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Added 11 mins ago
EI
Software Development Manager
EBlock Inc.
Canada
- $160,000 to $180,000 CAD / year
- Full-time
We are looking for a hands-on Software Development Manager to lead one of our engineering teams within EDealer, reporting to the Sr. Director of Product and Engineering. This is a role for…
Added 11 mins ago
TL
HACCP & CTPAT/PIP Specialist
Transx Ltd
Calgary, AB · Rosser, MB
- Full-time
Work with the Health and Safety Manager, the Health and Safety Specialist, and the Health and Safety Committees on maintaining and improving an effective OHSMS.
Added 11 mins ago
HC
Human Resources Coordinator
Hartmann Canada Inc
Brantford, ON
- $60,000 to $62,000 CAD / year
- Full-time
Reporting to the Human Resources Manager, the HR Coordinator provides administrative and operational support across the Human Resources function and Head Office. The role is responsible for…
Added 25 mins ago
XI
Senior Engineering Manager - ERP
Xplore Inc
Markham, ON
- Full-time
…scalability, data integrity, and compliance while adopting modern software development principles, frameworks and…
Added 25 mins ago
XI
Agency Coordinator
Xplore Inc
Markham, ON
- Full-time
Xplore is seeking a highly motivated and detail-oriented Agency Coordinator at the Sr. Analyst or Manager level to join our Collections Team. This role is critical in managing relationships…
Added 25 mins ago
OG
Account Executive, ONE
Operto Guest Technologies
Vancouver, BC
- Up to $75,000 CAD / year
Convert qualified opportunities into customers: Partner with SDRs and the Sales Manager to rapidly engage Sales Qualified Leads (SQLs), conduct discovery, deliver compelling demonstrations,…
Added 25 mins ago
BG
Purchasing Agent
BV GLAZING
Concord, ON
- $50,000 to $60,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 25 mins ago
BG
JR DESIGNER
BV GLAZING
Concord, ON
- $50,000 to $65,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 25 mins ago
Technical Inside Sales Specialist
Nanometrics Inc
Ottawa, ON
…instrumentation, complete data processing, analysis services, and software…
Added 40 mins ago
Account Manager
Ask-AI
Toronto, ON
We're looking for an Account Manager to own expansion across our existing customer base. You'll consult directly with executives at our enterprise accounts, learn how their business runs,…
Added 2 hours ago
A
HVAC Technician – Level 2
AirRevive
Hamilton, ON
- Full-time
Work independently with limited oversight, reporting to the Operations Manager(s).
Added 2 hours ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 2 hours ago
J
Assistant Production Manager, Canada
Jungbunzlauer
Port Colborne, ON
- Full-time
Monitor and execute production planning according to internal specifications and manufacturing execution software PAXAN.
Added 3 hours ago
CB
Senior Project Manager
Clark Builders
AB · Edmonton, AB
- Full-time
Clark Builders is hiring a Senior Project Manager. Working out of the Edmonton office, the Senior Project Manager will lead and support projects across all our regions of work. This role is…
Added 3 hours ago
GD
GARAGE - Operations Team Leader FT - Sherway Gardens
Groupe Dynamite
Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Store Manager, your main focus as Operations Team Lead is to maximize company sales and profitability by maintaining stockroom organization and by managing inventory…
Added 4 hours ago
T
R&D Engineer- Data Scientist
Tenova
Mississauga, ON
- Full-time
Strong programming skills in Python, with solid understanding of data structures, algorithms, and software development principles.
Added 4 hours ago
NQ
software development project manager
Nord Quantique
Sherbrooke, QC
- Full-time
Added 4 hours ago
VM
ACCOUNTS RECEIVABLE MANAGER
Valor Medical Solutions
SK
- Full-time
As an Accounts Receivable (AR) Manager at Valor Medical Solutions, you'll lead our AR team and oversee the complete process of capturing sales, billing, and collecting payments. We seek a…
Added 4 hours ago
T
Project Manager
Tenova
Mississauga, ON
- Full-time
The Project Manager will lead industrial projects within an environment focused on mechanical/ chemical engineering principles. This role requires managing complex projects in industrial…
Added 4 hours ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart Specialty Health Network
Calgary, AB
- Full-time
Reporting to the Director, Clinic and Specialty Programs, the Senior Manager, Specialty Pharmacy is responsible for the successful operation of our Shoppers Drug Mart Specialty Health…
Added 5 hours ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 5 hours ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 5 hours ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 5 hours ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 5 hours ago
P
Human Capital Manager, Consulting
PwC
Toronto, ON
- Full-time
As a Human Capital (HC) Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues and support our people experience. Working closely with staff and…

Novacap

Manager, Business Applications

Brossard, QC, Canada

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Job details

Posting language: English
Posted: Oct 2, 2026

Original job description

What you will do

As Manager, Business Applications, you will act as Product Owner for Novacap's suite of back-office and middle-office business applications, overseeing platform roadmaps, governance, vendor relationships and team performance. You will ensure the firm's core systems, spanning CRM, ERP and operational platforms, are reliable, well governed and aligned to the needs of every team firmwide.

