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Added 6 mins ago
RECREATION MANAGER
Extendicare
St. Paul, AB
Full-time
Performs rotational weekend and holiday on-call manager duties
Added 6 mins ago
Business Manager (Go Richmond Subaru)
Go Auto
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Other
Learn and Grow - We're committed to your growth and development. Our Go Auto University will equip you with the skills and knowledge you need to become a top-performing finance…
Added 6 mins ago
Regional Maintenance Manager
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Full-time
The Regional Maintenance Manager (RMM) is a senior regional operations leadership role responsible for driving maintenance excellence, operational consistency, asset performance, and…
Added 6 mins ago
Regional Maintenance Manager
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The Regional Maintenance Manager (RMM) is a senior regional operations leadership role responsible for driving maintenance excellence, operational consistency, asset performance, and…
Added 6 mins ago
Front of House Manager
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Full-time
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Added 6 mins ago
Manager of Staffed Homes
Community Living Society
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Full-time
Various internal leadership and development opportunities
Added 6 mins ago
Operations Manager (70309762)
Sodexo Canada Ltd
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Full-time
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Added 6 mins ago
Assistant Store Manager - Dix 30
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Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 6 mins ago
Lead Data Manager for Clinical Trials
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$130,000 to $150,000 CAD / year
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Added 6 mins ago
Customer Experience Leader
Indigo Books & Music
Abbotsford, BC
$18.85 to $23.55 CAD / hour
Part-time
…consistently brought to life through strong Sales Generation Leadership (SGL) practices, including active coaching and in-the-moment feedback that reinforce service behaviours and customer…
Added 6 mins ago
Health & Safety Manager
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Merritt, BC
$78,000 to $98,000 CAD / year
Full-time
The Health & Safety Manager will work collaboratively with City departments and employee groups to foster a strong culture of safety throughout the organization. The position will support…
Added 6 mins ago
Trade Marketing & Label Manager
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Full-time
Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and…
Added 18 mins ago
Manager, Tax
ACCA Careers
Waterloo, ON
Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
Added 18 mins ago
Account Officer
Aviso
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$55,000 to $65,000 CAD / year
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…leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who…
Added 18 mins ago
Inventory Supervisor
Community Natural Foods
Calgary, AB
Full-time
Actively managing the work of Clerks by engaging with them, assessing and supporting them and providing tools for development
Added 18 mins ago
Senior Advisor, Talent Acquisition
Pomerleau
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$87,000 to $112,000 CAD / year
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As a Senior Talent Acquisition Advisor within Pomerleau’s Talent, Culture and Leadership team, you will play a key role in the future success of the organization by leveraging your…
Added 18 mins ago
Data Engineer II - CPB Data Curation
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Electrician Foreperson - Cenovus Lloydminster Upgrader - Maintenance Project
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Added 18 mins ago
Senior Project Manager (Data & Analytics, Oracle Fusion ERP & Digital Transformation)
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Contract
We are seeking a Senior Technical Project Manager to lead complex enterprise transformation initiatives across Corporate Applications, Data & Analytics, ERP Platforms, and Digital…
Added 18 mins ago
Fractional Sales Consultant
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…security controls, escalating emerging threats to the Risk Manager and Senior Leadership Team, and supporting the continuous improvement of security…
Added 18 mins ago
Machining Production Manager
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Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 18 mins ago
Production Finish Manager
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The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 18 mins ago
Tech Lead - Software Engineering
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$130,000 to $170,000 CAD / year
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2+ years of technical leadership experience as a tech lead, staff engineer, engineering manager, or similar role.
Added 18 mins ago
Technical Sales Representative
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Grande Prairie, AB
Full-time
…Representative to join our team. Reporting to the Regional Sales Manager, this role is responsible for driving sales growth, building strong customer relationships, and providing technical…
Added 18 mins ago
Operations Manager (manufacturing)
W3Global
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$75,000 to $100,000 CAD / year
Full-time
Provide leadership, training, coaching, and performance management for all production staff.

