Jobs in Canada

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Added 3 mins ago
RP
Project Manager
Roylo Partners
Vancouver, BC
- Full-time
Every successful project starts with a clear plan, good communication, and people who make sure the details don't get overlooked. We're looking for a motivated Junior Project Manager to…
Added 3 mins ago
WC
(CAN) Manager, Facility Design (IC)
Walmart Canada
Mississauga, ON
- Full-time
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports…
Added 3 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Oakville, ON
- $61,901 to $90,788 CAD / year
- Internship
…you'll be an educator, motivator, and problem-solver, lifting people up, meeting people where they are in their health journeys, sharing knowledge, and delivering top-quality,…
Added 3 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Hamilton, ON
- $61,901 to $90,788 CAD / year
- Full-time
…you'll be an educator, motivator, and problem-solver, lifting people up, meeting people where they are in their health journeys, sharing knowledge, and delivering top-quality,…
Added 3 mins ago
E
Credit Controller
ELIS
ON · Durham, ON
- Full-time
…collaboration, where your ideas and contribution are valued. We want our people to have a voice, and our commitment to listening and acting on employee feedback was recognised when Elis UK…
Added 3 mins ago
PS
Strategic Sourcing Specialist - Facilities Services
People Store Staffing
Mississauga, ON
- Contract
People Store Staffing Solutions is recruiting a Sourcing Specialist for a contract opportunity with our client in Mississauga. This is a hybrid opportunity.
Added 3 mins ago
C
Branch Manager
Chandler
Saint John, NB
- $100,000 to $130,000 CAD / year
- Full-time
As Branch Manager, you will serve as the leader of one of Chandler's most strategically significant branches, responsible for leading people, driving performance, supporting growth, and…
Added 3 mins ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 3 mins ago
JR
Logistics Manager - Health & Wellness Retail
JRoss Retail Recruiters
Medicine Hat, AB
- Full-time
As the business looks toward its next chapter, an exciting opportunity exists for an experienced Logistics Manager to lead the modernization and optimization of its distribution operations…
Added 3 mins ago
N
Director, Financial Operations
Navacord
BC · British Columbia, Canada
- $135,000 to $175,000 CAD / year
- Full-time
…Leadership team alongside the VP Finance, FP&A Director and Payroll Manager and will be relied upon to coach and mentor direct and indirect staff reporting to the role. Beginning early…
Added 3 mins ago
E
Gestionnaire des Ressources Humaines / Human Resources Manager
Evlv
Montreal, QC · Greater Montreal Metropolitan Area
- $85,000 to $95,000 CAD / year
- Full-time
We’re looking for a hands-on, organized, and people-focused HR Manager to oversee the day-to-day HR operations in a stable and rapidly growing manufacturing environment. This role is…
Added 3 mins ago
O
Vehicle Inspection Manager
OPENLANE
Brampton, ON
- $90,000 to $100,000 CAD / year
- Full-time
Must possess aptitude for reporting and analyzing data (inventory, financial and operational in nature) accurately and quickly
Added 3 mins ago
TO
Operations Supervisor - Niagara Region Transit
Transdev Ontario Manitoba
Niagara Falls, ON
- $59,000 to $63,000 CAD / year
- Full-time
Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Transportation-related operations in assigned areas.
Added 3 mins ago
JR
Store Manager - Premium Specialty Retail
JRoss Retail Recruiters
Regina, SK
- $58,000 to $68,000 CAD / year
- Full-time
This is an opportunity to lead a beautifully positioned specialty retail store where product, service and the in-store experience all matter. Our client is an established premium brand with…
Added 3 mins ago
YM
Team Lead, Asset Performance
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
…YMCA’s Vision is to “Create Lifelong Memories by Connecting People through Unique Canadian Outdoor Experiences”. YMCA executes its day-to-day activities in reference to its defined values,…
Added 3 mins ago
G
Senior Project Manager - Buildings
Graham
Vancouver, BC
- Full-time
Graham is actively recruiting for a Senior Project Manager supporting the Buildings Division. Reporting to the Project Director, the Senior Project Manager is responsible for delivering…
Added 3 mins ago
I
Technology Procurement Leader
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is a full-time, hybrid position, working in our Toronto office three days per week
Added 3 mins ago
OC
Talent Acquisition Specialist (Temporary)
Ottawa Community Housing Corporation (OCH)
Ottawa, ON · Greater Ottawa Metropolitan Area
- $76,449.47 to $96,107.9 CAD / year
- Full-time
…external recruitment best practices. Under the guidance of the Manager, Learning and Organizational Development, the Specialist will be responsible for strengthening OCH’s employer brand…
Added 3 mins ago
DB
Talent Acquisition Specialist
Doman Building Materials Group
Vancouver, BC
- $70,000 to $78,000 CAD / year
- Full-time
Minimum four (4) years' corporate recruiting experience in a distribution or manufacturing environment.
Added 3 mins ago
S
[26-119] Community Support Worker - Casual On-Call
SOURCES
Delta, BC
- Full-time
…be passionate, engaging, and empathetic about working with…
Added 3 mins ago
OC
Manager, Strategic Sourcing
Ottawa Community Housing Corporation (OCH)
Ottawa, ON · Greater Ottawa Metropolitan Area
- $105,573.07 to $132,027.01 CAD / year
- Full-time
OCH is currently seeking a dedicated Manager, Strategic Sourcing, to lead the strategic management of sourcing and procurement activities that support new development initiatives, while…
Added 3 mins ago
FR
Live-Out Superintendent
FirstService Residential Canada
Toronto, ON
- Full-time
Responsible for reporting all deficiencies, maintenance requirements, vandalism and care taking supply inventory to the Property Manager as required
Added 3 mins ago
DB
Talent Acquisition Specialist
Doman Building Materials Group
Acton, ON
- $70,000 to $78,000 CAD / year
- Full-time
Minimum four (4) years' corporate recruiting experience in a distribution or manufacturing environment.
Added 3 mins ago
NS
Progam Manager
North Shore Disability Resource Centre
Vancouver, BC
- Full-time
At least two years of direct experience supporting people with disabilities preferred.
Added 3 mins ago
IR
Senior Commercial Insurance Account Manager
Impact Recruitment
Calgary, AB
- Full-time
Must have Level 2 license, RIBO is an asset

