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Added 14 mins ago
AA
Senior Manager, Canadian Tax
ASSA ABLOY Opening Solutions Americas
Toronto, ON · North York, ON
- Full-time
We are seeking an experienced and strategic Senior Manager, Canadian Tax to lead all aspects of Canadian tax compliance, reporting, planning, and controversy management. This role will…
Added 14 mins ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
…work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring…
Added 14 mins ago
HR
Technical Safety Specialist
Hitachi Rail
Burnaby, BC
- Full-time
…work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring…
Added 14 mins ago
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Project Manager
Affinity
Vancouver, BC
- Contract
On behalf of our Healthcare Client, Affinity is seeking a Project Manager who has led the technology side of an office relocation, consolidation, new build, or fit-out end to end, including…
Added 14 mins ago
A
Project Manager III
Affinity
Richmond, BC
- Contract
On behalf of our public sector client, Affinity is seeking a Project Manager III who will be responsible for leading the design and implementation of complex, cross-functional business…
Added 14 mins ago
HR
Senior Quantity Surveyor - Ontario Line Project
Hitachi Rail
Toronto, ON
- Full-time
…work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring…
Added 28 mins ago
SO
Senior Software Engineer, Dentrix Ascend
Software of Excellence
Surrey, BC
- Full-time
Henry Schein One Canada builds technology that helps dental professionals, teams, and organizations work more efficiently and deliver better patient care. Recognized as one of the 2026 Best…
Added 29 mins ago
GS
SENIOR BUSINESS DEVELOPMENT EXECUTIVE – RMC SOLUTIONS
Giatec Scientific Inc.
Ottawa, ON
- Full-time
We’re seeking a Senior Business Development Executive to join our RMC Solutions team as a hunter and technical discovery expert. This is a sophisticated, relationship-driven role that…
Added 29 mins ago
E
MANAGER, ENTREPRENEUR EXPERIENCE
Endeavor
Calgary, AB
- Full-time
…corporate structure or slow decision-making. We support ambitious technology entrepreneurs from across Canada building globally competitive…
Added 29 mins ago
T
Sr, Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
TD Securities Payments Workflow Technology team is looking for a senior mainframe developer to implement solutions in alignment with the firm’s technology strategy. The team is responsible…
Added 34 mins ago
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General manager - goods production, utilities, transportation and construction
PallayPack
Kirkland, QC
- $40 to $51 CAD / hour
- Full-time
- On-site
Authorize and organize the establishment of major departments and associated senior staff positions
Added 43 mins ago
RP
Senior Financial Analyst, Financial Planning & Projects
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking a Senior Financial Analyst to join their Finance team. Reporting to the Finance Manager, this position offers the opportunity to play a critical role in financial…
Added 43 mins ago
SR
Project Manager
Swim Recruiting
Victoria, BC
- Contract
Our provincial government client is seeking an IT Project Manager to support its Finance organization’s Provincial Treasury / Banking and Cash Management Branch. The role requires practical…
Added 43 mins ago
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HR Business Partner - Canada & US
Boomi
Vancouver, BC
- Full-time
…Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and…
Added 43 mins ago
HS
Senior Software Engineer
Henry Schein One Canada
Surrey, BC
- Full-time
Henry Schein One Canada builds technology that helps dental professionals, teams, and organizations work more efficiently and deliver better patient care. Recognized as one of the 2026 Best…
Added 44 mins ago
Manager - Banking Technology
EY
Toronto, ON · Montreal, QC
At EY, we’re all in to shape your future with confidence. As a Manager in our Canadian Banking Technology Consulting team within the Platforms group, you’ll play a key role in delivering…
Added 44 mins ago
Technology Consulting - Corporate, Commercial
EY
Toronto, ON · Montreal, QC
5+ years (Manager) or 10+ years (Senior Manager) of experience delivering technology, digital, or business transformation initiatives within commercial, corporate, or SME banking…
Added 1 hour ago
ES
Senior Site Reliability Engineer – AEM
Epsilon Solutions Ltd.
Toronto, ON
- Full-time
Senior Site Reliability Engineer – Adobe Experience Manager (AEM), CDN and Edge Delivery
Added 1 hour ago
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Workplace Ambassador II
BGIS
Laval, QC
- Full-time
…facilities and workplace experience teams, client employees and senior executives, BGIS facilities and project teams, technology and furniture vendors, food service operators and fitness…
Added 1 hour ago
HS
Senior Java Software Engineer
Henry Schein One Canada
Surrey, BC
- $130,000 to $142,000 CAD / year
- Full-time
Henry Schein One Canada builds technology that helps dental professionals, teams, and organizations work more efficiently and deliver better patient care. Recognized as one of the 2026 Best…
Added 1 hour ago
P
Senior Product Manager, Digital Assets Squad
Purpose
Toronto, ON
- Full-time
Purpose Unlimited is looking for a Senior Product Manager to bring dedicated, full-time leadership to the Digital Assets Squad - owning the roadmap, the figures of merit, and the ship date…
Added 1 hour ago
P
Senior Product Manager, Fund Management
Purpose
Toronto, ON
- Full-time
…unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the…
Added 1 hour ago
IG
Power Platform Developer
Insight Global
Toronto, ON
- $40 to $45 CAD / hour
- Contract
Experience supporting customer service, contact centre, agent, or manager-facing technology
Added 1 hour ago
S
Senior Organizational Change Management Specialist – AI Transformation
Systematix
Ottawa, ON
- Contract
We are Systematix and we are currently seeking a Senior Organizational Change Management Specialist – AI Transformation for an opportunity with a public sector client. The ideal candidate…

