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Added 5 mins ago
PW
Shop Foreman/woman
Pacific Western Transportation Ltd
Fort McMurray, AB
- Full-time
…operational oversight, and performance accountability across multiple service areas. The successful candidate will play a key role in ensuring the reliability, safety, and efficiency of…
Added 5 mins ago
FT
Experienced Tire Technician (Sherwood Park)
Fountain Tire
Sherwood Park, AB
- Other
Fountain Tire Sherwood Park, an established automotive repair shop, is looking for a responsible, safe, and experienced Tire Technician to join our team!
Added 17 mins ago
HM
Service Technician
Hermont Marine Inc
Baie-D'Urfé, QC
- Full-time
Role Description This is a full-time, on-site Service Technician role based in Baie-d’Urfé, QC. The Service Technician will perform routine and corrective maintenance on marine equipment…
Added 17 mins ago
CD
Specialized Education Technician (Grand-Héron Primary School)
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
There are jobs that change trajectories. Being a specialized education technician at CSSMB is one of them. Alongside students with disabilities or difficulties, you participate in…
Added 17 mins ago
S
Industrial Maintenance Technician (Electromechanic) - Evening Shift
Safran
Mirabel, QC
- Full-time
Added 17 mins ago
PA
Supervisor, Ground Support Equipment (GSE)
Porter Airlines Inc.
Toronto, ON
- Full-time
Must be a certified mechanic – minimum Automotive Service Technician 310-S or 310-T
Added 19 mins ago
Sterilization Technician
Passion Dental Group Inc.
Calgary, AB
TS Oral is a proud part of Passion Dental Group - a dental service organization actually founded by dentists. We do things a little differently: our clinics keep their own culture,…
Added 49 mins ago
SH
Materials Management Technician - Non-Certified
Southern Health-Santé Sud
Winkler, MB
- Full-time
Reporting to the Lead - Supply Chain Management, the Materials Management Technician Non-Certified provides customer service to Southern Health-Santé Sud sites and programs. The incumbent…
Added 49 mins ago
SH
Medical Device Reprocessing Technician
Southern Health-Santé Sud
Steinbach, MB
- Full-time
…various areas of the hospital in accordance with the Collective Service Agreement and Accreditation Canada…
Added 49 mins ago
SH
Medical Device Reprocessing Technician
Southern Health-Santé Sud
Ste. Anne, MB
- Full-time
…various areas of the hospital in accordance with the Collective Service Agreement and Accreditation Canada…
Added 49 mins ago
MF
Technicien(ne) à la paie / Payroll technician
MTY Food Group
Montreal, QC
- Contract
Fournir un service à la clientèle de qualité supérieure aux clients internes et externes ;
Added 49 mins ago
RC
Pharmacist HSAA
Rexall Care Network
Calgary, AB
- Full-time
Provide professional advice and applicable dialogue with patients on prescription and OTC products to provide excellent customer service and maximize customer loyalty
Added 49 mins ago
RM
Field Service Technician
RAM Mechanical Ltd.
Port Moody, BC
- Full-time
Role Description The Service Technician/Gas Fitter is a full-time, on-site role based in Burnaby, BC, responsible for installing, servicing, and maintaining boiler and burner systems in…
Added 50 mins ago
Field Service Technician
Ocado Group
Toronto, ON
This role is to work with our technology doing maintenance and repair of the SORT. The Field Service Technician is responsible for problem-solving and assisting in the resolution of matters…
Added 50 mins ago
Materials Management Technician - Non-Certified
Winnipeg Regional Health Authority
Winkler, MB
Reporting to the Lead - Supply Chain Management, the Materials Management Technician Non-Certified provides customer service to Southern Health-Santé Sud sites and programs. The incumbent…
Added 50 mins ago
Medical Device Reprocessing Technician
Winnipeg Regional Health Authority
Steinbach, MB
…various areas of the hospital in accordance with the Collective Service Agreement and Accreditation Canada…
Added 1 hour ago
E
Shop Technician
Epiroc
Pitt Meadows, BC
- Full-time
…surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global…
Added 1 hour ago
SS
Project Estimator (Residential)
Summit Search Group
Winnipeg, MB
- Full-time
Added 1 hour ago
Q-
MONTREAL [HYBRIDE] - SME Dynatrace - Monitoring & Observability
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for an IT Automation and Observability Technician to work with one of our clients based in Montreal.
Added 1 hour ago
CO
Facility Technician
City of Cranbrook
Cranbrook, BC
- Full-time
Strong customer focus with well-developed customer service skills.
Added 1 hour ago
AC
Technician, Supplier Revenue
Alimentation Couche-Tard
Laval, QC
- Full-time
…offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s…
Added 1 hour ago
ET
S-26-064 | Educator in a school setting
Eastern Townships School Board
Cowansville, QC
- $25.83 to $29.8 CAD / hour
- Full-time
Takes part in meetings organized by the day care service technician as regards the organization and operation of the day care service
Added 1 hour ago
EN
Guided Wave Ultrasonic Testing (GWUT) Technician
Echo NDE
AB · Red Deer County, AB
- Full-time
Echo NDE is a wholly owned subsidiary of T IC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 1 hour ago
EN
NDT Trainee
Echo NDE
AB · Red Deer County, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 1 hour ago
EN
Phased Array Technician
Echo NDE
AB · Red Deer County, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…

