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Added 2 mins ago
Housekeeping Room Attendant
Northland Properties
Prince George, BC
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 2 mins ago
Housekeeping Supervisor
Northland Properties
Prince George, BC
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 2 mins ago
Sales Manager
Northland Properties
Vancouver, BC
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 2 mins ago
Senior Business System Analyst, Enterprise Platforms
Equitable
Waterloo, ON
Provide systems analysis, problem solving and documentation for medium to large workflow/automation requests and projects in support critical business objectives
Added 2 mins ago
Recruitment & Engagement Specialist - Western Canada
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Develop and manage operational recruitment and engagement strategies for Western Canada that support the university’s overall strategic enrollment management plan.
Added 2 mins ago
Recruitment & Engagement Specialist-African NS & Canadian Students
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Work with Marketing Manager to develop a marketing strategy for African Nova Scotian and Canadian students.
Added 2 mins ago
B
Finance Analyst, Summer 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · FCP
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 2 mins ago
C
Sales Consultant / Lifestyle Program Manager
Chartwell
Mississauga, ON
- Full-time
…Chartwell is looking for a Sales Consultant & Lifestyle Programs Manager to guide prospective residents and their families through a supportive and informative decision-making journey. In…
Added 2 mins ago
SH
Registered Nurse, Vascular Access Team - Temporary Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…for vascular access and vascular access devices. Consistent application of these practices improves outcomes and reduces adverse events related to vascular access. Teaching and mentoring of…
Added 2 mins ago
C
Customer Success Manager, Microsoft
CDW
Toronto, ON
- Full-time
The Customer Success Manager (CSM) role focuses on full-stack solution sale and adoption as well as ongoing customer satisfaction. This role is responsible for working with sales,…
Added 2 mins ago
Field Service Technician
BLM Group World Wide
Quebec, QC
Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting, and emergency repair of BLM…
Added 2 mins ago
Field Service Technician
BLM Group World Wide
Vancouver, BC
Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting, and emergency repair of BLM…
Added 2 mins ago
R
Branch Manager
RBC
Lake Country, BC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 2 mins ago
R
Client Advisor
RBC
Brantford, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 2 mins ago
Front Desk Representative (Casual)
Shiplake Properties
Toronto, ON
Assisting the General Manager with maintenance emergencies, coordinating resident events as required.
Added 2 mins ago
EB
Manager, CMHC Annual Review
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Manager, CMHC Annual Review will be a key member of the Commercial Credit team. Reporting to the Senior Manager, CMHC Portfolio Management, the incumbent will lead a team of credit…
Added 2 mins ago
TF
Senior Security & Infrastructure Platform Administrator
TForce Freight
Montreal, QC · Saint-Laurent, QC
- Full-time
As a Senior Security & Infrastructure Platform Administrator, reporting to the Senior Manager, IT Systems within IT Infrastructure & Operations, you'll progressively assume ownership of key…
Added 2 mins ago
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Senior Manager, Finance (QC, Greater Ontario & Atlantic)
BMO
Montreal, QC · HO
- Full-time
…supporting short, medium and long term objectives; provides decision support, including information, expertise, advice and recommendations on opportunities and exposures. Monitors…
Added 2 mins ago
B
Client Service Assistant, BMO Nesbitt Burns
BMO
Calgary, AB · CALG
- Full-time
…day-to-day administration and provides exceptional client service to support achievement of business objectives. A client-focused role, committed to managing and growing client…
Added 2 mins ago
Assistant Manager - Garnishments (Deposit and Payment Operations)
BMO
Montreal, QC · DEMA
Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager.
Added 2 mins ago
FT
Advisor, Admissions and Pathways - Appendix D/Temporary Assignment
Fanshawe Toronto@ILAC
London, ON
- Full-time
This position is subject to the terms of Appendix D in the Full-Time Support Staff Collective Agreement.
Added 5 mins ago
NF
Apparel Department Manager Part Time Day
No Frills
Vancouver, BC
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 5 mins ago
CO
General Manager, Infrastructure & Municipal Works (26-285)
City of Cornwall
Cornwall, ON
- $169,131 to $190,468 CAD / year
- Full-time
Job Title: General Manager, Infrastructure and Municipal Works
Added 5 mins ago
P
Technical Sales Engineer (Electrical Power Solutions) (LB009)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…solutions, is seeking a Technical Sales Leader / Regional Sales Manager to take ownership of a critical product line: Load…
Added 5 mins ago
NF
Apparel Department Manager Part Time Day
No Frills
Vancouver, BC
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…

Novacap

Manager, Business Applications

Brossard, QC, Canada

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Job details

Posting language: English
Posted: Oct 2, 2026

Original job description

What you will do

As Manager, Business Applications, you will act as Product Owner for Novacap's suite of back-office and middle-office business applications, overseeing platform roadmaps, governance, vendor relationships and team performance. You will ensure the firm's core systems, spanning CRM, ERP and operational platforms, are reliable, well governed and aligned to the needs of every team firmwide.

