Bilingual Network Operations Center Analyst
- Ottawa, ON, Canada
$40,000 to $50,000 CAD / year · Full-time
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Job details
- Pay
- $40,000 to $50,000 CAD / year
- Job type
- Full-time
- Apply by
- Experience
- A Diploma or equivalent with 2+ year’s experience in IT, networking or a related field;
- Posting language
- English
- Posted
Original job description
We are Nova Networks.
We have grown to become one of the most respected information technology firms in Canada. We are dedicated to providing world-class custom solutions.
We are hiring Bilingual Network Operations Center Analyst to join our Team based here in Ottawa.
Would you care to join us?
Our Network Operations Centre team operates a 24/7/365 Network Operations Centre (NOC) that uses a combination of trained and certified resources; tools; processes closely aligned to ITIL best practices; and Management
Our Network Operation Center uses sophisticated monitoring tools to automatically generate incident tickets that enable our NOC Analysts to respond, troubleshoot, and resolve the incident or escalate to the appropriate group.
Your Experience includes:
A Diploma or equivalent with 2+ year’s experience in IT, networking or a related field;
Secret Clearance from the Canadian Federal Government
Familiarity with basic networking protocols and technologies.
Understanding of fundamental networking concepts such as IP addressing, TCP/IP, DNS, DHCP, routers, switches and firewalls;
Familiarity with Windows Server, including Active Directory, File Services, and Event Viewer;
Proficiency with Windows based operating systems including Windows 11;
Communication in both English and French.
Some Nice to haves:
Degree/Diploma in information technology, computer science, or network engineering.
Certifications: CCNA, CCNP, Network+, CompTIA A+, CompTIA ITF+ or MTA.
More about this job
Responsibilities
Monitor network operations in a 24/7/365 Network Operations Centre and respond to incidents generated by monitoring tools. Troubleshoot and resolve incidents or escalate them to the appropriate group.
Requirements
Requires a diploma or equivalent and at least two years of experience in IT, networking, or a related field, as well as Canadian Federal Government Secret Clearance. Candidates should understand fundamental networking concepts, have familiarity with Windows Server and Windows 11, and communicate in both English and French.
Skills
- Network Monitoring
- Incident Response
- Troubleshooting
- Incident Resolution
- Incident Escalation
- Networking Protocols
- IP Addressing
- TCP/IP
- DNS
- DHCP
- Routers
- Switches
- Firewalls
- Windows Server
- Active Directory
- English And French Communication
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
Keywords
- Network Operations Centre
- Network Operations Center
- NOC
- Network Monitoring
- Incident Tickets
- Incident Response
- Troubleshooting
- Incident Escalation
- ITIL
- Networking
- IP Addressing
- TCP/IP
- DNS
- DHCP
- Routers
- Switches
- Firewalls
- Windows Server
- Active Directory
- File Services
- Event Viewer
- Windows 11
- Secret Clearance
- CCNA
- CCNP
- Network+
- CompTIA A+
- CompTIA ITF+
- MTA