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Added 3 mins ago
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Architect, Machine Learning (Principal Scientist)
Kinaxis
Ottawa, ON
- Full-time
Ability to find opportunities to accelerate the SDLC through innovative application of AI or other tooling, while upholding architecture consistency, secure design, and code-quality…
Added 3 mins ago
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Community Residential Manager
Boardwalk
Red Deer, AB
- Full-time
We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.
Added 3 mins ago
Nurse Practitioner
HealthCareersInSask.ca
Spiritwood, SK
Knowledge in community development and facilitation strategies
Added 3 mins ago
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Rotating Equipment Manager
Shell
Scotford, AB
- Full-time
Ensure team technical competencies, including Technical Authority (TA2 and TA3) development for rotating equipment across the Scotford site.
Added 3 mins ago
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Asset Integrity Manager
Shell
Scotford, AB
- Full-time
Oversight of competence and development of all static, corrosion, materials, and civil engineering staff including training plans, performance evaluations, coaching for continuous…
Added 3 mins ago
Compliance Assurance Lead
Government of Alberta
Peace River, AB
…required for the desired environmental outcomes and sustainable development of natural…
Added 33 mins ago
A
Kobo Brand Ambassador - Back To School Sales
Acosta
Surrey, BC
- Part-time
…employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot…
Added 33 mins ago
A
Kobo Brand Ambassador - Back To School Sales
Acosta
Oakville, ON
- Part-time
…employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot…
Added 33 mins ago
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Kobo Brand Ambassador - Back To School Sales
Acosta
Toronto, ON · Scarborough, ON
- Part-time
…employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot…
Added 33 mins ago
A
Kobo Brand Ambassador - Back To School Sales
Acosta
Quebec, QC
- Part-time
…employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot…
Added 33 mins ago
A
Kobo Brand Ambassador - Back To School Sales
Acosta
Richmond Hill, ON
- Part-time
…employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot…
Added 33 mins ago
A
Kobo Brand Ambassador - Back To School Sales
Acosta
Toronto, ON
- Part-time
…employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot…
Added 33 mins ago
A
Kobo Brand Ambassador
Acosta
Montreal, QC
- Part-time
…employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot…
Added 47 mins ago
EH
Physiotherapist - Independent Contractor
Edgewood Health Network Inc
Toronto, ON
- Contract
Participate in continuous professional development to stay current with advances in physiotherapy techniques and healthcare regulations.
Added 47 mins ago
EH
Mental Health & Addictions Clinician II FT
Edgewood Health Network Inc
Toronto, ON
- $42.14 to $49.06 CAD / hour
- Full-time
Collaborates in the development, implementation and follow-up of the client care plan and discharge plans (i.e. continuing care plan).
Added 47 mins ago
EH
Supervisor, Clinical Program Casual
Edgewood Health Network Inc
Toronto, ON
- $43.27 to $57.69 CAD / hour
…interdisciplinary team to improve client outcomes and support the ongoing development of clinical…
Added 47 mins ago
Licensed Practical Nurse (LPN)
Edgewood Health Network Inc
Nanaimo, BC
Commitment to professional development and growth;
Added 47 mins ago
EH
Mental Health & Addiction Counsellor II
Edgewood Health Network Inc
Calgary, AB
- $65,000 to $80,000 CAD / year
- Part-time
Assist the patient to recognize the impact of the eating disorder on their development and functioning.
Added 47 mins ago
EH
Business Development Account Manager (AM) - Western Canada
Edgewood Health Network Inc
Canada
- $80,000 to $95,000 CAD / year
- Full-time
The Business Development Account Manager (AM) is responsible for managing, retaining and growing a portfolio of corporate clients while building strong, trusted and long-term partnerships.…
Added 47 mins ago
VW
Key Account Manager Ontario - Barebells I Canada
Vitamin Well Group
ON · Ontario, Canada
- Full-time
We review applications on an ongoing basis and may fill the position before the application deadline.
Added 47 mins ago
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Part Time Professor ISC 3327 000 W2027
Universite Saint-Paul
Ottawa, ON
- Part-time
Please submit your application (letter of intent and CV) online using the job posting system, by October 18, 2026, 11:59 PM.
Added 47 mins ago
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People Business Partner
Flair Airlines Ltd.
Toronto, ON · Edmonton, AB · Calgary, AB
- Full-time
…relations, labour relations, collective agreement interpretation and application, organizational effectiveness, and change management. Working collaboratively with leaders and…
Added 47 mins ago
FA
Operations Coordinator
Flair Airlines Ltd.
Toronto, ON
- Full-time
Assist in the Development of Standard Operating Procedures (SOPs): Provide feedback and contribute to the continuous improvement of OCC procedures to enhance efficiency and response…
Added 47 mins ago
FA
Vendor Coordinator
Flair Airlines Ltd.
Toronto, ON · Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
…follows up on performance or quality concerns, supports the development of action plans, and monitors progress to ensure agreed improvements are implemented and service expectations are…
Added 47 mins ago
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Staff Software Engineer
Twilio
Remote, Canada
- Full-time
- Remote
You will embrace AI-driven development workflows, using LLMs and agentic tools to accelerate code generation, improve test coverage, and translate complex regulatory requirements into…

