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Added 22 hours ago
MP
Sales Consultant – Dubai Real Estate
McCone Properties
Victoria, BC
- Full-time
Our average agent earned US$112,000 last year, tax free - the US$2.9 million is our best, not our typical. Commission only means no salary, so bring around six months of savings to see you…
Added 1 day ago
R
Leasing Agent
RentBolt
Montreal, QC
- Full-time
As a Leasing Agent, you'll manage the leasing process from initial prospect inquiries to signed leases, working directly with prospective tenants and gaining exposure to Montreal's…
Added 1 day ago
MP
Receptionist/Leasing Agent
Midwest Property Management
Edmonton, AB
- Full-time
…The incumbent must be able to perform the necessary sales and leasing functions to achieve the occupancy goals set out by the company. A high school diploma and 1 year experience in a…
Added 2 days ago
Senior Analyst, Credit Analysis and Support Team - Anjou
Scotiabank
Montreal, QC
Liaising with syndicate banks in gathering due diligence and information required to complete analysis and answer questions (if Scotiabank is agent).
Added 2 days ago
MP
Real Estate Agent – No Experience Needed (Dubai)
McCone Properties
Saskatoon, SK
- Full-time
The average agent here earned US$112,000 last year, tax free; US$2.9 million is our best year, not the usual one. There is no salary, so arrive with around six months of savings while you…
Added 2 days ago
SK
Resident Manager (Live-In) - Peterborough
Sterling Karamar Property Management
Peterborough, ON
- $27,000 to $34,000 CAD / year
Schedule appointments with prospective residents, build a relationship and show vacant suites as directed by Leasing Agent and Property Manager.
Added 2 days ago
CE
Leasing agent/conseiller location
Collection Equinoxe
Ottawa, ON
- Full-time
…its elevated common areas, refined lifestyle offering, and a leasing experience tailored to a discerning…
Added 2 days ago
NR
Customer Service Coordinator
Northview Residential REIT
Yellowknife, NT
- Full-time
Review market rents (in consultation with the Leasing Agent) and discuss adjustments to NPR Rents with the Regional Manager
Added 2 days ago
P
Real Estate Valuations Associate
PwC
Toronto, ON
- Full-time
Some knowledge in one or more of the following would be favourable: highest & best use analysis, leasing strategy, facility management, corporate real estate
Added 3 days ago
TF
AI & Automation Analyst
TFG Financial Corporation
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
…most innovative and fast growing independent financing and leasing solutions providers. Together with its affiliates, TFS provides automotive, equipment, aircraft and other asset based…
Added 3 days ago
TF
AI & Automation Analyst
TFG Financial
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
…most innovative and fast growing independent financing and leasing solutions providers. Together with its affiliates, TFS provides automotive, equipment, aircraft and other asset based…
Added 4 days ago
SK
Resident Manager Team (Live-In) - Trenton
Sterling Karamar Property Management
Quinte West, ON
- $25,000 to $26,000 CAD / year
- Full-time
Schedule appointments with prospective residents, build a relationship and show vacant suites as directed by Leasing Agent and Property Manager.
Added 4 days ago
GK
Leasing Agent / Agent de location
Gestion Kasai
Montreal, QC
- Full-time
Gestion Kasai, a fast-growing property leasing company in Montreal, is looking for dynamic, motivated, and independent Leasing Agents to join our team.
Added 5 days ago
RC
Agent(e) de location résidentielle
Rizzo Capital
Laval, QC
- Full-time
We are seeking a dynamic, professional, and results-driven Residential Leasing Agent to contribute to the success of our high-end residential development located in Laval.
Added 5 days ago
MR
Leasing Agent
MoveSmart Rentals
Guelph, ON
- Internship
MoveSmart Rentals is hiring a Leasing Agent to conduct residential property showings and convert interested prospects into offers.
Added 5 days ago
MP
Real Estate Agent – No Experience Needed (Dubai)
McCone Properties
Winnipeg, MB
- Full-time
The average agent here earned US$112,000 last year, tax free; US$2.9 million is our best year, not the usual one. There is no salary, so arrive with around six months of savings while you…
Added 6 days ago
KM
Leasing Agent
KeyOne Management
Mississauga, ON
- Contract
We are seeking motivated, professional, and results-driven Leasing Representatives to join our expanding team.
Added 8 days ago
AR
Leasing Agent
Akelius Residential Property AB
Ottawa, ON · Greater Ottawa Metropolitan Area
- $50,000 to $55,000 CAD / year
- Full-time
Then you could be our next leasing agent. Join us and be part of our journey.
Added 8 days ago
MP
Leasing agent
Midwest Property Management
Edmonton, AB
- Full-time
As a Leasing Agent, your primary function will be to provide exceptional customer service. You will perform the necessary sales and leasing functions to achieve the occupancy goals set out…
Added 9 days ago
E
Sales & Reservations Manager - Canada - Mobility & Transportation
EVEREC
Montreal, QC
- Full-time
Track conversion, lead volume, contact rates and agent performance
Added 9 days ago
ME
Leasing Agent
Mainstreet Equity Corp
Surrey, BC
- $44,400 to $45,600 CAD / year
- Full-time
Reporting to the Regional Manager, the Leasing Agent is responsible for generating quality leads for prospective tenants to fill our vacancies. The successful candidate will also be…
Added 9 days ago
CA
Agent de location - Leasing agent
Centurion Associates Inc
Montreal, QC
- Full-time
Répondant au Manager General, l’Agent de Location est responsable de l’administration professionnelle, la gestion et la location d’une communauté de résidence étudiante gérée par Centurion…
Added 9 days ago
CA
Agent de location - Leasing agent
Centurion Asset Management Inc.
Montreal, QC
- Full-time
Répondant au Manager General, l’Agent de Location est responsable de l’administration professionnelle, la gestion et la location d’une communauté de résidence étudiante gérée par Centurion…
Added 11 days ago
H
Leasing Agent
Hays
AB · Edmonton, AB
- Contract
…Canadian real estate industry seeking an experienced Residential Leasing Agent to join their team in downtown Edmonton, Alberta. This is a full-time, on-site opportunity supporting a…
Added 11 days ago
MG
Residential Leasing Agent (Part-Time)
MMI Group
Winnipeg, MB
- Part-time
We are looking for an experienced Leasing Agent to join our Residential team. If you are a detail-oriented professional leasing representative looking for a fun, hardworking and…

