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Added 37 mins ago
Relationship Manager, Business Markets
Royal Bank of Canada
Saguenay, QC
Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 51 mins ago
Senior Program Manager
Jobgether
Canada
Full-time
As a Senior Program Manager, you will lead complex, cross-functional software initiatives from planning through release, helping teams deliver against ambitious customer and business…
Added 1 hour ago
Registered Nurse
Alberta Health Services
Rocky Mountain House, AB
Temporary
…prior to providing care. This position will report to the Unit Manager -Rocky Mountain House and will support two programs: Acute Care and Emergency. The RN will be committed to providing…
Added 1 hour ago
Registered Nurse
Alberta Health Services
Fort Saskatchewan, AB
Part-time
…In this role, you will be a member of an integrated service delivery team providing care and treatment to clients in the Emergency Department, utilizing professional knowledge, clinical…
Added 1 hour ago
Supervisor
Alberta Health Services
Grande Prairie, AB
Temporary
…patient care. Reporting to the Provincial Fleet Maintenance Manager, you will supervise and support VESST and Fleet Coordinator staff, oversee daily operations, and promote a culture of…
Added 1 hour ago
Analyst
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Temporary
…individual who enjoys owning analytics projects from inception to delivery. The successful candidate will independently work with stakeholders to gather business requirements, identify and…
Added 1 hour ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - CALGARY, AB
Flight Centre Travel Group Canada
AB · Alberta, Canada
Full-time
…exceptional first impressions? As a Customer Onboarding Success Manager, you will play a critical role in guiding new and existing Corporate Traveler clients through their onboarding…
Added 1 hour ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - VANCOUVER BC
Flight Centre Travel Group Canada
BC · British Columbia, Canada
Full-time
…exceptional first impressions? As a Customer Onboarding Success Manager, you will play a critical role in guiding new and existing Corporate Traveler clients through their onboarding…
Added 1 hour ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - MONTREAL, QC
Flight Centre Travel Group Canada
Quebec, QC
Full-time
…exceptional first impressions? As a Customer Onboarding Success Manager, you will play a critical role in guiding new and existing Corporate Traveler clients through their onboarding…
Added 1 hour ago
Senior Manager, Culture Leadership and Learning, Executive Leadership Programs
Deloitte
Toronto, ON
Full-time
As a Senior Manager, you will lead multidisciplinary consulting teams and play a key role in shaping client engagements from strategy through execution. You will positively influence…
Added 1 hour ago
Senior Site Services Coordinator (Minerals & Metals)
Ausenco
Burlington, ON
Full-time
…we deliver innovative, value-add consulting studies, project delivery, asset operations and maintenance solutions to the mining & metals, oil & gas, and industrial…
Added 1 hour ago
Account Manager Team Lead
Zen Educate
Vancouver, BC
$85,000 to $100,000 CAD / year
Full-time
Define and set targets: Own the overall end-to-end delivery of a new city including planning, hiring, people management, launch, and everything in between.
Added 1 hour ago
SAP Senior Project Manager
Deloitte
Toronto, ON
Full-time
As a Senior Manager within Deloitte's SAP Project Management practice, you will:
Added 1 hour ago
Product Manager
Enverus
Calgary, AB
Full-time
We are seeking a highly driven Product Manager to strengthen and extend Enverus' position as the authoritative system of record for Power Infrastructure data.
Added 1 hour ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
Full-time
…exceptional first impressions? As a Customer Onboarding Success Manager, you will play a critical role in guiding new and existing Corporate Traveler clients through their onboarding…
Added 1 hour ago
Economic Development & Tourism Associate
Corporation of the Town of Prescott
Prescott, ON
Part-time
Reporting to the Manager of Economic Development & Tourism, the Economic Development & Tourism Associate supports the planning, coordination, and delivery of initiatives that promote…
Added 1 hour ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - OTTAWA, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
Full-time
…exceptional first impressions? As a Customer Onboarding Success Manager, you will play a critical role in guiding new and existing Corporate Traveler clients through their onboarding…
Added 1 hour ago
Therapy Assistant LC
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Temporary
…Care, and Innovation. These pillars guide the development and delivery of service to all patients and families at SHC. The Allied Health department at South Health Campus provides services…
Added 1 hour ago
Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Temporary
AHS has an exciting opportunity for a Unit Manager at the Foothills Medical Center, with responsibility for clinical operations and programmatic leadership for the Emergency Department. In…
Added 1 hour ago
Occupational Therapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Temporary
…Care, and Innovation. These pillars guide the development and delivery of service to all patients and families at SHC. The Allied Health department at South Health Campus provides services…
Added 1 hour ago
Physiotherapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Temporary
…Care, and Innovation. These pillars guide the development and delivery of service to all patients and families at South Health Campus. The Allied Health department at South Health Campus…
Added 2 hours ago
Project Coordinator - Live Events & Scenery
Scene Ideas Inc.
Richmond, BC
$24 to $28 CAD / hour
Contract
…direction of the Director of Operations and assigned Project…
Added 2 hours ago
shift supervisor - Store# 63493, EARL ARMSTRONG & LIMEBANK
Starbucks Coffee Company
Ottawa, ON
Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 hours ago
Delivery and Courier Driver - (1 year-contract)
TK Elevator
Dieppe, NB
Full-time
Prepare vehicle for delivery. Verify all items are securely loaded and protected from the elements and all accompanying paperwork is available
Added 2 hours ago
General Manager
P3 Veterinary Partners
Halifax, NS
Full-time
P3 Veterinary Partners is seeking an experienced General Manager to join our innovative team in a full-time capacity at Coastal Care Veterinary Emergency & Referral Hospital in Halifax, NS.

