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Added 1 month ago
MU
Associate Director Operations and Systems
McGill University
Brown Student Serv.
- Full-time
McGill’s Scholarship and Student Aid Ofﬁce (SSAO) advises McGill students on funding options, budgeting, and debt management. They disburse all provincial, federal, and US student aid…
Added 1 month ago
LA
Lead Solution Architect
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, ON
- Full-time
…opportunity to embody our organizational values within our Information Services Branch. As a valued member of our team, reporting directly to the Manager, Digital Solutions, you will…
Added 1 month ago
E
Senior Analyst, Finance Systems
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Manager – Finance Systems, the Senior Analyst – Finance Systems will be responsible for assisting with Workday financial system configuration, reporting and…
Added 1 month ago
MH
Implementations Manager
MedMe Health
Toronto, ON
- $105,000 to $145,000 CAD / year
- Full-time
…or thousands of pharmacy locations. The scope extends beyond technical deployment to clinical workflows, training, change management, and adoption. You’ll lead the overall program, bringing…
Added 1 month ago
ZT
Senior Manager, Technical Software Program Manager
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
Must have experience and past responsibility for multiple significant solution offerings delivered-to-market for AI and/or SaaS based offerings
Added 1 month ago
Senior Customer Success Manager (Transformation Advisor), Independent Software Vendor (ISV)
Amazon
Toronto, ON
AWS Canada is looking for a Customer Success Manager (CSM) to join our Independent Software Vendor (ISV) team, a role at the intersection of technology strategy, business transformation,…
Added 1 month ago
B
Strategic Sourcing Manager
BMO
Toronto, ON · YNG
- Full-time
The Sourcing Manager, External Labor supports end-to-end sourcing for BMO's External Labor portfolio, including professional services, advisory services, technology services, staff…
Added 1 month ago
O
Senior Analyst, Research Operations
OICR
ON · MaRS Centre, Toronto, Ontario
- Contract
The Ontario Institute for Cancer Research (OICR) is looking to fill an existing position for a Senior Analyst to join the Research Operations team. The Senior Analyst plays a fundamental…
Added 1 month ago
FT
Systems Coordinator – Degree Audit - Appendix D/Temporary Assignment
Fanshawe Toronto@ILAC
London, ON
- Full-time
Must have a clear understanding of the processes which are impacted by the degree audit information
Added 1 month ago
N
Implementation Manager
Northwestel
Iqaluit, NU · Ottawa, ON
- Full-time
The Implementation Manager, reporting to, Senior Manager, is accountable for managing capital projects relating to implementation of Northwestel systems, facilities and equipment based on…
Added 1 month ago
T
Solutions Design IT Specialist
TD
Toronto, ON
- Full-time
Work with the Technology Project Manager, Business Analysts / Systems Analysts, and other team members to define metrics and performance goals for the application
Added 1 month ago
Senior Manager, Wealth Management Taxation - Montreal, QC
Scotiabank
Montreal, QC
The ideal candidate must have the following:
Added 1 month ago
K
Staff Technical Program Manager
Kaseya
Vancouver, BC
- Full-time
Reports To: Director, Technical Program Management
Added 1 month ago
R
Principal Enterprise Architect
RBC
Toronto, ON
- Full-time
Develop executive presentations, solutions design documentation, and point of view technology white papers formally presenting them to executives, management, and employees throughout the…
Added 1 month ago
Human Resources Coordinator E049-26
Legal Aid BC
Vancouver, BC
Coordinates the administration of Employee Recognition and Employee Wellness programs including Agendas, minute taking; program budget and processes invoice payments; provides advice and…
Added 1 month ago
CB
Senior Project Manager, Self-Perform Concrete (CB)
Clark Builders
Edmonton, AB
- Full-time
The Senior Project Manager, SDC Self-Perform is responsible for planning, coordinating, and managing the execution of Self-Perform Concrete on the Sturgeon Data Center project. Working as…
Added 1 month ago
DU
Manager, Strategic Operations Grants and Contracts
Dalhousie University
Halifax, NS
- Full-time
Position Title Manager, Strategic Operations Grants and Contracts
Added 1 month ago
GC
Manager, Service Centre
Grainger Canada
Montreal, QC
- Full-time
Must have demonstrated leadership skills developed through previous people management experience
Added 1 month ago
WG
Core Logging Geologist - Surface Exploration
Wesdome Gold Mines Ltd
Wawa, ON
- $77,000 to $100,000 CAD / year
- Full-time
Reporting to the Exploration Manager and Exploration Superintendent, the Logging Geologist – Surface Exploration will support the surface exploration activities near the Eagle River, Mishi,…
Added 1 month ago
WG
Senior Geologist - Surface Exploration
Wesdome Gold Mines Ltd
Wawa, ON
- $124,000 to $160,000 CAD / year
- Full-time
Reporting to the Exploration Manager and Exploration Superintendent, the Senior Geologist – Surface Exploration will support the planning, coordination, and oversight of surface exploration…
Added 1 month ago
KC
Senior Tax Analyst
Klohn Crippen Berger
Vancouver, BC
- Full-time
Strong technical knowledge of Canadian corporate tax principles, with international or cross-border tax experience preferred
Added 1 month ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- Full-time
Imagine a career where your creativity and technical skills can fuel BIG innovations. Where your work will have an impact on the productivity of our users’ day-to-day lives. Be recognized…
Added 1 month ago
Vertical Account Manager, Industrial Automation, Automotive
Siemens
Oakville, ON
Consultative Selling: Engage with senior leaders, program managers, and technical experts within customer organizations to understand their challenges related to automation and drive…
Added 1 month ago
TP
Analyst, IT Support
TRANS-NORTHERN PIPELINES
Richmond Hill, ON
- Full-time
This role requires the employee to work 1 to 2 days per week in the office
Added 1 month ago
WM
Container Welder
Waste Management, Inc. (WM)
Hamilton, ON · STONEY CREEK, ON
- Full-time
…fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from…

