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Added 17 hours ago
CH
Valet Parking Attendant
Concord Hospitality Enterprises
AB · Calgary, AB
- Full-time
…every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them…
Added 20 hours ago
GC
Director of Customer Success
GRC Concierge
Ottawa, ON
- Full-time
Our goal is to deliver the expertise of a traditional GRC consultancy with the attentiveness and experience of a five-star concierge service.
Added 21 hours ago
A
Dining Reservations agent
AccorHotel
Lake Louise, AB
- Full-time
As a Dining Reservation Agent with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm…
Added 22 hours ago
SD
Care Concierge, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Kemptville, ON
- Full-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 1 day ago
FT
Agent Deployment Engineer - Spanish Speaking
FDE Times
Toronto, ON
- Full-time
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Added 1 day ago
FT
Agent Deployment Engineer
FDE Times
Toronto, ON
- Full-time
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Added 1 day ago
Front Desk Representative (Casual)
Shiplake Properties
Toronto, ON
Does 'service with a smile' mean something to you? Do you enjoy seeing familiar faces on a regular basis? Does variety in your work and taking initiative something you enjoy and seek? If…
Added 1 day ago
Receptionist/Concierge
Chartwell
Thornhill, ON
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 1 day ago
SI
Concierge
Shannex Incorporated
Quispamsis, NB
- Temporary
We are searching for a Concierge (Casual - No Guaranteed Hours) to join our Parkland in the Valley - Jubilee Hall team based in Quispamsis, New Brunswick.
Added 1 day ago
T
Sales Associate
Talbots
Ottawa, ON
- $17.95 to $22.45 CAD / hour
- Part-time
Support all service enhancers to build strong relationships including active use of Concierge.
Added 1 day ago
T
Sales Associate
Talbots
Toronto, ON
- $17.95 to $22.45 CAD / hour
- Part-time
Support all service enhancers to build strong relationships including active use of Concierge.
Added 1 day ago
SS
Night Security Guard (Full-Time Temporary) - Hiring Immediately
Securiguard Services Ltd.
Calgary, AB
- Full-time
Securiguard is one of Canada's leading security and safety solutions providers, delivering exceptional service through a commitment to professionalism, integrity, and customer care. With…
Added 1 day ago
Concierge Security Supervisor (FT) - Vancouver
GardaWorld
Vancouver, BC
Ready to suit up as a Concierge Security Supervisor
Added 1 day ago
FS
Night Manager
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
…special requirements from the day shift to ensure continuity of service. The Night Manager is expected to have a strong understanding of Front Office, Reservations, Housekeeping, Concierge,…
Added 1 day ago
FH
VIP Concierge
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
As a VIP Concierge, you will deliver exceptional, personalized luxury service for our most valued guests from pre-arrival through post-departure. Acting as the primary point of contact…
Added 1 day ago
FR
Part-Time Concierge
FirstService Residential Canada
AB · Edmonton, AB
- Part-time
The Concierge is the “face” of the building and is someone who understands the value of excellent customer services. Reporting to the Community Manager the Concierge greets every resident…
Added 1 day ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 day ago
QP
Assistant Community Manager
QuadReal Property Group
Toronto, ON · North York
- Full-time
…are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both…
Added 1 day ago
RD
Associate
RBC Dominion Securities
Toronto, ON
- Full-time
Provide high level concierge service to clients to ensure client experience is first-class
Added 1 day ago
SP
Concierge
Southwest Properties
Halifax, NS
- Full-time
As a Concierge, you’ll become highly skilled in providing exceptional customer service to our residents.
Added 1 day ago
A
VIP Concierge
AccorHotel
Whistler, BC
- Full-time
As a VIP Concierge, you will deliver exceptional, personalized luxury service for our most valued guests from pre-arrival through post-departure. Acting as the primary point of contact…
Added 1 day ago
KC
Mobile Account Manager
Kindred Credit Union
Milverton, ON · New Hamburg, ON
- Full-time
Reporting to the Regional Manager, Mobile Business Banking, you will provide advice and concierge service to business members across Kindred locations. You will help members understand…
Added 1 day ago
SD
Care Concierge, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Tillsonburg, ON
- Full-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 1 day ago
RB
Associate
Royal Bank of Canada
Toronto, ON
- Full-time
Provide high level concierge service to clients to ensure client experience is first-class
Added 1 day ago
DG
Senior Manager, Privately Held Business Group
Doane Grant Thornton LLP
Lethbridge, AB
- Full-time
Act as a leader in the business unit, service line, and firm by actively contributing to the development and execution of the office business plan

