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Added 41 mins ago
TC
Part-Time Seasonal Transportation & Public Spaces Operator
The Corporation of the Municipality of Grey Highla
Markdale, ON · Flesherton, ON · Maxwell, ON · ON
- $30.58 to $35.77 CAD / hour
- Part-time
- Temporary
As a member of our team, you'll have the unique opportunity to work alongside inspirational community leaders and collaborate with passionate colleagues to achieve organizational goals.…
Added 41 mins ago
GF
Customer Service Representative (Motivator) - Oakville Place
GoodLife Fitness
Oakville, ON
- Full-time
Who is a Customer Service Representative (Motivator)?
Added 41 mins ago
D
Personal Finance Advisor
Desjardins
Mont-Tremblant, QC · Caisse Desjardins du Grand-Mont-Tremblant
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 53 mins ago
KP
Client Experience Associate
Keystone Pacific Property Management
ON · Ontario, Canada
- Full-time
The work environment and physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable…
Added 53 mins ago
1H
Sales Coordinator
1 Hotels
Toronto, ON
- $56,000 to $63,000 CAD / year
- Full-time
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more…
Added 53 mins ago
LS
Agreement & Partnership Manager
Lac Ste. Anne Métis Community Association
Stony Plain, AB
- Full-time
The Lac Ste. Anne Métis Community Association (LSAMCA) is the representative body for the historic and contemporary Lac Ste. Anne Métis (LSAM) community, an independent, vibrant Métis…
Added 53 mins ago
R&
Commercial Banking Manager - North York
Robertson & Company Ltd.
Toronto, ON · North York, ON
- Full-time
Contribute as a key member of the Greater Toronto leadership team, supporting regional growth initiatives and organizational change.
Added 53 mins ago
CR
Research Scientist - Safety Assessment Toxicology
Charles River Laboratories
Laval, QC
- Full-time
Oversees and coordinates all aspects of study procedures, whether performed within the department or by service departments;
Added 53 mins ago
DF
Member Service Representative
DUCA Financial Services Credit Union Ltd.
Burlington, ON
- Full-time
DUCA is currently looking for a full-time Member Service Representative to join our dynamic Burlington branch!
Added 56 mins ago
Counter Sales Associate
Sonepar
Timmins, ON
At Dixon, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.
Added 56 mins ago
Mobile Service Mechanic (Year Round) (Ashfield/Judique)
The Government of Nova Scotia
Whycocomagh Indian Reserve No. 2, NS · WHYCOCOMAGH, NS
Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment…
Added 56 mins ago
Registered Nurse (Family Care Coordinator), Nephrology
Nova Scotia Health and IWK Health
Halifax, NS
…2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job…
Added 1 hour ago
CF
Member Services Rep
Crunch Fitness Canada
Woodbridge, ON
- $17.95 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 1 hour ago
IR
Business Development Representative (Bilingual Spanish/English or Portuguese/English)
Info-Tech Research Group
Toronto, ON
- Full-time
As a Business Development Representative, you will play a critical role in generating new business opportunities and supporting the growth of Info-Tech's LATAM client base.
Added 1 hour ago
CC
Member Service Supervisor 2
Coastal Community
Prince George, BC
- Full-time
As Member Service Supervisor 2 (MSS), you will provide direction and guidance to the Member Service Representative (MSR) team through mentorship and support, as well as possess advanced…
Added 1 hour ago
B
Customer service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 hour ago
IR
Business Development Representative (Bilingual Spanish/English or Portuguese/English)
Info-Tech Research Group
Toronto, ON
- Full-time
As a Business Development Representative, you will play a critical role in generating new business opportunities and supporting the growth of Info-Tech's LATAM client base.
Added 1 hour ago
AC
Member Service Representative I (Full-Time, Permanent) Henderson
Access Credit Union
Winnipeg, MB · Henderson Branch
- Full-time
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting…
Added 1 hour ago
TC
Finance Clerk-Taxes
The Corporation of the Municipality of Grey Highla
Markdale, ON
- $59,631 to $69,751.5 CAD / year
- Full-time
As a member of our team, you'll have the unique opportunity to work alongside inspirational community leaders and collaborate with passionate colleagues to achieve organizational goals.…
Added 1 hour ago
UO
Canada Impact+ Emerging Leader in Advanced Manufacturing
University of British Columbia
Vancouver, BC · UBCV | Civil and Mechanical Engineering Building (CEME)
- Full-time
…supervise graduate students (Masters and PhD), and provide service to the University and broader academic and professional…
Added 1 hour ago
T
Financial Planner - Oak Bay, Victoria
TD
Victoria, BC
- Full-time
Participate fully as a member of the team, support a positive and service-oriented work environment
Added 1 hour ago
T
Bilingual Contact Center Representative
TD
Montreal, QC
- Full-time
…inquiries or resolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’ll consistently deliver…
Added 1 hour ago
C
Customer Service Representative Co-op, Investor Services Inc – Winter 2027
CIBC
Toronto, ON
- Full-time
As a member of the Investor Services Inc (ISI) team, you’ll be the first point of contact for ISI clients (including Investors Edge) via online channels. As a Customer Service…
Added 1 hour ago
Sales Representative (Part Time) - Centre at Circle and Eighth
TELUS
Saskatoon, SK
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 1 hour ago
TU
Canada Impact+ Emerging Leader in Advanced Manufacturing
The University of British Columbia
Vancouver, BC
- Full-time
…supervise graduate students (Masters and PhD), and provide service to the University and broader academic and professional…

