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Added 8 mins ago
KD
Analyste Principale, Gestion de la croissance des revenus (RGM) des marques/ Associate Manager, Brand Revenue Growth Management (RGM)
Keurig Dr Pepper
Toronto, ON · Montreal, QC
- Full-time
…match, tuition reimbursement, employee and family assistance…
Added 1 hour ago
J
Assistant Manager III
Jobbe
Labrador City, NL
- Full-time
Facilitate the exchange of information by maintaining effective liaisons with the general public, internal departments and the Regional Manager
Added 1 hour ago
J
Management Trainee
Jobbe
New Minas, NS
- Full-time
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 1 hour ago
J
2627-196 - Stewardship and Donor Relations Officer (CL3) - Central Office/IT Campus
Jobbe
Halifax, NS
- Full-time
Reporting to the Manager, Fund Development and Strategic Partnerships, you will form part of the Development team, helping grow and evolve the Foundation and Alumni Relations' stewardship…
Added 5 hours ago
HB
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
The Regional Manager is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of UPT goals in all of the Directly Operated Stores and Shops…
Added 5 hours ago
WR
Nurse 2 - HC DS Nursing St James
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services and while demonstrating a commitment to the mission, vision and values of the WRHA, the Registered Nurse (RN) provides nursing…
Added 7 hours ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 7 hours ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 7 hours ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 7 hours ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 7 hours ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 7 hours ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 7 hours ago
WR
Nurse 2 -HC DS Nursing St James
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Under the general supervision of the Manager Health Services and while demonstrating a commitment to the mission, vision and values of the WRHA, the Registered Nurse (RN) provides nursing…
Added 8 hours ago
SH
General Duty Nurse (N2) - Women's Health Mother Baby Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
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Added 9 hours ago
Compliance Assurance Lead
Government of Alberta
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Reporting to the Compliance Manager (CM) this position provides leadership as the most senior peer to the regional compliance team comprised of inspectors and investigators. This position…
Added 11 hours ago
FH
Project Manager - Redevelopment & Major Projects
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Added 11 hours ago
FH
Patient Care Coordinator, Mental Health & Substance Use Services (MH&SUS), Inpatient Psychiatry Unit - Chilliwack General Hospital
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Chilliwack, BC
- Full-time
…performs their duties with a unit or hospital focus and supports program and/or regional activities. May provide care to patients through a combination of telephone, virtual video/audio…
Added 11 hours ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health
Surrey, BC
- Full-time
The project is complex and involves the integration of a community hospital with a regional cancer centre under one roof. This future focused hospital promises to be progressive in its…
Added 11 hours ago
FH
Clinical Nurse Educator, Long Term Care & Assisted Living - Burnaby
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- Full-time
…Nurse Educator performs their duties within a unit, hospital, program and/or regional focus and may be required to work at multiple sites across Fraser…
Added 11 hours ago
FH
Licensed Practical Nurse, Full Scope - Abbotsford Regional Hospital and Cancer Centre
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Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 11 hours ago
WC
National Key Account Manager (Auto)
Wurth Canada
Guelph, ON
- $90,000 to $135,000 CAD / year
- Full-time
Group Benefits Program (Health, dental, life, EAP, etc.) and Pension Plan
Added 11 hours ago
SB
Open for Account Executives
Sterling Brokers
Canada
- Full-time
Sterling Brokers has regional sales centers across Canada that are disrupting the Group Benefits and Retirement landscape. Powered by Sterling, our regional insurance advisors work with…
Added 11 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 12 hours ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 12 hours ago
Nurse 2 - HC DS Nursing St James
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services and while demonstrating a commitment to the mission, vision and values of the WRHA, the Registered Nurse (RN) provides nursing…

Nova Scotia Health Authority

IM/IT Operations Manager - Registration & Switchboard Services

Bridgewater, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: Minimum of 5 years leadership experience with information management of an organization of significant size and/or complexity
Posting language: English
Posted: Oct 1, 2026

Original job description

Click here to apply as an internal applicant.

Req ID: 227364

Location: Western Zone, South Shore Regional Hospital

Department: IMIT HIS Admitting & Registration WZ

Type of Employment: Permanent Hourly FT (100%) x 1

Management/Non Union Position

Posting Closing Date: 15-Oct-26

About The Opportunity

The IMIT Operations Manager, Registration and Switchboard Services, reports to the IMIT Provincial Manager Registration, and Switchboard Services and is responsible for the transformation of health information to achieve provincial standardization across NS Health. The Operations Manager is responsible to provide strategic and program-level leadership of Information Management including registration, patient booking and scheduling, patient locating, hospital switchboard, and integration of technological solutions. The Operations Manager has responsibility for implementation of information management practices required to develop, evaluate, and monitor programs and services while contributing to the overall IMIT strategy implementation to achieve the goals and objectives of Nova Scotia Health. The Operations Manager provides technical oversight and subject matter expertise and day-to-day leadership and support of the clinical implementation and maintenance activities related to specific application areas used within the portfolio. The individual will lead the technical implementation of the build/configuration and changes/ enhancements for assigned clinical applications in collaborative partnership with other IMIT Leads and Managers.

