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- Full-time
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NovaJet Aviation Group

Flight Follower

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 10, 2027
Posting language: English
Posted: Nov 11, 2026

Original job description

Company Overview

NovaJet provides Charter, Aircraft Management and Maintenance services from its facilities in Toronto and Halifax. NovaJet has the people, services, and infrastructure to offer our valuable corporate and private clients all levels of aircraft charter and management support services.

Our employees are what drive our dedication to Quality, Safety, Respect, Commitment and Efficiency. These are the core values that guide us and build our reputation as leaders in aviation services.

At NovaJet, we believe that each employee contributes directly to the growth and success of the company.

What will you do at Novajet?

We are looking for an individual who possesses a strong drive for results and a passion for meeting the needs of our customers in a safety focused environment.

As a flight follower you will monitor flights, coordinate with various stakeholders, and ensure the smooth and safe operation of flights. Your responsibilities include flight monitoring, communication with the flight crew and air traffic control, flight planning, documentation, emergency response, and compliance with regulations.

Benefits of working with us

Novajet is forward-thinking company that thrives with transformation and change. Beyond working amongst a team of supportive and friendly team members, Novajet offers:

Competitive wages
Life, LTD, AD&D
Extended Health, Dental and Vision Care
Group Retirement Savings Plan and Deferred Profit-Sharing Plan
Opportunity for career growth
Employee perks and recognition

What you will bring to Novajet

· Post-secondary education in Aviation Management or similar discipline or equivalent combination of education and work experience.

· Solid interpersonal skills (written and oral).

· Technically proficient with PC and Apple products.

· Ability to retain an RAIC (security pass).

· Well-organized, detail-oriented, efficient time management.

· Customer service oriented.

· Ability to work under pressure.

Responsibilities

Track flights in real-time using various tools and systems. Monitoring the progress, changes of each flight, including departure, enroute, and arrival times, and delays that may impact the flight

Ensure that all ground handling, slots, customs, de-icing, fueling, and other related services are confirmed before a flight departs.

Resolve operational issues that may impact flight delays, cancellations, or diversions. Responding to unscheduled operations such as overdue aircraft, diversions, and inclement weather.

Communicate with the crew, ground staff, clients, and passengers regarding any changes, potential delays, or movement messages. Interface with management, maintenance, accounting, and charter sales.

Accurately maintain and update flight-related documents in the operational system.

Monitor crew duty and rest times.

Participating in the safety management system (SMS).

Performing appropriate functions of the Emergency Response Plan (ERP).

Understand and fulfill responsibilities with respect to appropriate sections of the FRMS.

Identify, report, and manage any actual or potential risks linked to fatigue.

Using their scheduled time away from work to obtain an amount of sleep sufficient to minimize the risks of fatigue-related accidents and injuries.

Any other duties that may be assigned.

Maintaining training currency and proficiency as required by regulation and the company.

Working Conditions

· Office environment; 4 days on 4 days off, rotational shiftwork

· 44 hours weekly

How to Apply

If you are interested in this position and feel you meet the qualifications, please apply via our Novajet Career Centre.

Novajet. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected status. We thank you in advance for considering employment with us.

Apply on LinkedIn About employer

More about this job

Responsibilities

Monitor flights and coordinate with crews, ground staff, clients, passengers, and internal teams to support safe, smooth operations, including handling delays, diversions, and other operational issues. Maintain flight records, monitor crew duty and rest, participate in safety and fatigue risk management, and perform assigned emergency response functions.

Requirements

Applicants should have post-secondary education in Aviation Management or a similar discipline, or an equivalent combination of education and work experience. They should have strong written and oral interpersonal skills, PC and Apple product proficiency, eligibility to obtain and retain a RAIC security pass, and be organized, customer-focused, detail-oriented, and able to work under pressure.

Skills

Real-Time Flight Monitoring
Flight Planning
Operational Coordination
Crew and Stakeholder Communication
Operational Issue Resolution
Flight Documentation
Crew Duty and Rest Monitoring
Emergency Response
Safety Management
Fatigue Risk Management
Regulatory Compliance
Customer Service
Interpersonal Communication
Time Management
Attention to Detail
PC and Apple Product Proficiency

Benefits

Life Insurance
Long-Term Disability Insurance
Accidental Death and Dismemberment Insurance
Extended Health Insurance
Dental Insurance
Vision Care
Group Retirement Savings Plan
Deferred Profit-Sharing Plan
Career Growth Opportunities
Employee Perks and Recognition

Visa sponsorship

Not detected in the job text

Keywords

Flight Following
Flight Monitoring
Flight Planning
Aircraft Charter
Aircraft Management
Ground Handling
Airport Slots
Customs
De-Icing
Fueling
Flight Crew
Air Traffic Control
Operational Systems
Flight Documentation
Crew Duty and Rest
Safety Management System
Emergency Response Plan
Fatigue Risk
Regulatory Compliance
RAIC Security Pass
Aviation Management
Customer Service
Rotational Shiftwork
Unscheduled Operations

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