Northwestel

Network Ops Control Centre Technician

Yellowknife, NT, X1A 3S9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

The Network Operations Centre (NOC) Coordinator is responsible for monitoring and maintaining Northwestel's telecommunications network infrastructure to ensure reliable service delivery. This role involves network surveillance, incident management, troubleshooting service disruptions, analyzing network performance data, coordinating with carriers and internal stakeholders, and supporting telecommunications services across IP, transport, and customer networks. The position requires strong analytical skills, technical knowledge of telecommunications networks, and the ability to work effectively in a shift-based environment.

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Please clearly indicate on your application if you are an Indigenous person, a woman, a person with a disability, or a visible minority if you wish to receive hiring preference.

Specific Accountabilities

Manages, controls, and maintains Northwestel network assets by monitoring surveillance systems, personnel movement, issues system clearances and planned releases following established guidelines.
Interfaces with connecting carriers on all facility failures
Prepares, distributes and updates network trouble tickets, enters and updates all facilities information. Prepares and distributes reports as required.
Analyze trouble patterns generated by digital switching systems, Frame Relay Networks, IP Networks and various Transport equipment related to service delivery, operations and maintenance.
Compile, analyze and generate statistical reports on a daily, weekly and monthly basis.
Interface with Corporate Security, Environmental Action Committee, Service Desk and Change Management provide details and analysis where required.
Provision and administer Operations Support Centre Surveillance
Initial testing on Private Wire, Frame Relay, and IP related services
Shift work will be required with this position.
Participate fully in our organizational health and safety programs, adhering to all safe work practices and procedures and staying focused on continuous improvement. In addition, ensuring all Accident Prevention Program (APP’s) training, all Code of Business Conduct (CoBC) training, and all other Occupational Health and Safety (OHS) training are completed on time.
Timely completion of all administrative tasks including, but not limited to time reporting, expense reporting and submission of corporate card statements.

Knowledge and Skills Required

Graduate of a 2-year telecommunications or IT electronics program
Ability to analyze data and form conclusions using data from a wide range of data sources.
Knowledge of SNMP, Frame Relay, ATM and TCP/IP concepts and protocols, and the ability to use standard computer word processing and database programs.
Must be computer literate and proficient in Microsoft Office (Excel, Word, Outlook).
Ability to work effectively as a member of a team with a broad range of duties.
Possess excellent English written/verbal communication skills.
Ability to provide excellent customer service
As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit

What We Offer You

Health & Wellness Benefits, Pension Plan, Discounts
Team Incentive Bonus
Paid Vacation with a Vacation Travel Allowance
Work-Life Balance
Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

Apply About employer

More about this job

Responsibilities

The technician is responsible for monitoring and maintaining telecommunications network infrastructure through surveillance and incident management. They will also coordinate with carriers, analyze network performance data, and manage trouble tickets to ensure reliable service delivery.

Requirements

Candidates must hold a 2-year diploma in telecommunications or IT electronics and possess strong analytical skills. Proficiency in Microsoft Office and knowledge of networking protocols like TCP/IP and SNMP are required.

Skills

Network surveillance
Incident management
Troubleshooting
IP networks
Transport equipment
SNMP
Frame Relay
ATM
TCP/IP
Microsoft Office
Data analysis
Customer service
Technical reporting
Communication skills

Benefits

Health & Wellness Benefits
Pension Plan
Discounts
Team Incentive Bonus
Paid Vacation
Vacation Travel Allowance

Visa sponsorship

Not detected in the job text

Keywords

Network Operations Centre
Telecommunications
IP Networks
Transport Equipment
SNMP
Frame Relay
ATM
TCP/IP
Incident Management
Network Surveillance
Trouble Tickets
Data Analysis
Microsoft Office
Excel
Word
Outlook
Digital Switching
Operations Support Centre
Shift Work
Network Infrastructure

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