Key responsibilities

Platform ownership

Serve as Product Owner for a portfolio of more than ten SaaS platforms, including DealCloud (IRM, DRM and PRM), Allvue, iLevel, NetSuite, Monday.com, Zendesk, Loopio, Rippling, Workato and Concur.
Define and maintain platform roadmaps in line with evolving business needs and firm priorities.
Manage intake for new project and business application requests, formalizing the process and gathering and documenting business needs and requirements to inform prioritization.
Establish and enforce governance frameworks across the application portfolio, covering access controls, data integrity and change management.
Provide technical and business support to end users, troubleshooting issues and guiding effective platform use.
Maintain up-to-date, centralized vendor and technical documentation for the application portfolio, ensuring it is easily accessible.

Vendor & procurement management

Lead vendor negotiations, including pricing, service levels and contract terms.
Manage contract renewals, ensuring timely review and alignment with budget and usage requirements.
Maintain ongoing vendor relationships, monitoring service performance and escalating issues as needed.
Conduct ongoing technology watches across the vendor landscape to keep the platform portfolio best-in-class and reduce the risk of vendor lock-in.

Team leadership

Oversee internal resources for the business applications in scope and the offshore team supporting data input for the DRM and IRM (TresVista).
Provide one-on-one coaching and development support to direct reports and offshore team members.
Implement DRI and RACI frameworks to clarify ownership and accountability across the team.
Foster a culture of accountability, performance and continuous improvement within the team.

Stakeholder support & reporting

Support teams across the firm with data-driven analytics from the applications in scope, notably the IRM, the DRM and iLevel, including overseeing monthly reconciliations.
Deliver ad hoc reporting to inform strategic investment and fundraising decisions.
Act as a liaison between business stakeholders and platform capabilities, translating reporting needs into actionable outputs.

What you will bring

Your skills, knowledge and experience are what set you apart.

Bachelor's degree in information technology, management information systems, business administration or a related field.
Five to eight years of experience with business applications, including at least two years as product owner, platform owner or application manager for a portfolio of SaaS systems, with strong business analysis skills (requirements gathering, process mapping).
Demonstrated experience administering CRM and ERP platforms; familiarity with DealCloud, Allvue, iLevel or NetSuite is a strong asset.
Experience leading vendor negotiations, contract renewals and service-level management.
People leadership experience, including coaching direct reports and coordinating offshore or outsourced teams.
Working knowledge of application governance practices: access controls, data integrity, change management and integration tooling such as Workato.
Strong documentation discipline, with experience building and maintaining accessible knowledge bases for vendor and technical information.
Ability to translate business reporting needs into analytics and deliverables for senior stakeholders.
Experience in a financial, regulated or professional services environment is an asset.
Fluency in French and English, both spoken and written, is required given our cross-border activities and our colleagues across Canada and the United States.

We're building the future. Join us.

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More about this job

Responsibilities

The Manager of Business Applications acts as the Product Owner for a suite of SaaS platforms, overseeing roadmaps, governance, and vendor relationships. They are responsible for leading internal and offshore teams while ensuring core systems like CRM and ERP are reliable and aligned with firm-wide business needs.

Requirements

Candidates must hold a bachelor's degree in IT, MIS, or business administration with five to eight years of relevant experience. Strong expertise in SaaS platform administration, vendor management, and business analysis is required, along with the ability to communicate fluently in both English and French.

Skills

Product Ownership
SaaS Platform Management
Business Analysis
Vendor Management
Governance Frameworks
CRM Administration
ERP Administration
Contract Negotiation
Data Integrity
Change Management
Technical Documentation
Stakeholder Management
Team Leadership
Process Mapping
Analytics
Integration Tooling

Visa sponsorship

Not detected in the job text

Keywords

DealCloud
Allvue
iLevel
NetSuite
Monday.com
Zendesk
Loopio
Rippling
Workato
Concur
SaaS
CRM
ERP
Governance
Vendor Management
Product Owner
Business Analysis
Data Integrity
Change Management
Financial Services
Offshore Team Management
Platform Roadmap
Contract Renewals
Analytics
Reporting
Stakeholder Management
Technical Support
Process Mapping
Integration
Documentation

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