Northwestel

Implementation Manager

Iqaluit, NU, X0A 0H0, Canada
Ottawa, ON, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

The Implementation Manager, reporting to, Senior Manager, is accountable for managing capital projects relating to implementation of Northwestel systems, facilities and equipment based on user/service requirements driven from an understanding of business needs. The manager determines the most cost-effective method for accomplishing project needs from general information, user requirements, planning input; resulting in the development of detailed engineering plans, estimates, budgets, specifications and schedules to evaluate and implement new systems and technologies.

The successful incumbent is accountable for the ongoing monitoring and planning’s that drives Northwestel’s operations force: availability management, configuration management, capacity management to ensure adequate network and OSS (Operational Support Systems) capacity is provided for current and future needs.

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Please clearly indicate on your application if you are an Indigenous person, a woman, a person with a disability, or a visible minority if you wish to receive hiring preference.

Specific Accountabilities Implementation

Through review of business plan objectives for specific technologies, the incumbent designs and develops detailed plans according to company standards for capital projects including unit testing & exception handling, developing installation specifications and detailed cost estimates including support packages consisting of support procedures, training, spares and vendor support.
Once detailed plans have been developed, create implementation schedules, procure materials, equipment, engineering hardware and software, develop work schedules and priorities (for internal staff and/or contractors).
Through project management discipline, ensure work is being done to specifications and meeting timelines set out, monitoring of capital budget expenditures; performs systems testing and acceptance of project. Evaluates skills and engages either internal personnel (or) contactors to perform work functions. Conduct work site inspections and maintains build quality through audits.
The incumbent is responsible for developing proposed network designs for review and consideration; creating detailed circuit orders based on network designs and documenting any “as-built” network construction.
While adhering to ITIL change management guidelines the Implementation Manager is responsible for submitting Requests for Change (RFCs) including Methods of Procedures and Roll Back plans for Network Changes associated with project work; as well as participating in Change Advisory Board meetings as a Subject Matter Expert.
Provides third level technical support to various projects and areas of the organization.

Capacity and Availability Management

Responsible for managing capacity and availability of assets to ensure planners have information to develop technology business plans.
The incumbent is responsible for tracking and generating asset information required for planning purposes including predicting replacement, enhancement of assets based on age, return on investment, performance and capacity while developing best practices (CNPs).
Provide support through Incident Management including assisting in resolution of any escalated incidents and resolution of reoccurring incidents or problems with the current network.

Business Planning

Provide input and solutions to Strategic planners, steering teams, the portfolio management team, and the overall ITM business plan. The Implementation Manager is a key contributor to the strategic planning process.
Develop Implementable plans including descriptions of the underlying business need and solution, as well as a High Level estimated project plan including resourcing, cost, timeline, and business value.
Assess technological business needs on a case by case basis, utilize that assessment to develop business cases for technological solutions.
Maintain technology menu through approving devices for specific applications including IOS versions and levels; maintain, support and enforce technology approval process.

Knowledge and Skills Required

The knowledge and skills for this position are defined by the specific technology. Please refer to the ITM Technology skill matrix for each specification. In conjunction with those specifications, this position also requires that the incumbent possess very good organizational, analytical, communication (oral and written) skills and be computer literate with the Microsoft Office Suite of applications (Word, Excel, Access).

What We Offer You

Health & Wellness Benefits, Pension Plan, Discounts
Team Incentive Bonus
Paid Vacation with a Vacation Travel Allowance
Work-Life Balance
Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Implementation Manager is responsible for managing capital projects, including the design, scheduling, and implementation of Northwestel systems and infrastructure. They also oversee capacity and availability management to ensure network performance meets current and future business needs.

Requirements

The role requires strong organizational, analytical, and communication skills, along with proficiency in Microsoft Office applications. Candidates must be able to manage complex engineering projects and adhere to ITIL change management guidelines.

Skills

Project Management
Capital Project Planning
Network Design
Capacity Management
Availability Management
Configuration Management
ITIL Change Management
Technical Support
Budgeting
Engineering Plans
Vendor Support
System Testing
Microsoft Office Suite
Analytical Skills
Communication Skills
Organizational Skills

Benefits

Health & Wellness Benefits
Pension Plan
Discounts
Team Incentive Bonus
Paid Vacation
Vacation Travel Allowance

Visa sponsorship

Not detected in the job text

Keywords

Implementation Manager
Capital Projects
Network Engineering
OSS
Operational Support Systems
ITIL
Change Management
Capacity Management
Availability Management
Project Management
Engineering Plans
Budgeting
Vendor Support
Incident Management
Strategic Planning
Microsoft Word
Microsoft Excel
Microsoft Access
Network Design
Infrastructure
Telecommunications
Technical Support
Quality Audits
Business Planning
Asset Management

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Work requirements

Jobs in Canada