Northwestel

Account Manager

Yellowknife, NT, X1A 3S9, Canada
Iqaluit, NU, X0A 0H0, Canada
Whitehorse, YT, Y1A 4P9, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Applications open in a new tab.

Original job description

The Account Manager, reporting to the Senior Manager of Sales, is responsible for growing and maintaining revenues within the general business market for assigned accounts within the sales territory. This is accomplished by developing and maintaining strong customer relationships, overseeing clients' telecommunications equipment and service requirements, identifying opportunities to support their evolving business needs, and ensuring a high level of day-to-day customer service and account management.

Employment Equity

We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. If you are an Indigenous person, a woman, a person with a disability, or a visible minority please indicate so when you are completing the pre-screen questions as you apply to receive hiring preference.

Specific Accountabilities

Develop the general business market within the assigned accounts to grow and maintain revenues through the sale of telecommunications products and services and the delivery of a high level of customer service.
Develop telecommunications solutions for customers by identifying business drivers, challenges, and objectives, and aligning them with technology solutions through proposals and recommendations.
Develop, maintain, and execute account plans for assigned customers, including growth strategies, retention initiatives, customer engagement activities, and opportunity management.
Build and maintain strong business relationships with customers through regular contact, account reviews, and ongoing consultation to ensure customer satisfaction, identify emerging needs, and support long-term customer retention and growth.
Coordinate and collaborate with internal stakeholders, including Sales Assistants, Business Care Centre, Operations, and Project Management teams, to ensure the successful delivery of products, services, and customer initiatives.
Identify, qualify, and pursue new business opportunities within existing and prospective accounts through proactive prospecting, solution selling, and customer relationship development.
Qualify accounts for consideration as High Value Customers and Account Executive treatment.

Knowledge and Skills Required

This position requires a business degree with a major in marketing/sales or technology (or an equivalent combination of experience and/or credentials)
One year of Business Telecommunications sales and strong customer service skills.
Strong sales, interpersonal, communication (written and oral), presentation and analytical skills.
Occasional weekend and evening work is required of this position. The position may also be required to travel four times per year for up to one week at a time, or up to one week per month dependent on location of position.
As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit.

What We Offer You

Health & Wellness Benefits, Pension Plan, Discounts
Team Incentive Bonus
Paid Vacation with a Vacation Travel Allowance
Work-Life Balance
Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

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More about this job

Responsibilities

Grow and retain revenue across assigned general business accounts by selling telecommunications products and services, developing tailored solutions, and delivering strong customer service. Build customer relationships, manage account plans and opportunities, and coordinate with internal teams to ensure successful delivery and long-term customer growth.

Requirements

A business degree with a major in marketing, sales, or technology is required, or an equivalent combination of experience and credentials. The role requires one year of business telecommunications sales experience, strong customer service and communication skills, and may involve occasional evening or weekend work and travel.

Skills

Telecommunications Sales
Customer Service
Account Management
Sales
Interpersonal Skills
Written Communication
Oral Communication
Presentation Skills
Analytical Skills
Solution Selling
Prospecting
Customer Relationship Development
Account Planning
Opportunity Management
Telecommunications Solutions
Stakeholder Collaboration

Benefits

Health and Wellness Benefits
Pension Plan
Discounts
Team Incentive Bonus
Paid Vacation
Vacation Travel Allowance
Work-Life Balance
Community Involvement

Visa sponsorship

Not detected in the job text

Keywords

General Business Market
Telecommunications
Telecommunications Products
Telecommunications Services
Account Management
Account Plans
Revenue Growth
Customer Retention
Customer Service
Customer Relationships
Technology Solutions
Solution Selling
Proposals
Recommendations
Opportunity Management
Prospecting
Account Reviews
Customer Engagement
High-Value Customers
Sales Territory
Business Drivers
Customer Satisfaction
Stakeholder Collaboration
Project Management
Marketing
Sales
Analytical Skills
Employment Equity
Health and Safety

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