Northwestel

Network Ops Control Centre Technician

Yellowknife, NT, X1A 3S9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

The Network Operations Centre (NOC) Coordinator is responsible for monitoring and maintaining Northwestel's telecommunications network infrastructure to ensure reliable service delivery. This role involves network surveillance, incident management, troubleshooting service disruptions, analyzing network performance data, coordinating with carriers and internal stakeholders, and supporting telecommunications services across IP, transport, and customer networks. The position requires strong analytical skills, technical knowledge of telecommunications networks, and the ability to work effectively in a shift-based environment.

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Please clearly indicate on your application if you are an Indigenous person, a woman, a person with a disability, or a visible minority if you wish to receive hiring preference.

Specific Accountabilities

Manages, controls, and maintains Northwestel network assets by monitoring surveillance systems, personnel movement, issues system clearances and planned releases following established guidelines.
Interfaces with connecting carriers on all facility failures
Prepares, distributes and updates network trouble tickets, enters and updates all facilities information. Prepares and distributes reports as required.
Analyze trouble patterns generated by digital switching systems, Frame Relay Networks, IP Networks and various Transport equipment related to service delivery, operations and maintenance.
Compile, analyze and generate statistical reports on a daily, weekly and monthly basis.
Interface with Corporate Security, Environmental Action Committee, Service Desk and Change Management provide details and analysis where required.
Provision and administer Operations Support Centre Surveillance
Initial testing on Private Wire, Frame Relay, and IP related services
Shift work will be required with this position.
Participate fully in our organizational health and safety programs, adhering to all safe work practices and procedures and staying focused on continuous improvement. In addition, ensuring all Accident Prevention Program (APP’s) training, all Code of Business Conduct (CoBC) training, and all other Occupational Health and Safety (OHS) training are completed on time.
Timely completion of all administrative tasks including, but not limited to time reporting, expense reporting and submission of corporate card statements.

Knowledge and Skills Required

Graduate of a 2-year telecommunications or IT electronics program
Ability to analyze data and form conclusions using data from a wide range of data sources.
Knowledge of SNMP, Frame Relay, ATM and TCP/IP concepts and protocols, and the ability to use standard computer word processing and database programs.
Must be computer literate and proficient in Microsoft Office (Excel, Word, Outlook).
Ability to work effectively as a member of a team with a broad range of duties.
Possess excellent English written/verbal communication skills.
Ability to provide excellent customer service
As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit

What We Offer You

Health & Wellness Benefits, Pension Plan, Discounts
Team Incentive Bonus
Paid Vacation with a Vacation Travel Allowance
Work-Life Balance
Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

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More about this job

Responsibilities

The technician is responsible for monitoring and maintaining telecommunications network infrastructure through surveillance and incident management. They will also coordinate with carriers, analyze network performance data, and manage trouble tickets to ensure reliable service delivery.

Requirements

Candidates must hold a 2-year diploma in telecommunications or IT electronics and possess strong analytical skills. Proficiency in Microsoft Office and knowledge of networking protocols like TCP/IP and SNMP are required.

Skills

Network surveillance
Incident management
Troubleshooting
IP networks
Transport equipment
SNMP
Frame Relay
ATM
TCP/IP
Microsoft Office
Data analysis
Customer service
Technical reporting
Communication skills

Benefits

Health & Wellness Benefits
Pension Plan
Discounts
Team Incentive Bonus
Paid Vacation
Vacation Travel Allowance

Visa sponsorship

Not detected in the job text

Keywords

Network Operations Centre
Telecommunications
IP Networks
Transport Equipment
SNMP
Frame Relay
ATM
TCP/IP
Incident Management
Network Surveillance
Trouble Tickets
Data Analysis
Microsoft Office
Excel
Word
Outlook
Digital Switching
Operations Support Centre
Shift Work
Network Infrastructure

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