Northland Properties

Winter 26/27- Sutton - Concierge - Bell Captain

Revelstoke, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

A Bell Captain is a senior member of the hotel’s front-of-house team responsible for supervising bell staff and ensuring guests receive efficient, courteous luggage and arrival/departure services. They play a key role in creating a positive first and last impression of the hotel.

Job Requirements

High School Diploma, G.E.D. or equivalent
Must be eligible to work in Canada - can provide SIN documentation
Previous experience in hospitality (bell attendant or concierge experience preferred)
Strong working knowledge of hospitality industry principles, methods, practices, and techniques
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Exceptional conflict resolution, and objection handling skills
Strong leadership and communication skills
Able to respond quickly in a dynamic and changing environment.
Physical ability to lift heavy luggage.
Able to effectively communicate both verbally and in writing.
Must be able to work different shift Morning and Evening including working on weekends and public holidays

Job duties

Greet guests warmly upon arrival and departure
Assist with luggage handling and storage
Escort guests to rooms and explain room features
Provide information about hotel services, amenities, and local attractions
Arrange transportation (taxis, shuttle transfers coordination)
Supervise and schedule bell staff
Assign duties and monitor performance
Train new bell attendants
Ensure staff grooming and uniform standards are maintained
Maintain records of luggage movement
Prepare staff schedules
Report maintenance issues in lobby areas
Assist with VIP guest arrangements
.Coordinate group arrivals and departures
Maintain luggage storage area and tagging system
Handle guest requests promptly
.Manage lost-and-found items according to hotel policy

Job Benefits

Rewards & Recognition
Team rates from $59 per night, Family & Friends rates too!
25% discount at our restaurants for up to 6 people
Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
Ongoing Employee events, incentives & recognition
Growth Opportunities- Career Advancement starts from Within
Dedicated Training Program
Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
Refer a friend or family and earn money!
Group Life Insurance, Extended Health, Dental, Vision Care!
Complimentary Stays
RRSP Matching
Milestone Rewards
Tuition Credit Program

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

ABSOLUTELY NO PHONE CALLS PLEASE

Please note that due to the high volume of applications we receive, only candidates selected for an interview will be contacted.

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

Apply About employer

More about this job

Responsibilities

The Bell Captain supervises bell staff to ensure efficient luggage handling and arrival/departure services for guests. They are responsible for staff scheduling, training, and maintaining high standards of guest service and lobby operations.

Requirements

Candidates must have a high school diploma or equivalent and previous experience in hospitality, preferably in bell attendant or concierge roles. Strong leadership, communication, and conflict resolution skills are required, along with the physical ability to lift heavy luggage.

Skills

Supervision
Customer service
Luggage handling
Conflict resolution
Leadership
Communication
Staff scheduling
Training
Hospitality operations
Problem solving
VIP guest arrangements
Record keeping
Time management
Adaptability

Benefits

Team rates from $59 per night
Family & Friends rates
25% discount at restaurants
Discounted passes/lift tickets
Ongoing employee events
Growth opportunities
Dedicated training program
Employee assistance program
Group life insurance
Extended health care
Dental care
Vision care
Complimentary stays
RRSP matching
Milestone rewards
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Bell Captain
Hospitality
Front-of-house
Guest services
Concierge
Staff supervision
Luggage management
Customer experience
Leadership
Conflict resolution
Scheduling
Training
VIP services
Hotel operations
Team management

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