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freight forwarding technician

  • Richmond, BC, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • College/CEGEP
  • or equivalent experience

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

  • Mandarin
  • Cantonese

Work setting

  • Freight forwarding
  • Head office

Responsibilities

Tasks

  • Compile orders and instructions received from customers
  • Organize tasks to accomplish the work
  • Plan and organize operational logistics of the organization
  • Track and complete work orders
  • Perform routine clerical duties
  • Perform general office duties
  • Provide customer service
  • Follow-up on issues with work orders
  • Keep track of shipments

Supervision

  • Staff in various areas of responsibility

Credentials

Certificates, licences, memberships, and courses

  • Canadian International Freight Forwarders Association (CIFFA) Certificate

Experience and specialization

Computer and technology knowledge

  • Spreadsheet
  • MS Outlook
  • Internet
  • MS Excel
  • MS PowerPoint
  • MS Word
  • MS Windows
  • Adobe Acrobat Reader
  • MS Office

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Accurate
  • Analytical
  • Proactive

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Other Benefits

  • Free parking available
More about this job

Responsibilities

Compile customer orders and instructions, organize tasks, and plan and coordinate the organization’s operational logistics. Track shipments and work orders, perform clerical and general office duties, provide customer service, and follow up on work order issues.

Requirements

A College/CEGEP education or equivalent experience is listed, while prior experience is an asset rather than a stated requirement. The role calls for strong organization, accuracy, communication, customer focus, and the ability to work independently in a fast-paced environment under pressure and tight deadlines; a CIFFA certificate and Mandarin or Cantonese are assets.

Skills

  • Freight Forwarding
  • Operational Logistics
  • Shipment Tracking
  • Order Compilation
  • Work Order Management
  • Customer Service
  • Clerical Duties
  • Office Administration
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Windows
  • Adobe Acrobat Reader
  • Written Communication
  • Attention to Detail

Benefits

  • Dental Plan
  • Health Care Plan
  • Vision Care Benefits
  • Free Parking

Visa sponsorship

Not detected in the job text

Categories

  • Logistics
  • Transportation
  • Administrative
  • Customer Service & Support

Keywords

  • Freight Forwarding
  • Operational Logistics
  • Shipment Tracking
  • Work Orders
  • Customer Service
  • Clerical Duties
  • Office Administration
  • CIFFA Certificate
  • Canadian International Freight Forwarders Association
  • Mandarin
  • Cantonese
  • Spreadsheets
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Windows
  • Adobe Acrobat Reader
  • Microsoft Office
  • Criminal Record Check
  • Attention to Detail
  • Client Focus
  • Written Communication
  • Oral Communication
  • Organization
  • Reliability
  • Teamwork
  • Accuracy
  • Analytical Skills
  • Time Management

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