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Added 12 mins ago
A
Technician 2
Aggreko
Vancouver, BC
- Full-time
Bring your energy to Aggreko as Technician 2 , based out of our Abbotsford, BC Service Center
Added 27 mins ago
JC
Facility Maintenance Electrician
Johnson Controls
Toronto, ON
- Full-time
Johnson Controls is seeking a Facility Maintenance Technician (Electrician) to support operations at Humber River Hospital. In this role, you will be responsible for maintaining electrical…
Added 1 hour ago
JC
Controls Systems Technician
Johnson Controls
Toronto, ON
- Full-time
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce…
Added 4 hours ago
Test Facilities Specialist
INNIO
Welland, ON
The Test Facilities Specialist Technician is a crucial part of the Welland Maintenance team, contributing significantly to our Maintenance Operating System, Test Cells overall performance…
Added 4 hours ago
VC
Electro/Mechanical Technician (12 Month Maternity Leave)
Veoneer Canada Safety Systems
Markham, ON
- Full-time
Veoneer Safety Systems, Inc. is looking for a dynamic individual to join our team as an Electro/Mechanical Technician.
Added 5 hours ago
SR
Climate Control Road Technician
Sunbelt Rentals, Inc.
Barrie, ON
- Full-time
The Climate Control Road Technician demonstrates a high level of professionalism through positive communication, a professional appearance, and exceptional customer service. This position…
Added 5 hours ago
CO
Truck and Transport Mechanic (Service Tech I)
City of Fredericton
Fredericton, NB
- Full-time
Are you a Red Seal Service Technician who takes pride in keeping essential fleets moving? Join the City of Fredericton's Fleet Services team and put your expertise to work maintaining and…
Added 5 hours ago
Reliability Manager
VCNA
St. Marys, ON
…analysis to determine action plans to improve reliability. Controls and continuously improves all condition based, predictive and maintenance inspections, their techniques, plans and…
Added 5 hours ago
Technical Support Representative II
EnerSys Delaware Inc.
Burnaby, BC
…We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100…
Added 5 hours ago
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Network & Automation Technician
Artelia
Montreal, QC
- Full-time
As a Network & Automation Technician within the Telecommunications team, you will:
Added 5 hours ago
FH
Field Service Technician
Fuze HR Solutions
Cambridge, ON
- Full-time
Our client is seeking an experienced and technically capable Field Service Technician to join their growing service team.
Added 6 hours ago
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Network & Automation Technician
Artelia
Montreal, QC
- Full-time
As a Network & Automation Technician within the Telecommunications team, you will:
Added 6 hours ago
J
Mech and Robotics Tech
JLL
Pitt Meadows, BC · Vancouver, BC
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 6 hours ago
IO
Heating Service Technician (Sign-on Bonus)
Irving Oil
St. John's, NL
- Full-time
Work with advanced control systems, including modulating burners and industrial combustion controls
Added 7 hours ago
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Servicing Technician
CAE
Moose Jaw, SK
- Full-time
Collaborate with pilots to verify aircraft systems and flight controls are functioning correctly.
Added 15 hours ago
DA
HVAC Repair Technician - Dallas Air Solutions
Dallas Air Solutions, LLC
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The job of HVAC Technician was established for the purpose/s of providing skilled Heating Ventilation and Air Conditioning (HVAC) services with specific responsibility for identifying…
Added 18 hours ago
EC
PBRC Technician
Eaton Corporation
Kitchener, ON
- Full-time
Eaton’s Electrical System and Services Group is seeking a full time Power Breaker Refurbishment Center (PBRc) Technician to join our team. This position will be working at the Kitchener,…
Added 18 hours ago
T
Sr. Maintenance Technician
TopGum
Charlottetown, PE
- Full-time
Maintain HVAC systems, water softener systems, chiller units and other utilities.
Added 20 hours ago
S
Field Service Technician
STERIS
Ottawa, ON
- Full-time
The Field Service Technician I is responsible for providing frontline technical support for STERIS AST's network of electron beam (E-Beam) sterilization facilities, with a primary focus on…
Added 20 hours ago
M
Project Manager
Metrolinx
Toronto, ON
- Full-time
Manage project controls activities, including scope management, cost control, scheduling, forecasting, change management, risk management, and performance reporting.
Added 20 hours ago
H
Lead Field Service Technician - Security
Honeywell
London, ON
- Full-time
…various issues for our customers, for Honeywell’s security systems, HVAC, automation controls, life safety, and fire. Additional responsibilities may also include technical delivery of…
Added 21 hours ago
TI
HVAC Digital Services Technician
Trane Italia
Dartmouth, NS
- Full-time
Trane Technologies is hiring an HVAC Digital Services Technician (HVAC Automation/Controls) to join our team. In this role, you will be responsible for commissioning, programming,…
Added 21 hours ago
TI
Controls Technician
Trane Italia
Ottawa, ON
- Full-time
In this extremely unique role blending your HVAC and Controls knowledge, you will be responsible for starting and commissioning new systems, diagnosing, and repair of environmental-control…
Added 21 hours ago
TI
Service Estimator
Trane Italia
Burnaby, BC
- Full-time
Create quotes for service agreements and all quoted works in support of our Service Account Managers and Controls Service Account Managers.
Added 21 hours ago
TI
Service Coordinator II
Trane Italia
Markham, ON
- Full-time
Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians

Northwestel

Network Ops Control Centre Technician

Yellowknife, NT, X1A 3S9, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

The Network Operations Centre (NOC) Coordinator is responsible for monitoring and maintaining Northwestel's telecommunications network infrastructure to ensure reliable service delivery. This role involves network surveillance, incident management, troubleshooting service disruptions, analyzing network performance data, coordinating with carriers and internal stakeholders, and supporting telecommunications services across IP, transport, and customer networks. The position requires strong analytical skills, technical knowledge of telecommunications networks, and the ability to work effectively in a shift-based environment.

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Please clearly indicate on your application if you are an Indigenous person, a woman, a person with a disability, or a visible minority if you wish to receive hiring preference.

Specific Accountabilities

Manages, controls, and maintains Northwestel network assets by monitoring surveillance systems, personnel movement, issues system clearances and planned releases following established guidelines.
Interfaces with connecting carriers on all facility failures
Prepares, distributes and updates network trouble tickets, enters and updates all facilities information. Prepares and distributes reports as required.
Analyze trouble patterns generated by digital switching systems, Frame Relay Networks, IP Networks and various Transport equipment related to service delivery, operations and maintenance.
Compile, analyze and generate statistical reports on a daily, weekly and monthly basis.
Interface with Corporate Security, Environmental Action Committee, Service Desk and Change Management provide details and analysis where required.
Provision and administer Operations Support Centre Surveillance
Initial testing on Private Wire, Frame Relay, and IP related services
Shift work will be required with this position.
Participate fully in our organizational health and safety programs, adhering to all safe work practices and procedures and staying focused on continuous improvement. In addition, ensuring all Accident Prevention Program (APP’s) training, all Code of Business Conduct (CoBC) training, and all other Occupational Health and Safety (OHS) training are completed on time.
Timely completion of all administrative tasks including, but not limited to time reporting, expense reporting and submission of corporate card statements.

Knowledge and Skills Required

Graduate of a 2-year telecommunications or IT electronics program
Ability to analyze data and form conclusions using data from a wide range of data sources.
Knowledge of SNMP, Frame Relay, ATM and TCP/IP concepts and protocols, and the ability to use standard computer word processing and database programs.
Must be computer literate and proficient in Microsoft Office (Excel, Word, Outlook).
Ability to work effectively as a member of a team with a broad range of duties.
Possess excellent English written/verbal communication skills.
Ability to provide excellent customer service
As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit

What We Offer You

Health & Wellness Benefits, Pension Plan, Discounts
Team Incentive Bonus
Paid Vacation with a Vacation Travel Allowance
Work-Life Balance
Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

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More about this job

Responsibilities

The technician is responsible for monitoring and maintaining telecommunications network infrastructure through surveillance and incident management. They will also coordinate with carriers, analyze network performance data, and manage trouble tickets to ensure reliable service delivery.

Requirements

Candidates must hold a 2-year diploma in telecommunications or IT electronics and possess strong analytical skills. Proficiency in Microsoft Office and knowledge of networking protocols like TCP/IP and SNMP are required.

Skills

Network surveillance
Incident management
Troubleshooting
IP networks
Transport equipment
SNMP
Frame Relay
ATM
TCP/IP
Microsoft Office
Data analysis
Customer service
Technical reporting
Communication skills

Benefits

Health & Wellness Benefits
Pension Plan
Discounts
Team Incentive Bonus
Paid Vacation
Vacation Travel Allowance

Visa sponsorship

Not detected in the job text

Keywords

Network Operations Centre
Telecommunications
IP Networks
Transport Equipment
SNMP
Frame Relay
ATM
TCP/IP
Incident Management
Network Surveillance
Trouble Tickets
Data Analysis
Microsoft Office
Excel
Word
Outlook
Digital Switching
Operations Support Centre
Shift Work
Network Infrastructure

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