Northwestel

Manager, Retail Store

Yellowknife, NT, X1A 3S9, Canada
Whitehorse, YT, Y1A 4P9, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

This position is responsible for the profitable operation of one or more storefront retail outlets using best practices customer service leadership skills that drive the sale of the various products and services through the acquisition and growth of new customers while enabling the growth and customer satisfaction of the existing customer base to exceed strategic objectives for the current operating year. Products and services include Mobile and Mobile solutions, Digital Cable, High Speed Internet, Landline services and Accessories.

This position has the following direct reports: Retail Sales Associates (6)

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Please clearly indicate on your application if you are an Indigenous person, a woman, a person with a disability, or a visible minority if you wish to receive hiring preference.

Specific Accountabilities

Overall accountability for retail operations of this store.
Retail profitability and inventory management inclusive of stock shortage.
Leading our team of Retail Sales Associates in all aspects and best practices of Customer Service.
Setting of an entrepreneurial, accountable, fast-paced and exciting environment.
Initiating contact with and responding to customer requests to meet to deliver aggressive, achievable performance targets including revenue generation and market penetration of specific products and services.
May be required to represent Northwestel at appropriate business-related functions and events (e.g. Chamber of Commerce events, Trade Shows). Achieving subscriber financial targets and customer satisfaction targets.
Driving strategic direction and initiatives for retail store operations.
Exhausting all profit-generating community based business and marketing opportunities.
Ensuring aggressive merchandising and sales exploitation of all products.
Developing storefront operations staff into a customer focused, performance driven, skilled retail team.
Recommending and developing process improvements.
Required to deal directly with customer complaints and inquiries escalated from front line retail staff.
Partners and suppliers including Northwestel’s financial institutions and telecom services vendors.
Overall staff management including: recruitment, sales and product training, coaching and development, communication, performance accountabilities and appraisals.
Works with company personnel with Customer Service Representatives and management staff for ongoing operations, business planning and interdepartmental coordination of business plan initiatives.
Responsible to verify Cycle Count Reports and adjustments as provided by the Retail Inventory Control Associate.
Monitor and create orders for products according to sales rate and customer requests
Consult with Retail Inventory Control associate regarding Out of Date Inventory Returns to Vendors and Markdowns
Actively participate in the Health & Safety program by working in compliance with OH&S Acts and Regulations, completing required training and reporting immediately to your Supervisor or Workplace H & S Committee member any work-related hazards and concerns.

