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Northland Properties

Restaurant Manager

Cranbrook, BC, Canada

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Benefits & Perks

Discounts with Denny's, Sandman & Sutton Place Hotels, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, The Tavern Collective, Revelstoke Mountain Resort, YYOGA, TELUS, Dell, Kal Tire, Soft Moc, Park n Fly, Serta Mattresses, and more!
RRSP matching for salary managers
Medical insurance for full-time employees
Dental insurance for full-time employees
Life insurance for full-time employees
Employee and Family Assistance Program (counselling, wellness services, etc.)
Competitive wages
Competitive bonus program for managers
Development opportunities, including a GM mentorship program, as well as leadership seminars and career development plans for all managers

Who We Are

Denny's has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people! With over 70 restaurants across Canada, you can visit your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow.

What We Are Hiring

As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count growth, and sales building activities. You will also be assisting in employee selection, retention, continuous operational improvement. You will be reporting to the General Manager while assisting with the supervision of approximately 15-20 crew members.

Our team is made up of committed, caring, and energetic individuals who make every Denny's location the great and diverse place it is.

What You'll Do

You will prepare and interpret financial and operational reports, analyze data, and develop solutions to ensure operating goals are achieved
You will assist the General Manager by overseeing assigned shifts; monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment
You will develop and coach hourly employees on brand standards, internal policies and procedures, and other guest focused programs to exceed guest service standards.
You will work with the General Manager to attract, hire, onboard and retain the best hourly talent
You will work with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments.
You will help maintain compliance with Denny's Brand Standards, including all provincial, local and federal regulations
You will demonstrate a strong commitment to guest satisfaction and Denny's Core Values when interacting with others
You will perform other duties as required or assigned

Who You Are

You have 2+ years of experience in the restaurant or hospitality industry; leadership/operations experience strongly preferred
You are an effective communicator in English, both orally and in writing
You have the agility to interpret and analyse financial statements
You are a team player, collaborative and attentive
You have excellent guest service and people skills
You are self-motivated, organized, and able to multitask effectively
You are licensed to operate an automobile without restrictions and have reliable transportation to meet banking obligations
You must be able to legally work in Canada (as a citizen, resident or holding other current and valid work permit)

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email hr_restaurants@northland.ca. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.

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More about this job

Responsibilities

The Restaurant Manager supports the General Manager in overseeing daily restaurant operations, including staff management, financial reporting, and achieving sales goals. They are responsible for ensuring brand standards are met, coaching hourly employees, and maintaining a high level of guest satisfaction.

Requirements

Candidates must have at least 2 years of experience in the restaurant or hospitality industry with strong leadership skills. Applicants must be legally entitled to work in Canada and possess a valid driver's license for banking duties.

Skills

Restaurant management
Hospitality operations
Financial reporting
Data analysis
Staff supervision
Team leadership
Guest service
Employee training
Hiring and retention
Brand standards compliance
Communication
Multitasking
Operational improvement
Conflict resolution
Inventory management
Sales building

Benefits

Discounts with Denny's, Sandman & Sutton Place Hotels, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, The Tavern Collective, Revelstoke Mountain Resort, YYOGA, TELUS, Dell, Kal Tire, Soft Moc, Park n Fly, Serta Mattresses
RRSP matching
Medical insurance
Dental insurance
Life insurance
Employee and Family Assistance Program
Competitive wages
Competitive bonus program
Development opportunities
GM mentorship program

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Management
Hospitality
Operations Management
Financial Analysis
Staff Supervision
Guest Service
Brand Standards
Employee Development
Recruitment
Onboarding
Sales Growth
Profit Planning
Leadership
Communication
Multitasking
Compliance
Reporting
Mentorship
Team Building
Denny's

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