and Operations to address product, cost, packaging and lead time requirements for the quotation.Follow established…
Added 4 hours ago
B
Property Manager
BGIS
Iqaluit, NU
- Full-time
…The Property Manager is involved in all aspects of day-to-day operations of the property, including accounting, tenant relations, maintenance and repair, security, janitorial services,…
Added 4 hours ago
M
BOH Management - Sous Chef
Moxies
Barrie, ON
- Full-time
…driven, and caring individuals to become a part of our Leadership Team. With the opportunity to help lead the culinary operations in the restaurant, including developing leaders and team…
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 4 hours ago
H
Transportation Planner
HDR
Calgary, AB · Vancouver, BC · Burlington, ON · Richmond Hill, ON · Toronto, ON
- Full-time
…future of mobility. This isn’t just a job, it’s a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all…
Added 4 hours ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Site operations: Oversee day-to-day research operations across sites, including workflows, staffing, coordination of research teams, problem-solving, and SOP development and maintenance.
Added 4 hours ago
LC
Merchant, Natural Foods (Super Market Division)
Loblaw Companies Limited
Brampton, ON
- Full-time
…the Merchant(s) you will be a member of a diverse and dynamic team that are data-driven and customer centric with a passion for food! Are you exhilarated by the opportunity to sell for one…
Added 5 hours ago
BT
U.S. Corporate Tax Partner
Baker Tilly Canada
Toronto, ON
- Full-time
The firm is seeking a Non-Equity Partner in US Corporate Tax to lead an established and growing US tax practice. This role will take ownership of compliance and advisory delivery across a…
Added 6 hours ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 6 hours ago
EPL Branch Manager - Woodcroft
City of Edmonton
AB
…motivate and inspire staff, provide top-notch customer service, lead projects, and build community connections. Diplomatic and collaborative, you foster respect and accountability. Your…
Added 6 hours ago
EL
Directeur(trice) des ventes logistiques / Sales Account Manager
EveryPoint Logistics Solutions Inc
Montreal, QC
- Full-time
…and ensure reliable, efficient, and cost-effective logistics…
Added 6 hours ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
This is an active, hands-on role for someone who takes pride in their work, enjoys being part of a collaborative team, and likes to stay moving throughout the day. From shipping and…
Added 6 hours ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
This is an active, hands-on role for someone who takes pride in their work, enjoys being part of a collaborative team, and likes to stay moving throughout the day. From shipping and…
Added 8 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
We're looking for Agricultural Equipment Technicians who lead by example, support a strong team environment, and deliver service excellence that reflects our promise of reliable,…

Northland Properties

Loyalty & Guest Feedback Coordinator

Vancouver, BC, Canada

COMPENSATION RANGE: $60,000-70,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: COMPENSATION RANGE: $60,000-70,000
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYER: Northland Properties Corporation (NPC)
LOCATION: Support Centre, Vancouver, BC
EMPLOYMENT TYPE: Full Time
COMPENSATION RANGE: $60,000-70,000
BENEFITS: Health/Dental/Vision, RRSP, Paid Time Off, Employee Perks

The Role:

Northland Properties is seeking a detail-orientated and tech-savvy Marketing Specialist to join our dynamic Shared Services Marketing team. This unique role supports the overall strategy and execution of voice of customer, guest feedback, loyalty, online reputation, listings management and gift card support across multiple hotel and restaurant brands.

The ideal candidate will bring a strong background in hospitality operations, particularly in reservations and guest services, combined with a high level of comfort working within online reputation dashboards, location listings, reporting platforms, and mobile/desktop admin tools. Proficiency in Microsoft Office, Excel (including Power Query), PowerBI and PowerPoint is essential. Experience with systems such as Opera Cloud PMS, Reporting & Analytics, TravelClick GMS, GV360, iHotelier, Galaxy and Google listings is a significant asset.

