Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 12 hours ago
SC
Sales Associate Endy & Casper (Halifax) Full-Time Permanent
Sleep Country Canada
Halifax, NS
- Full-time
Endy is a Canadian e-commerce company that sells sleep products online. Founded in 2015, Endy primarily operates as an online storefront, with their main headquarters in Toronto and is one…
Added 13 hours ago
CC
Retail Store Manager
Canna Cabana
Toronto, ON · Queen Street E, Toronto, ON
- $50,000 CAD / year
- Full-time
AGCO CannSell license required along with clean police record check
Added 18 hours ago
LC
Associate Merchant, Joe Fresh - Co-op Student
Loblaw Companies Limited
Toronto, ON
- Full-time
Work collaboratively with various colleagues in merchandising, operations, finance, supply chain, e-commerce, marketing and other divisions to achieve category objectives.
Added 1 day ago
TM
Customer Success Associate - 12 Month Contract
Trudell Medical International
London, ON
- Contract
customer Success Associate - 12-Month Contract
Added 1 day ago
P
E-merchandising Associate
Pragmatike
Toronto, ON
- Full-time
At least 5–7 years' experience in e-merchandising, e-commerce, digital shelf management or a closely related digital marketing role, ideally in hospitality, travel, luxury retail or a…
Added 1 day ago
Customer Success Associate - 12 Month Contract
Trudell Medical Group
London, ON
customer Success Associate - 12-Month Contract
Added 1 day ago
A
Associate Director, PPC Marketing (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
…we are looking for a senior leader to craft Agoda’s global marketing strategy and execute upon it, using a wide range of tactics and tools, from price display to machine learning…
Added 2 days ago
TH
Temporary Sales Associate - Part-Time
Tommy Hilfiger
Cookstown, ON
- Part-time
Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
Added 2 days ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Cookstown, ON
- Part-time
Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
Added 2 days ago
NM
VP Growth Marketing
Natura Market
Mississauga, ON
- Full-time
8+ years in growth or performance marketing for DTC or e-commerce, ideally in grocery, CPG or subscription.
Added 2 days ago
N
Manager, Retail Store
Northwestel
Yellowknife, NT · Whitehorse, YT
- Full-time
May be required to represent Northwestel at appropriate business-related functions and events (e.g. Chamber of Commerce events, Trade Shows). Achieving subscriber financial targets and…
Added 2 days ago
JI
Department Manager - Paint
J.D. Irving, Limited
Saint John, NB
- Full-time
Department Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in meetings,…
Added 3 days ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
Private Capital x Commercial Effectiveness – Senior Consultant / Associate
Added 3 days ago
TH
Temporary Sales Associate - Part-Time
Tommy Hilfiger
Mississauga, ON
- Part-time
Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
Added 3 days ago
CC
Retail Store Manager
Canna Cabana
Toronto, ON · Wellesley, Toronto, ON
- $50,000 CAD / year
- Full-time
AGCO CannSell license required along with clean police record check
Added 3 days ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Mississauga, ON
- Part-time
Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
Added 3 days ago
A
Responsable de comptes, ventes numériques/ Digital Sales Account Manager
ADP
Montreal, QC
- Full-time
Intérêt marqué pour la vente, le développement des affaires, une expérience en service à la clientèle (centre d’appels, services bancaires ou commerce de détail, un atout)
Added 3 days ago
Associate VP
DEPT®
Toronto, ON
…are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop…
Added 6 days ago
A
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
- Full-time
Intérêt marqué pour la vente, le développement des affaires, une expérience en service à la clientèle (centre d’appels, services bancaires ou commerce de détail, un atout)
Added 6 days ago
W
(CAN) Senior Director, Digital Strategy and Media
Walmart
Mississauga, ON
- Full-time
15+ years of progressive experience across growth marketing, media, customer engagement, or digital commerce, including senior leadership roles.
Added 6 days ago
SI
Account Services Coordinator, Staples Promotional Products - Bilingual English/French
Staples Inc.
Montreal, QC
- Full-time
Associate's or Bachelor's degree in Business Administration, Marketing, Merchandising, Commerce, or a related field.
Added 6 days ago
SI
Strategic Merchandiser, Branded Merchandise - Staples Promotional Products (SPP)
Staples Inc.
Vaughan, ON
- Full-time
…strategic corporate accounts, curating merchandise for branded e-commerce stores, seasonal campaigns, activations and special…
Added 7 days ago
A
Associate Director, PPC Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
…we are looking for a senior leader to craft Agoda’s global marketing strategy and execute upon it, using a wide range of tactics and tools, from price display to machine learning…
Added 7 days ago
A
Associate Manager/Manager, B2B Pricing & Commercial Strategy (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
As Associate Manager/Manager, B2B Pricing & Commercial Strategy, you will own pricing strategy and execution while acting as a consultative, data‑driven advisor to B2B2C growth initiatives.…
Added 7 days ago
A
Associate Manager/Manager, B2B Pricing & Growth Strategy (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
As Associate Manager/Manager, B2B Pricing & Growth Strategy, you will own pricing strategy and execution while acting as a consultative, data‑driven advisor to B2B2C growth initiatives.…

Northwestel

Manager, Retail Store

Yellowknife, NT, X1A 3S9, Canada
Whitehorse, YT, Y1A 4P9, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

This position is responsible for the profitable operation of one or more storefront retail outlets using best practices customer service leadership skills that drive the sale of the various products and services through the acquisition and growth of new customers while enabling the growth and customer satisfaction of the existing customer base to exceed strategic objectives for the current operating year. Products and services include Mobile and Mobile solutions, Digital Cable, High Speed Internet, Landline services and Accessories.