Northwestel

Implementation Manager

Iqaluit, NU, X0A 0H0, Canada
Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

The Implementation Manager, reporting to, Senior Manager, is accountable for managing capital projects relating to implementation of Northwestel systems, facilities and equipment based on user/service requirements driven from an understanding of business needs. The manager determines the most cost-effective method for accomplishing project needs from general information, user requirements, planning input; resulting in the development of detailed engineering plans, estimates, budgets, specifications and schedules to evaluate and implement new systems and technologies.

The successful incumbent is accountable for the ongoing monitoring and planning’s that drives Northwestel’s operations force: availability management, configuration management, capacity management to ensure adequate network and OSS (Operational Support Systems) capacity is provided for current and future needs.

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Please clearly indicate on your application if you are an Indigenous person, a woman, a person with a disability, or a visible minority if you wish to receive hiring preference.

Specific Accountabilities Implementation

Through review of business plan objectives for specific technologies, the incumbent designs and develops detailed plans according to company standards for capital projects including unit testing & exception handling, developing installation specifications and detailed cost estimates including support packages consisting of support procedures, training, spares and vendor support.
Once detailed plans have been developed, create implementation schedules, procure materials, equipment, engineering hardware and software, develop work schedules and priorities (for internal staff and/or contractors).
Through project management discipline, ensure work is being done to specifications and meeting timelines set out, monitoring of capital budget expenditures; performs systems testing and acceptance of project. Evaluates skills and engages either internal personnel (or) contactors to perform work functions. Conduct work site inspections and maintains build quality through audits.
The incumbent is responsible for developing proposed network designs for review and consideration; creating detailed circuit orders based on network designs and documenting any “as-built” network construction.
While adhering to ITIL change management guidelines the Implementation Manager is responsible for submitting Requests for Change (RFCs) including Methods of Procedures and Roll Back plans for Network Changes associated with project work; as well as participating in Change Advisory Board meetings as a Subject Matter Expert.
Provides third level technical support to various projects and areas of the organization.

Capacity and Availability Management

Responsible for managing capacity and availability of assets to ensure planners have information to develop technology business plans.
The incumbent is responsible for tracking and generating asset information required for planning purposes including predicting replacement, enhancement of assets based on age, return on investment, performance and capacity while developing best practices (CNPs).
Provide support through Incident Management including assisting in resolution of any escalated incidents and resolution of reoccurring incidents or problems with the current network.

Business Planning

Provide input and solutions to Strategic planners, steering teams, the portfolio management team, and the overall ITM business plan. The Implementation Manager is a key contributor to the strategic planning process.
Develop Implementable plans including descriptions of the underlying business need and solution, as well as a High Level estimated project plan including resourcing, cost, timeline, and business value.
Assess technological business needs on a case by case basis, utilize that assessment to develop business cases for technological solutions.
Maintain technology menu through approving devices for specific applications including IOS versions and levels; maintain, support and enforce technology approval process.

Knowledge and Skills Required

The knowledge and skills for this position are defined by the specific technology. Please refer to the ITM Technology skill matrix for each specification. In conjunction with those specifications, this position also requires that the incumbent possess very good organizational, analytical, communication (oral and written) skills and be computer literate with the Microsoft Office Suite of applications (Word, Excel, Access).

What We Offer You

Health & Wellness Benefits, Pension Plan, Discounts
Team Incentive Bonus
Paid Vacation with a Vacation Travel Allowance
Work-Life Balance
Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

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More about this job

Responsibilities

The Implementation Manager is responsible for managing capital projects, including the design, scheduling, and implementation of Northwestel systems and infrastructure. They also oversee capacity and availability management to ensure network performance meets current and future business needs.

Requirements

The role requires strong organizational, analytical, and communication skills, along with proficiency in Microsoft Office applications. Candidates must be able to manage complex engineering projects and adhere to ITIL change management guidelines.

Skills

Project Management
Capital Project Planning
Network Design
Capacity Management
Availability Management
Configuration Management
ITIL Change Management
Technical Support
Budgeting
Engineering Plans
Vendor Support
System Testing
Microsoft Office Suite
Analytical Skills
Communication Skills
Organizational Skills

Benefits

Health & Wellness Benefits
Pension Plan
Discounts
Team Incentive Bonus
Paid Vacation
Vacation Travel Allowance

Visa sponsorship

Not detected in the job text

Keywords

Implementation Manager
Capital Projects
Network Engineering
OSS
Operational Support Systems
ITIL
Change Management
Capacity Management
Availability Management
Project Management
Engineering Plans
Budgeting
Vendor Support
Incident Management
Strategic Planning
Microsoft Word
Microsoft Excel
Microsoft Access
Network Design
Infrastructure
Telecommunications
Technical Support
Quality Audits
Business Planning
Asset Management

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