Jobs in Canada

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Added 7 mins ago
AC
Applications Specialist
AXYZ CNC Routers
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- Full-time
Demonstrated ability to lead hands-on technical training or instruction in a customer-facing environment.
Added 7 mins ago
DS
Territory Manager, CAD/CAM
Dentsply Sirona
London, ON
- Full-time
Act on Leads provided by via lead platform, dealers sales and technical representative and others as needed
Added 7 mins ago
CI
Project Lead
Canadian Institute for Health Information (CIHI)
ON · Ontario, Canada
- Contract
The Project Lead provides leadership and day to day management for complex data and analytics projects that support CIHI’s strategic priorities. Working in a matrix environment, the Project…
Added 7 mins ago
HC
Research And Development Manager
Highbury Canco Corporation
Leamington, ON
- $97,000 to $120,000 CAD / year
- Full-time
Troubleshoot product and process issues and lead technical investigations to identify root causes and corrective actions.
Added 7 mins ago
DS
Territory Manager, CAD/CAM London
Dentsply Sirona
Kitchener, ON
- Full-time
Act on Leads provided by via lead platform, dealers sales and technical representative and others as needed
Added 7 mins ago
DS
Territory Manager, CAD/CAM London
Dentsply Sirona
Hamilton, ON
- Full-time
Act on Leads provided by via lead platform, dealers sales and technical representative and others as needed
Added 7 mins ago
DS
Territory Manager, CAD/CAM London
Dentsply Sirona
London, ON
- Full-time
Act on Leads provided by via lead platform, dealers sales and technical representative and others as needed
Added 7 mins ago
E
Engagement Manager, Future Platforms | Housing
EliseAI
Toronto, ON
- Full-time
Lead discovery, scoping, and decisioning: Translate fuzzy goals into crisp requirements, workflows, success metrics, and rollout plans; guide customers through tradeoffs, product…
Added 7 mins ago
AS
Retail BSA
Apex Systems
Montreal, QC
- $90 to $100 CAD / hour
- Full-time
We are seeking an experienced Business Systems Analyst to partner with business Product Owners and technology teams to translate complex business needs into clear, actionable requirements…
Added 7 mins ago
DS
Territory Manager, CAD/CAM
Dentsply Sirona
Hamilton, ON
- Full-time
Act on Leads provided by via lead platform, dealers sales and technical representative and others as needed
Added 7 mins ago
E
Deployment Strategist, Future Platforms | Housing
EliseAI
Toronto, ON
- Full-time
Lead discovery, scoping, and decisioning: Translate fuzzy goals into crisp requirements, workflows, success metrics, and rollout plans; guide customers through tradeoffs, product…
Added 7 mins ago
DS
Territory Manager, CAD/CAM
Dentsply Sirona
Kitchener, ON
- Full-time
Act on Leads provided by via lead platform, dealers sales and technical representative and others as needed
Added 7 mins ago
I
Technology Procurement Leader
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is a full-time, hybrid position, working in our Toronto office three days per week
Added 7 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,554.25 to $13,340.92 CAD / month
- Full-time
- Ensures designs are incorporated into technical specifications as required, that these specifications are updated as changes occur, and communicates to stakeholders.
Added 7 mins ago
T
Software Engineer II (Full Stack)
TD
Toronto, ON · Ottawa, ON
- Full-time
Analyze the technical requirements to recommend pragmatic and sound engineering specific solutions for own area, may be involved in coding/story estimates
Added 7 mins ago
T
Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON · Ottawa, ON
- Full-time
This role requires a strong mix of business analysis, technical understanding, delivery ownership, and stakeholder management. The successful candidate will work closely with Product…
Added 7 mins ago
T
Senior Manager, Credit Management
TD
Stratford, ON
- Full-time
Lead the execution and achievement of the business' customer / partner experience targets by coaching and modelling appropriate behaviour and executing on plans to continuously improve…
Added 7 mins ago
MM
Technology Delivery Lead, Enterprise AI
Marsh McLennan
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 7 mins ago
M
Production Supervisor – Fermentation / Superviseur(e) de production – Fermentation
MSD
Charlottetown, PE · CAN - Prince Edward Island - Charlottetown
- Full-time
Must be available on-call up to 12 hours per day, 7 days per week for emergency situations
Added 7 mins ago
M
Production Supervisor, Blend and Fill / Superviseur(e) de production, Formulation et Remplissage
MSD
Charlottetown, PE · CAN - Prince Edward Island - Charlottetown
- Full-time
Must be available on-call up to 12 hours per day, 7 days per week for emergency situations
Added 7 mins ago
Automation Specialist
Sonepar
Windsor, ON
Lead outcome-based discovery and connect technical recommendations to operational and business outcomes.
Added 7 mins ago
OI
Senior Software Engineer
Odaia Intelligence Inc.
Toronto, ON
- Full-time
Lead technical design, code review, and architectural discussions, surfacing risks and trade-offs early
Added 23 mins ago
T
Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON
- Full-time
This role requires a strong mix of business analysis, technical understanding, delivery ownership, and stakeholder management. The successful candidate will work closely with Product…
Added 23 mins ago
Technical Writer
Martello Technologies
ON · Kanata, Ontario
Martello is looking for a Technical Writer to own technical documentation and training for our SaaS products. You will maintain/extend our MadCap Flare doc sets and training materials, keep…
Added 23 mins ago
A
Spécialiste Senior Systèmes Avioniques / Avionics Systems Senior Specialist
Airbus
Mirabel, QC
- Full-time

Northwestel

Manager, Retail Store

Yellowknife, NT, X1A 3S9, Canada
Whitehorse, YT, Y1A 4P9, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

This position is responsible for the profitable operation of one or more storefront retail outlets using best practices customer service leadership skills that drive the sale of the various products and services through the acquisition and growth of new customers while enabling the growth and customer satisfaction of the existing customer base to exceed strategic objectives for the current operating year. Products and services include Mobile and Mobile solutions, Digital Cable, High Speed Internet, Landline services and Accessories.