Northview Residential REIT

Customer Service Coordinator

Yellowknife, NT, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 22, 2026

Original job description

At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada.

We are looking for a Customer Service Coordinator to join our Residential team in Yellowknife, NT. Reporting to the Regional Manager, this is a key customer service position within Northview's regions as they are tasked with building and maintaining relationships with our Residents, assisting in the effective and efficient retention of existing Residents, and ensuring that Resident issues are handled in a timely and professional manner. This role is pivotal in Northview being able to deliver value to its unitholders.

Responsibilities:

Setting high customer service standards & ensuring positive resident relations and resident satisfaction
Makes recommendations for improving levels of Customer Service (including Street to Suite)
Ensuring adequate inventory and usage of Resident communication supplies
Appropriately handle current resident inquiries, calls, and emails in a timely manner
Depending on the Region, review and or complete move-in and move-out reports and inspections
Compiling spreadsheets and or generating reports of upcoming lease expiries and generating the necessary renewal documents
Review market rents (in consultation with the Leasing Agent) and discuss adjustments to NPR Rents with the Regional Manager
Conduct Customer Satisfaction surveys to inbound and outbound Residents
Updating Resident database (Yardi)
Update and maintain the accuracy of information on resident files and lease documentation
Implement and manage the resident relation plan and provide suggestions on cost-effectively enhancing Resident Relations
Ensure service of documents and annual inspections are dealt with as per NPR policies and local Residential Tenancy Act
Following up on or inputting Resident Retention-related work orders
Dealing with evictions and tenancy board filings, and attendance at tenancy board hearings as required
Backup to Leasing Agent and or Property Administrator as needed
Other Resident and customer service-related duties as assigned by the Regional Manager

Qualifications:

Have a professional appearance, pleasant demeanor, and positive attitude
Proven experience in successfully dealing with and resolving conflict
Previous experience in Customer Service and performing administrative functions
Have a valid driver's license
Be willing and able to work irregular hours including evenings and weekends
Possess excellent English communication skills
Be highly organized, and capable of meeting deadlines in a busy and high-pressure environment

Benefits:

Competitive pay
Extended health care including medical, dental, and vision coverage
Life insurance, drug coverage, and wellness programs
Discounts on rent at Northview properties
Vacation Travel Assistance for Northern employees

If your background matches the qualifications listed above and you are looking for an opportunity to make a difference in the communities we serve, please submit your resume in confidence. Please note, only those candidates chosen to continue through the selection process will be contacted. Northview welcomes and encourages applications from people with disabilities.

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More about this job

Responsibilities

The Customer Service Coordinator is responsible for building and maintaining positive relationships with residents while ensuring efficient property operations and resident retention. Key duties include handling inquiries, managing lease documentation, conducting inspections, and representing the company at tenancy board hearings.

Requirements

Candidates must possess strong customer service and administrative experience, along with excellent English communication skills and a professional demeanor. A valid driver's license is required, and the role demands the ability to work irregular hours, including evenings and weekends.

Skills

Customer service
Conflict resolution
Administrative support
Data entry
Lease management
Reporting
Communication
Organization
Time management
Property management
Yardi
Inspection

Benefits

Extended health care
Medical coverage
Dental coverage
Vision coverage
Life insurance
Drug coverage
Wellness programs
Rent discounts
Vacation travel assistance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Residential
Property Management
Leasing
Yardi
Conflict Resolution
Administrative
Reporting
Lease Expiries
Market Rents
Resident Relations
Tenancy Board
Inspections
Data Management
Communication
Organization

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