This position has the following direct reports: Retail Sales Associates (6)

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Please clearly indicate on your application if you are an Indigenous person, a woman, a person with a disability, or a visible minority if you wish to receive hiring preference.

Specific Accountabilities

Overall accountability for retail operations of this store.
Retail profitability and inventory management inclusive of stock shortage.
Leading our team of Retail Sales Associates in all aspects and best practices of Customer Service.
Setting of an entrepreneurial, accountable, fast-paced and exciting environment.
Initiating contact with and responding to customer requests to meet to deliver aggressive, achievable performance targets including revenue generation and market penetration of specific products and services.
May be required to represent Northwestel at appropriate business-related functions and events (e.g. Chamber of Commerce events, Trade Shows). Achieving subscriber financial targets and customer satisfaction targets.
Driving strategic direction and initiatives for retail store operations.
Exhausting all profit-generating community based business and marketing opportunities.
Ensuring aggressive merchandising and sales exploitation of all products.
Developing storefront operations staff into a customer focused, performance driven, skilled retail team.
Recommending and developing process improvements.
Required to deal directly with customer complaints and inquiries escalated from front line retail staff.
Partners and suppliers including Northwestel’s financial institutions and telecom services vendors.
Overall staff management including: recruitment, sales and product training, coaching and development, communication, performance accountabilities and appraisals.
Works with company personnel with Customer Service Representatives and management staff for ongoing operations, business planning and interdepartmental coordination of business plan initiatives.
Responsible to verify Cycle Count Reports and adjustments as provided by the Retail Inventory Control Associate.
Monitor and create orders for products according to sales rate and customer requests
Consult with Retail Inventory Control associate regarding Out of Date Inventory Returns to Vendors and Markdowns
Actively participate in the Health & Safety program by working in compliance with OH&S Acts and Regulations, completing required training and reporting immediately to your Supervisor or Workplace H & S Committee member any work-related hazards and concerns.

Sales and Marketing

Responsible for driving sales and exceeding sales objectives.
Provide best practice after sale support and follow-up.
Responsible for providing the knowledge of sales leadership, product, service, campaign and promotional offerings.
Lead all training and coaching initiatives.
Understand competitors, competitive products, and promotional offers in the market area.
Manage expenses with an ownership spirit that is conscious of cost.
Anticipate, analyze and communicate sales trends to Northwestel Management Team.
Ensure customer satisfaction and customer resolution.

Process Improvement

Recommend and implement streamlined processes to increase sales and customer satisfaction through sales activation and hardware upgrade processes, greeting programs, reverse logistics improvements, service improvements, defining individual roles and responsibilities, and work flow/staff scheduling for optimum productivity.

Leadership

Recruit retail employees as required.
Recommend, implement and execute improvements for productivity inclusive of staffing levels, training, and hours of work, based on changing business requirements.
Communicate effectively to ensure that all levels of staff are kept informed and up to date of all information that impacts their job and performance.
Create annual Objective Performance Appraisals for each staff member.
Identify training gaps and development plans for direct reports.
Conduct regular coaching sessions to recognize performance and encourage development.
Provide on-going leadership to encourage exceptional customer service skills, sales achievements and customer satisfaction.

Customer Relations

Resolve customer escalations as required (complaints, special requests, technical inquiries, etc).
Manage special projects as needed.
Manage all retail community and special marketing events

Knowledge and Skills Required

Minimum of three (3) years previous sales, retail and/or distribution channel management experience. An equivalent combination of related education and experience will be considered.
Post-secondary education with a major in Business would be an asset.
Demonstrated team player who fosters a cooperative, people and results focused environment.
Proven analytical, organizational and time management skills.
Excellent communication and leadership skills.
Demonstrated respect for individual concerns and cultural backgrounds.
Strong negotiating and decision-making skills.
Excellent computer skills.
Participation in organizational health and safety and/or knowledge of H&S regulations in Canada, will be considered an asset.

What We Offer You

Health & Wellness Benefits, Pension Plan, Discounts
Team Incentive Bonus
Paid Vacation with a Vacation Travel Allowance
Work-Life Balance
Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The manager is responsible for the profitable operation of retail outlets, including inventory management, sales target achievement, and leading a team of retail associates. They must also ensure high levels of customer satisfaction and implement process improvements to drive store performance.

Requirements

Candidates must have a minimum of three years of experience in sales, retail, or distribution channel management. A post-secondary education with a major in business is considered an asset.

Skills

Retail Management
Sales Leadership
Customer Service
Inventory Management
Team Coaching
Performance Management
Strategic Planning
Communication
Negotiation
Decision Making
Analytical Skills
Organizational Skills
Time Management
Computer Skills
Health & Safety Compliance

Benefits

Health & Wellness Benefits
Pension Plan
Discounts
Team Incentive Bonus
Paid Vacation
Vacation Travel Allowance

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Profitability
Inventory Control
Customer Satisfaction
Sales Targets
Merchandising
Recruitment
Performance Appraisals
Coaching
Business Planning
Cycle Count
Health & Safety
Market Penetration
Revenue Generation
Retail Sales Associates
Telecom Services
Digital Cable
High Speed Internet
Mobile Solutions
Employment Equity

Report this job

Work requirements

Jobs in Canada