This position has the following direct reports: Retail Sales Associates (6)

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Please clearly indicate on your application if you are an Indigenous person, a woman, a person with a disability, or a visible minority if you wish to receive hiring preference.

Specific Accountabilities

Overall accountability for retail operations of this store.
Retail profitability and inventory management inclusive of stock shortage.
Leading our team of Retail Sales Associates in all aspects and best practices of Customer Service.
Setting of an entrepreneurial, accountable, fast-paced and exciting environment.
Initiating contact with and responding to customer requests to meet to deliver aggressive, achievable performance targets including revenue generation and market penetration of specific products and services.
May be required to represent Northwestel at appropriate business-related functions and events (e.g. Chamber of Commerce events, Trade Shows). Achieving subscriber financial targets and customer satisfaction targets.
Driving strategic direction and initiatives for retail store operations.
Exhausting all profit-generating community based business and marketing opportunities.
Ensuring aggressive merchandising and sales exploitation of all products.
Developing storefront operations staff into a customer focused, performance driven, skilled retail team.
Recommending and developing process improvements.
Required to deal directly with customer complaints and inquiries escalated from front line retail staff.
Partners and suppliers including Northwestel’s financial institutions and telecom services vendors.
Overall staff management including: recruitment, sales and product training, coaching and development, communication, performance accountabilities and appraisals.
Works with company personnel with Customer Service Representatives and management staff for ongoing operations, business planning and interdepartmental coordination of business plan initiatives.
Responsible to verify Cycle Count Reports and adjustments as provided by the Retail Inventory Control Associate.
Monitor and create orders for products according to sales rate and customer requests
Consult with Retail Inventory Control associate regarding Out of Date Inventory Returns to Vendors and Markdowns
Actively participate in the Health & Safety program by working in compliance with OH&S Acts and Regulations, completing required training and reporting immediately to your Supervisor or Workplace H & S Committee member any work-related hazards and concerns.

Sales and Marketing

Responsible for driving sales and exceeding sales objectives.
Provide best practice after sale support and follow-up.
Responsible for providing the knowledge of sales leadership, product, service, campaign and promotional offerings.
Lead all training and coaching initiatives.
Understand competitors, competitive products, and promotional offers in the market area.
Manage expenses with an ownership spirit that is conscious of cost.
Anticipate, analyze and communicate sales trends to Northwestel Management Team.
Ensure customer satisfaction and customer resolution.

Process Improvement

Recommend and implement streamlined processes to increase sales and customer satisfaction through sales activation and hardware upgrade processes, greeting programs, reverse logistics improvements, service improvements, defining individual roles and responsibilities, and work flow/staff scheduling for optimum productivity.

Leadership

Recruit retail employees as required.
Recommend, implement and execute improvements for productivity inclusive of staffing levels, training, and hours of work, based on changing business requirements.
Communicate effectively to ensure that all levels of staff are kept informed and up to date of all information that impacts their job and performance.
Create annual Objective Performance Appraisals for each staff member.
Identify training gaps and development plans for direct reports.
Conduct regular coaching sessions to recognize performance and encourage development.
Provide on-going leadership to encourage exceptional customer service skills, sales achievements and customer satisfaction.

Customer Relations

Resolve customer escalations as required (complaints, special requests, technical inquiries, etc).
Manage special projects as needed.
Manage all retail community and special marketing events

Knowledge and Skills Required

Minimum of three (3) years previous sales, retail and/or distribution channel management experience. An equivalent combination of related education and experience will be considered.
Post-secondary education with a major in Business would be an asset.
Demonstrated team player who fosters a cooperative, people and results focused environment.
Proven analytical, organizational and time management skills.
Excellent communication and leadership skills.
Demonstrated respect for individual concerns and cultural backgrounds.
Strong negotiating and decision-making skills.
Excellent computer skills.
Participation in organizational health and safety and/or knowledge of H&S regulations in Canada, will be considered an asset.

What We Offer You

Health & Wellness Benefits, Pension Plan, Discounts
Team Incentive Bonus
Paid Vacation with a Vacation Travel Allowance
Work-Life Balance
Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The manager is responsible for the profitable operation of retail outlets, including inventory management, sales target achievement, and leading a team of retail associates. They must also ensure high levels of customer satisfaction and implement process improvements to drive store performance.

Requirements

Candidates must have a minimum of three years of experience in sales, retail, or distribution channel management. A post-secondary education with a major in business is considered an asset.

Skills

Retail Management
Sales Leadership
Customer Service
Inventory Management
Team Coaching
Performance Management
Strategic Planning
Communication
Negotiation
Decision Making
Analytical Skills
Organizational Skills
Time Management
Computer Skills
Health & Safety Compliance

Benefits

Health & Wellness Benefits
Pension Plan
Discounts
Team Incentive Bonus
Paid Vacation
Vacation Travel Allowance

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Profitability
Inventory Control
Customer Satisfaction
Sales Targets
Merchandising
Recruitment
Performance Appraisals
Coaching
Business Planning
Cycle Count
Health & Safety
Market Penetration
Revenue Generation
Retail Sales Associates
Telecom Services
Digital Cable
High Speed Internet
Mobile Solutions
Employment Equity

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Work requirements

Jobs in Canada