User support technician
- Abbotsford, BC, V2T 1X8, Canada
On-site
From $38 CAD / hour · Full-time
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Job details
- Pay
- From $38 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Working hours
- 30 to 40 hours per week
- Posting language
- English
- Posted
Original job description
- Location Abbotsford, BCV2T 1X8
- Work location On site
- Salary$38.00HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 2 vacancies
- Source Job Bank #3649023
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Manage incidents