The IMIT Operations Manager, Registration and Switchboard Services is responsible for but not limited to:

Implementing operational plans to meet goals and objectives and financial targets of the portfolio.
Maintaining provincial oversight while leading teams for information management and systems transformation
Assisting clinical programs with information management requests for the purposes of information collection, audits and quality review for health outcomes across NS Health.
Ensuring information management best practice in accordance with provincial/federal legislation in accordance with the Freedom of Information Act and Personal Health Information Management Act.
Leading staff located across the province. Travelling as required to multiple locations to support and strengthen the team.

About You

We would love to hear from you if you have the following:

Current registration with the Canadian College of Health Information Management (CHIMA) is required
Undergraduate degree required. Consideration may be given to those with equivalent training and work experience, Bachelor's degree in information management, or Diploma in Health Information with 5 years of information management experience
Minimum of 5 years leadership experience with information management of an organization of significant size and/or complexity
Knowledge and skills in the areas of IMIT tools, applications, and systems supporting registration and switchboard services
Certified Health Executive and/or Certified Professional in Healthcare Information and Management Systems (CPHIMS) designation an asset
Project Management Professional (PMP) and/or organizational change management certification an asset
Experience implementing information management strategies, policies and processes for a large, complex organization
Experience in leading teams of staff with indirect accountabilities to other operational units
Strong coaching and mentoring skills
Knowledge of health care legislation including privacy legislation - Freedom of Information & Protection of Privacy Act, Personal Information Protection and Electronic Documents Act (FOIPOP, PIPEDA), Hospitals Act, Mental Health Act, Medical Staff By-Laws, Medical staff Rules and Regulations
Proven ability to maintain confidentiality and privacy
Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

Permanent full-time position; 75 hours biweekly
This position has an on-call component that extends beyond normal operating hours

Compensation And Benefits

Pay Scale Type: Management

Band: 5

Hourly Rate: $45.75 - $56.04

Annual Salary: $89,212 - $109,297

Successful candidates may be eligible for a comprehensive benefits package, which includes health, dental, and travel insurance; long-term disability and life insurance coverage; and a defined benefit pension plan. Additional wellness, development and employee support programs may also be available.

What You'll Love About Nova Scotia Health

Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and community programs, our people deliver innovative, high-quality care that impacts lives across Nova Scotia and Atlantic Canada.

From vibrant city life to scenic coastal communities, Nova Scotia offers a lifestyle as rewarding as the work itself. At Nova Scotia Health, you'll find meaningful career opportunities, supportive teams and the work-life balance to enjoy everything our beautiful province has to offer. Join us and discover why so many people are choosing to call Nova Scotia home.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

Apply About employer

More about this job

Responsibilities

Lead provincial information management and systems transformation for registration, patient booking and scheduling, patient locating, and switchboard services. Oversee operational plans, application implementation and maintenance, staff leadership, and compliance with privacy and health information legislation.

Requirements

Requires current registration with the Canadian College of Health Information Management and an undergraduate degree, with consideration for equivalent training and experience. Requires at least five years of leadership experience in information management, relevant IMIT systems knowledge, and experience implementing strategies and leading teams in a large, complex organization.

Skills

Information Management
IMIT Systems
Registration Services
Patient Booking and Scheduling
Patient Locating
Switchboard Services
Strategic Leadership
Program Management
Application Implementation
System Configuration
Project Management
Organizational Change Management
Coaching and Mentoring
Privacy and Confidentiality
Team Leadership
Health Information Legislation

Benefits

Health Insurance
Dental Insurance
Travel Insurance
Long-Term Disability Insurance
Life Insurance
Defined Benefit Pension Plan
Wellness Programs
Development Programs
Employee Support Programs

Visa sponsorship

Not detected in the job text

Keywords

Information Management
IMIT
Health Information Systems
Registration Services
Patient Booking
Patient Scheduling
Patient Locating
Hospital Switchboard
Application Implementation
Application Configuration
Systems Transformation
Provincial Standardization
Operational Planning
Financial Targets
Clinical Applications
Information Management Processes
Privacy Legislation
Freedom of Information Act
Personal Health Information Management Act
FOIPOP
PIPEDA
Hospitals Act
Mental Health Act
CHIMA
Certified Health Executive
CPHIMS
PMP
Organizational Change Management

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