Key responsibilities

Platform ownership

Serve as Product Owner for a portfolio of more than ten SaaS platforms, including DealCloud (IRM, DRM and PRM), Allvue, iLevel, NetSuite, Monday.com, Zendesk, Loopio, Rippling, Workato and Concur.
Define and maintain platform roadmaps in line with evolving business needs and firm priorities.
Manage intake for new project and business application requests, formalizing the process and gathering and documenting business needs and requirements to inform prioritization.
Establish and enforce governance frameworks across the application portfolio, covering access controls, data integrity and change management.
Provide technical and business support to end users, troubleshooting issues and guiding effective platform use.
Maintain up-to-date, centralized vendor and technical documentation for the application portfolio, ensuring it is easily accessible.

Vendor & procurement management

Lead vendor negotiations, including pricing, service levels and contract terms.
Manage contract renewals, ensuring timely review and alignment with budget and usage requirements.
Maintain ongoing vendor relationships, monitoring service performance and escalating issues as needed.
Conduct ongoing technology watches across the vendor landscape to keep the platform portfolio best-in-class and reduce the risk of vendor lock-in.

Team leadership

Oversee internal resources for the business applications in scope and the offshore team supporting data input for the DRM and IRM (TresVista).
Provide one-on-one coaching and development support to direct reports and offshore team members.
Implement DRI and RACI frameworks to clarify ownership and accountability across the team.
Foster a culture of accountability, performance and continuous improvement within the team.

Stakeholder support & reporting

Support teams across the firm with data-driven analytics from the applications in scope, notably the IRM, the DRM and iLevel, including overseeing monthly reconciliations.
Deliver ad hoc reporting to inform strategic investment and fundraising decisions.
Act as a liaison between business stakeholders and platform capabilities, translating reporting needs into actionable outputs.

What you will bring

Your skills, knowledge and experience are what set you apart.

Bachelor's degree in information technology, management information systems, business administration or a related field.
Five to eight years of experience with business applications, including at least two years as product owner, platform owner or application manager for a portfolio of SaaS systems, with strong business analysis skills (requirements gathering, process mapping).
Demonstrated experience administering CRM and ERP platforms; familiarity with DealCloud, Allvue, iLevel or NetSuite is a strong asset.
Experience leading vendor negotiations, contract renewals and service-level management.
People leadership experience, including coaching direct reports and coordinating offshore or outsourced teams.
Working knowledge of application governance practices: access controls, data integrity, change management and integration tooling such as Workato.
Strong documentation discipline, with experience building and maintaining accessible knowledge bases for vendor and technical information.
Ability to translate business reporting needs into analytics and deliverables for senior stakeholders.
Experience in a financial, regulated or professional services environment is an asset.
Fluency in French and English, both spoken and written, is required given our cross-border activities and our colleagues across Canada and the United States.

We're building the future. Join us.

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More about this job

Responsibilities

The Manager of Business Applications acts as the Product Owner for a suite of SaaS platforms, overseeing roadmaps, governance, and vendor relationships. They are responsible for leading internal and offshore teams while ensuring core systems like CRM and ERP are reliable and aligned with firm-wide business needs.

Requirements

Candidates must hold a bachelor's degree in IT, MIS, or business administration with five to eight years of relevant experience. Strong expertise in SaaS platform administration, vendor management, and business analysis is required, along with the ability to communicate fluently in both English and French.

Skills

Product Ownership
SaaS Platform Management
Business Analysis
Vendor Management
Governance Frameworks
CRM Administration
ERP Administration
Contract Negotiation
Data Integrity
Change Management
Technical Documentation
Stakeholder Management
Team Leadership
Process Mapping
Analytics
Integration Tooling

Visa sponsorship

Not detected in the job text

Keywords

DealCloud
Allvue
iLevel
NetSuite
Monday.com
Zendesk
Loopio
Rippling
Workato
Concur
SaaS
CRM
ERP
Governance
Vendor Management
Product Owner
Business Analysis
Data Integrity
Change Management
Financial Services
Offshore Team Management
Platform Roadmap
Contract Renewals
Analytics
Reporting
Stakeholder Management
Technical Support
Process Mapping
Integration
Documentation

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