Northwestel

Account Manager

Yellowknife, NT, X1A 3S9, Canada
Iqaluit, NU, X0A 0H0, Canada
Whitehorse, YT, Y1A 4P9, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Applications open in a new tab.

Original job description

The Account Manager, reporting to the Senior Manager of Sales, is responsible for growing and maintaining revenues within the general business market for assigned accounts within the sales territory. This is accomplished by developing and maintaining strong customer relationships, overseeing clients' telecommunications equipment and service requirements, identifying opportunities to support their evolving business needs, and ensuring a high level of day-to-day customer service and account management.

Employment Equity

We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. If you are an Indigenous person, a woman, a person with a disability, or a visible minority please indicate so when you are completing the pre-screen questions as you apply to receive hiring preference.

Specific Accountabilities

Develop the general business market within the assigned accounts to grow and maintain revenues through the sale of telecommunications products and services and the delivery of a high level of customer service.
Develop telecommunications solutions for customers by identifying business drivers, challenges, and objectives, and aligning them with technology solutions through proposals and recommendations.
Develop, maintain, and execute account plans for assigned customers, including growth strategies, retention initiatives, customer engagement activities, and opportunity management.
Build and maintain strong business relationships with customers through regular contact, account reviews, and ongoing consultation to ensure customer satisfaction, identify emerging needs, and support long-term customer retention and growth.
Coordinate and collaborate with internal stakeholders, including Sales Assistants, Business Care Centre, Operations, and Project Management teams, to ensure the successful delivery of products, services, and customer initiatives.
Identify, qualify, and pursue new business opportunities within existing and prospective accounts through proactive prospecting, solution selling, and customer relationship development.
Qualify accounts for consideration as High Value Customers and Account Executive treatment.

Knowledge and Skills Required

This position requires a business degree with a major in marketing/sales or technology (or an equivalent combination of experience and/or credentials)
One year of Business Telecommunications sales and strong customer service skills.
Strong sales, interpersonal, communication (written and oral), presentation and analytical skills.
Occasional weekend and evening work is required of this position. The position may also be required to travel four times per year for up to one week at a time, or up to one week per month dependent on location of position.
As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit.

What We Offer You

Health & Wellness Benefits, Pension Plan, Discounts
Team Incentive Bonus
Paid Vacation with a Vacation Travel Allowance
Work-Life Balance
Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

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More about this job

Responsibilities

Grow and retain revenue across assigned general business accounts by selling telecommunications products and services, developing tailored solutions, and delivering strong customer service. Build customer relationships, manage account plans and opportunities, and coordinate with internal teams to ensure successful delivery and long-term customer growth.

Requirements

A business degree with a major in marketing, sales, or technology is required, or an equivalent combination of experience and credentials. The role requires one year of business telecommunications sales experience, strong customer service and communication skills, and may involve occasional evening or weekend work and travel.

Skills

Telecommunications Sales
Customer Service
Account Management
Sales
Interpersonal Skills
Written Communication
Oral Communication
Presentation Skills
Analytical Skills
Solution Selling
Prospecting
Customer Relationship Development
Account Planning
Opportunity Management
Telecommunications Solutions
Stakeholder Collaboration

Benefits

Health and Wellness Benefits
Pension Plan
Discounts
Team Incentive Bonus
Paid Vacation
Vacation Travel Allowance
Work-Life Balance
Community Involvement

Visa sponsorship

Not detected in the job text

Keywords

General Business Market
Telecommunications
Telecommunications Products
Telecommunications Services
Account Management
Account Plans
Revenue Growth
Customer Retention
Customer Service
Customer Relationships
Technology Solutions
Solution Selling
Proposals
Recommendations
Opportunity Management
Prospecting
Account Reviews
Customer Engagement
High-Value Customers
Sales Territory
Business Drivers
Customer Satisfaction
Stakeholder Collaboration
Project Management
Marketing
Sales
Analytical Skills
Employment Equity
Health and Safety

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