Customer service agent

• Location 2235 south nicholson streetPrince George, BCV2N 1V9
• Work location On site
• Salary$20.00 to $25.00HOUR hourly (To be negotiated) / 40 hours per week
• Terms of employment Permanent employmentFull time
• , 08:00 to 16:30
• Starts as soon as possible
• Benefits: Health benefits, Financial benefits, Other benefits
• vacancies 1 vacancy
• Source Job Bank #3691212

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive payments
• Explain procedures, risks and benefits to clients
• Answer clients' inquiries and provide information
• Process claims transactions

Experience and specialization

Computer and technology knowledge

• MS Outlook
• Social Media
• Simply Accounting

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment

Personal suitability

• Client focus
• Excellent oral communication
• Reliability
• Team player
• Honesty

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Bonus
• Group insurance benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• Paid time off (volunteering or personal days)
• Team building opportunities