Success in this position requires strong analytical skills, organizational ability, and attention to detail, as well as excellent communication and multitasking capabilities. The successful candidate must be able to manage multiple projects across various platforms while supporting the integration of voice of customer, guest feedback and online reputation data into broader marketing efforts, including weekly, monthly, quarterly, yearly and ad hoc reporting. We’re looking for someone who is adaptable, comfortable working flexible hours, and eager to contribute new ideas within an evolving and fast-paced hospitality environment.

Key Responsibilities:

Provide support to current and legacy hotel & restaurant loyalty program members.
Assist with projects that enhance our Voice of Customer Strategy, including operational improvements and future product development.
Collaborate closely with the Senior Manager, Loyalty & Guest Feedback, to create and maintain documentation related to voice of customer and online reputation initiatives.
Interact with guests and hotel/restaurant management to address and resolve issues promptly and professionally, closing the loop.
Analyze guest feedback data through scorecards, metrics & surveys.
Manage follow-ups on guest feedback, including issuing letters, certificates, gift cards and administrative updates to profiles and points.
Work in coordination with hotel/restaurant Guest Services and Marketing teams.
Support departmental projects and development related to hotel/restaurant systems.

Qualifications & Skills:

Hospitality Background: Minimum experience in a call center, front desk, guest relations, guest feedback, or back-office administrative roles within hotels or hospitality organizations.
Technical Proficiency: Strong skills in Microsoft Office, Excel (including Power Query),PowerPoint, PowerBI, and Oracle Reporting. Experience with Opera Cloud PMS, Reporting & Analytics, TravelClick GMS, GV360, iHotelier, Galaxy platforms is a strong asset.
Analytical & Reporting Skills: High attention to detail with proven ability to analyze data, generate reports & PPT decks (weekly, monthly, quarterly, yearly, ad hoc), and evaluate program performance using metrics, scorecards and surveys.
Project Management & Innovation: Demonstrated experience in developing, supporting, and measuring special projects related to voice of customer. Skilled in managing multiple, diverse initiatives simultaneously with strong time management and organizational skills. Proactive in bringing forward innovative ideas to improve processes and enhance customer experience.
Cross-functional Collaboration: Ability to effectively lead and participate in cross-functional initiatives, working with internal departments and external partners across various organizational levels, including senior management, operational teams, and marketing stakeholders.
Communication & Interpersonal Skills: Strong written and verbal communication skills with the ability to influence, present ideas clearly, and collaborate across teams and brands. Excellent interpersonal skills to build and maintain productive working relationships.
Customer-Centric Mindset: Experience working with Voice of Customer programs and a demonstrated passion for improving guest experience through feedback.
Flexibility & Adaptability: Comfortable working in a fast-paced, evolving environment with flexible hours, multiple systems, and mobile/desktop platforms.
Languages: Fluency in written and spoken English is required. Bilingualism in French and/or Spanish is considered an asset.

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

Apply About employer

More about this job

Responsibilities

The coordinator will manage guest feedback, loyalty programs, and online reputation across multiple hotel and restaurant brands. They will also analyze performance metrics and collaborate with internal teams to improve operational guest experiences.

Requirements

Candidates must have experience in hospitality roles such as front desk or guest relations and possess strong technical proficiency in Microsoft Office and data reporting tools. Excellent communication, analytical skills, and the ability to manage multiple projects in a fast-paced environment are essential.

Skills

Hospitality operations
Guest services
Online reputation management
Data analysis
Microsoft Office
Excel
Power Query
PowerBI
PowerPoint
Opera Cloud PMS
TravelClick GMS
Project management
Communication
Multitasking
Customer experience

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP
Paid time off
Employee perks

Visa sponsorship

Not detected in the job text

Keywords

Loyalty programs
Guest feedback
Voice of customer
Online reputation
Listings management
Gift card support
Hospitality
Opera Cloud PMS
TravelClick GMS
GV360
iHotelier
Galaxy
Google listings
Data reporting
Scorecards
Metrics
Surveys
Project management
Administrative
Marketing

Report this job