Novacap

Manager, Business Applications

Brossard, QC, Canada

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Job details

Posting language: English
Posted: Oct 2, 2026

Original job description

What you will do

As Manager, Business Applications, you will act as Product Owner for Novacap's suite of back-office and middle-office business applications, overseeing platform roadmaps, governance, vendor relationships and team performance. You will ensure the firm's core systems, spanning CRM, ERP and operational platforms, are reliable, well governed and aligned to the needs of every team firmwide.

Key responsibilities

Platform ownership

Serve as Product Owner for a portfolio of more than ten SaaS platforms, including DealCloud (IRM, DRM and PRM), Allvue, iLevel, NetSuite, Monday.com, Zendesk, Loopio, Rippling, Workato and Concur.
Define and maintain platform roadmaps in line with evolving business needs and firm priorities.
Manage intake for new project and business application requests, formalizing the process and gathering and documenting business needs and requirements to inform prioritization.
Establish and enforce governance frameworks across the application portfolio, covering access controls, data integrity and change management.
Provide technical and business support to end users, troubleshooting issues and guiding effective platform use.
Maintain up-to-date, centralized vendor and technical documentation for the application portfolio, ensuring it is easily accessible.

Vendor & procurement management

Lead vendor negotiations, including pricing, service levels and contract terms.
Manage contract renewals, ensuring timely review and alignment with budget and usage requirements.
Maintain ongoing vendor relationships, monitoring service performance and escalating issues as needed.
Conduct ongoing technology watches across the vendor landscape to keep the platform portfolio best-in-class and reduce the risk of vendor lock-in.

Team leadership

Oversee internal resources for the business applications in scope and the offshore team supporting data input for the DRM and IRM (TresVista).
Provide one-on-one coaching and development support to direct reports and offshore team members.
Implement DRI and RACI frameworks to clarify ownership and accountability across the team.
Foster a culture of accountability, performance and continuous improvement within the team.

Stakeholder support & reporting

Support teams across the firm with data-driven analytics from the applications in scope, notably the IRM, the DRM and iLevel, including overseeing monthly reconciliations.
Deliver ad hoc reporting to inform strategic investment and fundraising decisions.
Act as a liaison between business stakeholders and platform capabilities, translating reporting needs into actionable outputs.

What you will bring

Your skills, knowledge and experience are what set you apart.

Bachelor's degree in information technology, management information systems, business administration or a related field.
Five to eight years of experience with business applications, including at least two years as product owner, platform owner or application manager for a portfolio of SaaS systems, with strong business analysis skills (requirements gathering, process mapping).
Demonstrated experience administering CRM and ERP platforms; familiarity with DealCloud, Allvue, iLevel or NetSuite is a strong asset.
Experience leading vendor negotiations, contract renewals and service-level management.
People leadership experience, including coaching direct reports and coordinating offshore or outsourced teams.
Working knowledge of application governance practices: access controls, data integrity, change management and integration tooling such as Workato.
Strong documentation discipline, with experience building and maintaining accessible knowledge bases for vendor and technical information.
Ability to translate business reporting needs into analytics and deliverables for senior stakeholders.
Experience in a financial, regulated or professional services environment is an asset.
Fluency in French and English, both spoken and written, is required given our cross-border activities and our colleagues across Canada and the United States.

We're building the future. Join us.

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More about this job

Responsibilities

The Manager of Business Applications acts as the Product Owner for a suite of SaaS platforms, overseeing roadmaps, governance, and vendor relationships. They are responsible for leading internal and offshore teams while ensuring core systems like CRM and ERP are reliable and aligned with firm-wide business needs.

Requirements

Candidates must hold a bachelor's degree in IT, MIS, or business administration with five to eight years of relevant experience. Strong expertise in SaaS platform administration, vendor management, and business analysis is required, along with the ability to communicate fluently in both English and French.

Skills

Product Ownership
SaaS Platform Management
Business Analysis
Vendor Management
Governance Frameworks
CRM Administration
ERP Administration
Contract Negotiation
Data Integrity
Change Management
Technical Documentation
Stakeholder Management
Team Leadership
Process Mapping
Analytics
Integration Tooling

Visa sponsorship

Not detected in the job text

Keywords

DealCloud
Allvue
iLevel
NetSuite
Monday.com
Zendesk
Loopio
Rippling
Workato
Concur
SaaS
CRM
ERP
Governance
Vendor Management
Product Owner
Business Analysis
Data Integrity
Change Management
Financial Services
Offshore Team Management
Platform Roadmap
Contract Renewals
Analytics
Reporting
Stakeholder Management
Technical Support
Process Mapping
Integration
Documentation

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