Sales and Marketing

Responsible for driving sales and exceeding sales objectives.
Provide best practice after sale support and follow-up.
Responsible for providing the knowledge of sales leadership, product, service, campaign and promotional offerings.
Lead all training and coaching initiatives.
Understand competitors, competitive products, and promotional offers in the market area.
Manage expenses with an ownership spirit that is conscious of cost.
Anticipate, analyze and communicate sales trends to Northwestel Management Team.
Ensure customer satisfaction and customer resolution.

Process Improvement

Recommend and implement streamlined processes to increase sales and customer satisfaction through sales activation and hardware upgrade processes, greeting programs, reverse logistics improvements, service improvements, defining individual roles and responsibilities, and work flow/staff scheduling for optimum productivity.

Leadership

Recruit retail employees as required.
Recommend, implement and execute improvements for productivity inclusive of staffing levels, training, and hours of work, based on changing business requirements.
Communicate effectively to ensure that all levels of staff are kept informed and up to date of all information that impacts their job and performance.
Create annual Objective Performance Appraisals for each staff member.
Identify training gaps and development plans for direct reports.
Conduct regular coaching sessions to recognize performance and encourage development.
Provide on-going leadership to encourage exceptional customer service skills, sales achievements and customer satisfaction.

Customer Relations

Resolve customer escalations as required (complaints, special requests, technical inquiries, etc).
Manage special projects as needed.
Manage all retail community and special marketing events

Knowledge and Skills Required

Minimum of three (3) years previous sales, retail and/or distribution channel management experience. An equivalent combination of related education and experience will be considered.
Post-secondary education with a major in Business would be an asset.
Demonstrated team player who fosters a cooperative, people and results focused environment.
Proven analytical, organizational and time management skills.
Excellent communication and leadership skills.
Demonstrated respect for individual concerns and cultural backgrounds.
Strong negotiating and decision-making skills.
Excellent computer skills.
Participation in organizational health and safety and/or knowledge of H&S regulations in Canada, will be considered an asset.

What We Offer You

Health & Wellness Benefits, Pension Plan, Discounts
Team Incentive Bonus
Paid Vacation with a Vacation Travel Allowance
Work-Life Balance
Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The manager is responsible for the profitable operation of retail outlets, including inventory management, sales target achievement, and leading a team of retail associates. They must also ensure high levels of customer satisfaction and implement process improvements to drive store performance.

Requirements

Candidates must have a minimum of three years of experience in sales, retail, or distribution channel management. A post-secondary education with a major in business is considered an asset.

Skills

Retail Management
Sales Leadership
Customer Service
Inventory Management
Team Coaching
Performance Management
Strategic Planning
Communication
Negotiation
Decision Making
Analytical Skills
Organizational Skills
Time Management
Computer Skills
Health & Safety Compliance

Benefits

Health & Wellness Benefits
Pension Plan
Discounts
Team Incentive Bonus
Paid Vacation
Vacation Travel Allowance

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Profitability
Inventory Control
Customer Satisfaction
Sales Targets
Merchandising
Recruitment
Performance Appraisals
Coaching
Business Planning
Cycle Count
Health & Safety
Market Penetration
Revenue Generation
Retail Sales Associates
Telecom Services
Digital Cable
High Speed Internet
Mobile Solutions
Employment Equity

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Work requirements

Jobs in Canada