RMR Winter 26/27 - Mountain Patroller Level 3

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town.

Job Summary

The mountain safety team member-level 3 administers first aid to injured guests/staff, monitors and maintains the safe conditions of ski runs/trails, assists the control route team leader with avalanche control missions, is able to take on a leadership role during day to day operations, lift evacuations and search and rescue operations under the supervision of the Mountain Safety Supervisor and the Avalanche Forecaster.

Essential Job Functions

• Administers first aid to injured guests and staff.
• Transports injured skiers from the mountain to the patient transfer station.  
• Investigates and records accident details according to established procedures including taking statements from witnesses and performing in depth accident investigations.
• Maintains cleanliness and organization of first aid rooms and of all first aid supplies on the mountain.
• Recognizes causes of risk, sets up and maintains signage, fencing and boundary markers to minimize skiing hazards.
• Enforces skier responsibility code, issues warnings to and/or revokes lift passes from reckless or irresponsible skiers.
• Monitors lift operations to ensure safe conditions on the lifts and around the ski area.
• Follows established working procedures and ensures safe working conditions for himself/herself and the mountain safety staff.                
• During avalanche control missions, helps the control route leader as assigned by the avalanche forecaster and follows established protocols and procedures.
• Has a thorough knowledge of company and department polices as stated in the Emergency Procedures and Safety Program manuals.
• Assists or leads rescue teams during lift evacuations and search and rescue operations as required.
• Acts professionally at all time.
• Interacts positively with guests: Provides accurate information regarding lifts, runs, area facilities/services, operating hours and current events. Handles complaints and resolves situations in a courteous manner.
• Maintains current and up to date working knowledge of rope handling techniques and all aspects of avalanche rescue techniques.
• Can control a loaded toboggan on difficult terrain.
• Assumes a mentorship role with the level 2 member of the mountain safety team.

Required Qualifications and Abilities

• Must be eligible to work in Canada - can provide work permit
• High school graduate
• Workers Compensation Board Occupational First Aid Level 3 or equivalent
• Advanced skiing ability
• Canadian Avalanche Association Level 1 for ski operations
• Must be able to work outdoors in various weather conditions

Compensation and Benefits

• Free Season pass
• Discounted lift tickets for friends and family
• Discounts at the resort’s restaurants, retail, rental, repairs outlets including pro deals.
• Free or discounted lift tickets at many other resorts
• Discounts at Sutton and Sandman hotels (employee and friends/family)
• Additional Northland Properties discounts via a Perks program with other vendors

Disclaimer

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.